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Change of the TAURON price list and the offer "Enable the electricity disco

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  • #1 17973815
    oun
    Level 22  
    Due to the late hour and in connection with the receipt of materials regarding the offer from TAURON (price list change) "Turn on the electricity discount", I have a few doubts about this offer, and by way of introduction some information what we can find in it.
    Well, we have two options to choose from, i.e .:

    1. Option 1 and pricelist with a table of prices and fees:

    Change of the TAURON price list and the offer "Enable the electricity disco

    2. Option 2 and a price list with a table of prices and fees in two variants:
    and)
    Change of the TAURON price list and the offer "Enable the electricity disco

    b)
    Change of the TAURON price list and the offer "Enable the electricity disco

    If you choose Option 1 you will gain:
    - PLN 100 bonus. We will pay it to your billing account if you choose Option 1 on mojtauron.pl and register for the Electricity Return Program.

    - 24H PLUS service technician for the first 6 months for PLN 0! You will gain PLN 123 savings! Details on the service on the back and in the Regulations.

    - Discount Guarantee. Thanks to it, the prices will be lower by no less than 5% than our Tariff - if you select three marketing consents and update the contact details on the application attached to the package.


    If you choose Option 2 , the services you are using now will not change.
    The new prices can be found in the price list in white, marked as Option 2 .

    We took care of the stability of electricity prices in 2019. 2019 prices will remain at the June 2018 prices. We have implemented the provisions of the new Act.

    You don't need to send anything back to choose this option.


    Please refer to the prices and rates in the attached Price Lists.

    You can also opt out of a sent proposal. You have 14 days from receiving this parcel - the details are included in the set of documents that we attached to this parcel.


    Maybe someone has already analyzed this pile of papers and will tell you what is important in it and what he chose?
    However, I am wondering:
    1.
    Quote:
    You can also opt out of a sent proposal. You have 14 days from receiving the shipment to do so.

    Documents were sent by regular mail, so how will the resignation period be calculated, i.e. from what date?

    2.
    Quote:
    If you choose Option 2 , the services you are using now will not change.

    So far I have not used the service (paid) Home service technician nor from the service HomePlus serviceman and I do not understand how miraculously the services provided for me will not change since in Option 2 both variants include these services?

    3.
    Quote:
    You can also resign from the sent proposal ... - details are included in the set of documents attached to this shipment.

    I admit that I have not yet gone through the "set of documents" which consists of 14 pages printed on A4 and 43 pages of the information brochure called "SET OF DOCUMENTS" and I do not know how to resign from the submitted proposal and what does it involve?
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  • #2 18107087
    primekom1
    Level 10  
    I join the topic. Someone figured it out yet? The information is written so that we choose option 1. Why does Tauron care about option 1 so much?
  • #3 18108827
    vorlog
    Level 40  
    I got tired of this offer (received by email at my request) and:
    - it can be beneficial for a layman when it comes to technical assistance in the event of failure of the internal installation, equipment, etc. The question is how does it look in practice, is there really no "recognition" of free repairs here - on paper it looks nice, but I have enough distrustful approach to similar revelations.
    Since I am a practicing electrician and I can deal with such failures myself, and in a time definitely less than 24 hours, this option hangs and flutters to me :)
    Another thing - the fee for the so-called the service is zero for six months (probably PLN 163), then it flies as a regular fee.
    - the need to express three marketing consents, including one that allows Tauron to "process" our data even after the end of the contract period, i.e. consent to return ... by pushy marketing by phone, SMS and e-mail, i.e. spam ...

    I do not want to count all these discounts along with the amounts of fees, I think that it will be zero compared to the current invoice or with a slight downside (somehow I do not believe in such generosity of the energy seller).

    To sum up - if a lady lives alone or has a husband without a technical concept, it may be an interesting option for her, but for my case, I do not see any benefits, considering my allergy to all forms of advertising, spam, etc.
    V.
  • #4 18108979
    oun
    Level 22  
    vorlog wrote:
    I do not want to count all these discounts along with the amounts of fees, I think that it will be zero compared to the current invoice or with a slight downside (somehow I do not believe in such generosity of the energy seller).

    Also, I do not believe in any generosity of an energy seller and am wary of such offers, which often result in higher supply costs instead of lowering them.
    Almost three months have passed since I received this offer and I did nothing with it, i.e. I threw it into a drawer and did not attempt to analyze it in depth. However, returning to the topic, I am still wondering about the following entry:
    Quote:
    You can also opt out of a sent proposal. You have 14 days from receiving the shipment to do so.

    The parcel was not registered and it is not known how to count this deadline, if it is counted at all, because it might not have reached the addressee.
    It seems to me to be abusing and forcing energy consumers to give up something they did not order.
  • #5 18108989
    gag70
    Level 24  
    The complexity of tariffs and the turbidity of contracts are the trademark of Tauron, standing above the national average compared to other behemoths in Poland.

    If someone wants to check the real value of Tauron offers, let him take the tariff from two years ago with guarantees of a fixed price and compare it with the regular G11 from that period.

    Tauron became famous at one point with the offer of electricity supply. for individual customers, offering them more expensive electricity, but only from renewable sources. One LV line provides the neighbor with cheap but dirty coal electricity, and for me, more expensive, environmentally friendly electricity flows from the same wires.

    They are masters of trash and tangling of simple matters in order to get the most out of the client.
  • #6 18108992
    vorlog
    Level 40  
    What I got was just an offer, preceded by a phone call.
    There is a provision in it about the possibility of resignation within 14 days, but it applies to a possible concluded contract (the attachment contains only its template without data, etc.)
    Probably on Friday another bore called in this matter, but I chased him off with a lack of time, he is supposed to call on Wednesday or Thursday.
    The result will be clear :)
    V.
  • #7 18109011
    oun
    Level 22  
    The offer came to me with the information:
    Quote:
    Ladies and gentlemen,
    your price list will expire soon. Below we present two billing options for the next period that we have prepared for you. Please choose the most convenient option for you.

    Two options were then listed, both with the service technician variant and the opt-out information I quoted earlier.
    It seems to me that I am being forced to give up something I did not order ...
  • #8 18109048
    vorlog
    Level 40  
    Pour it, set fire to it, drain the water.
    The "validity period of the price list" is not the expiry date of the existing comprehensive agreement.
    Sample entry in the price list "Electricity with service technician 24h":
    par3 Customer qualification criteria
    [...]
    2. Customers may conclude contracts in the scope of this price list or use this price list from 01/08/2019 to 31/08/2019

    So if the marketer does not reach the client due to, for example, holidays, then after returning to the cottage, the client will find the meter disassembled?
    Fucking in bamboo ...
    V.
    EDIT: I have an account for my.tauron and an electronic invoice.
    In my profile I have an agreement called "AGREEMENT WITHOUT PRICE GUARANTEE" and this is valid for now.
    Nothing is written anywhere about the REQUIREMENT to amend the contract, yes, in the "Offers for you" section, there are various "marketing products" but no one knows about their compulsory nature.
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  • #9 18109063
    Grzegorz740
    Level 37  
    I also do not believe in reducing the electricity bill. Because what if the kilowatt-hour will be lower when other fees come and it will come out for one and maybe even go out. I do not believe in generosity.
  • #10 18109067
    stomat
    Level 38  
    gag70 wrote:
    Tauron became famous at one point with the offer of electricity supply. for individual customers, offering them more expensive electricity, but only from renewable sources. One LV line provides the neighbor with cheap but dirty coal electricity, and for me, more expensive, environmentally friendly electricity flows from the same wires.

    And what do you see strange in that? After all, the same "wires" run dirty electricity from these terrible conventional power plants and clean ecological from panels on the roofs and windmills. There is no separate grid for "renewable energy" sources.
    A similar offer was offered by almost all sellers and showed that absolutely no one cares about "green" energy if they were to pay for it. Even Greenpic and WWF did not opt for this tariff, they preferred this terrible black electricity from the power plants against which they are organizing protests.
  • #11 18109094
    vorlog
    Level 40  
    One more thing - theoretically, signing this contract is to guarantee the maintenance of the energy price until 2022.
    Currently, based on the ordinance of the Minister of Energy (or something like that), in the second half of 2019 the prices are the same as for the previous year (we are talking about individual recipients).
    I wonder if prices will go up from January, Tauron and the rest will not come up with a catch, that those who signed this version of the contract would also "update" prices ...
    If Tauron wants to give away gifts with additional service and discounts so much, maybe they feel that there will be no special price increases next year?
    Well, because if all clients went to these "super conditions" then Tauron would be pretty good in the back with finances ...
    V.
  • #12 18109095
    gag70
    Level 24  
    stomat wrote:

    And what do you see strange in that?

    Without affecting from whom and how much Tauron buys energy, this tariff is a simple fraud, which was based on human naivety (the belief that Tauron would keep his part of the contract without being able to enforce or even check it), and use the need to rescue the world before the catastrophe.
  • #13 18109103
    stomat
    Level 38  
    And when you buy in a shop "eco-friendly" without GMOs, or other supposedly ecological wonders, do you have an influence? Or shoes sewn "without using workers", do you believe it? Tauron, as far as I remember, certified this energy.
  • #14 18109138
    gag70
    Level 24  
    Eggs and products have a given composition or a certificate and a number on the shell which shows what the hen house in which they were created looks like, who is its owner, etc.

    In the case of Tauron, you are not able to determine what this energy is, because the kilowatt-hour used has no composition or number on the shell, which shows where it came from and who produced it. You do not know how much and from whom Tauron orders energy and whether it even balances with the amount consumed in the eco tariff. To check it, you need to audit the Supreme Audit Office or a special parliamentary act. So you can only trust the assurances of the seller, who has the office wallpaper with ISO certificates, is addictive (video this thread), etc. The consumer's situation is slightly different than when buying an egg or pate.
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  • #15 18109210
    oun
    Level 22  
    vorlog wrote:
    Pour it, set fire to it, drain the water.

    That's exactly what I did, but how many customers will choose one of the two options offered (both with a service technician)?
    So far, there have been warnings against fraudsters pretending to be TAURON employees, and here TAURON itself uses deceptive practices.
    Hands drop ...
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  • #16 18109225
    vorlog
    Level 40  
    The offer itself is not a scam, as I wrote earlier, for some it may even be convenient in the event of a breakdown in the cottage, as long as they have no objections to allowing the seller to use their data in a broad sense, etc.
    For me, there is probably nothing more provocative than intrusive marketing, on the verge of misleading (because who will want to study hundreds of pages of regulations, price lists, additions, etc.)

    I had a similar case of approaching a client with a certain insurer who tried to refuse to deal with me himself, not wanting to bear the costs - a text from the "consultant"
    - Did you read the rules? A whole 40 pages ?!
    With this disbelief in his voice ...
    Of course, the regulations are printed on just a few pages, in font 6, I think.
    The sign of the times, damn ...
    You have a deer, choke it, if you shit it, let it go.
    V.
  • #17 18109247
    oun
    Level 22  
    vorlog wrote:
    The offer itself is not a scam


    The very introduction is misleading:
    Quote:
    Ladies and gentlemen,
    your price list will expire soon. Below we present two billing options for the next period that we have prepared for you. Please choose the most convenient option for you.


    There is information about the resignation, but in a very illegible form:
    Quote:
    You can also opt out of a sent proposal. You have 14 days from receiving this parcel - the details are included in the set of documents that we attached to this parcel.


    Let me remind you that the sent offer consists of printed ones 14 A4 and z 43 pages of the information brochure called "SET OF DOCUMENTS"

    We have only two options to choose from and both with a paid service after the promotion period and have you intentionally forgotten the third option without a service technician?

    It is fraudulent to act to mislead the recipient and it is puzzling how many older people decided to choose one of the two options offered?
  • #18 18109644
    zbich70
    Level 43  
    Questions to the Author:
    - what is your location? Are you currently the customer of Tauron Dystrybucja, i.e. do you use this operator's distribution network for electricity supply?
    - who, if not Tauron, is your electricity supplier and are you even aware that the sale and distribution of energy are separate services and can be provided by completely separate and unrelated entities, and have you not changed your energy supplier recently?
  • #19 18109717
    oun
    Level 22  
    zbich70 wrote:
    Questions to the Author:
    - what is your location? Are you currently the customer of Tauron Dystrybucja, i.e. do you use this operator's distribution network for electricity supply?

    Będzin, Silesian Voivodeship and I am currently the recipient of Tauron Dystrybucja.
  • #20 18109734
    zbich70
    Level 43  
    OKAY. Also answer the second question - is your electricity seller currently the trading company Tauron Sprzedaż or another entity?
  • #21 18109754
    oun
    Level 22  
    Only TAURON and TAURON since always
  • #22 18109756
    Justyniunia
    Level 36  
    Regarding the 24h service technician, don't be naive.
    It works completely different than you think.
    This applies up to a specific amount for the repair, which is determined in advance by the service technician, two, 24 hours is only in name, three in my area (and it is very large, larger than one province) there are only two.
    I know the subject inside out, I can't and I don't want to write anymore.

    Best regards.
  • #23 18109769
    vorlog
    Level 40  
    Justyniunia wrote:
    Regarding the 24h service technician, don't be naive.
    It works completely different than you think

    So, in general, even for those not very strong and not too independent, the offer is not worth recommending? :D
    Spoof in pure form?
    V.
  • #24 18109780
    zbich70
    Level 43  
    oun wrote:
    Only TAURON and TAURON since always
    So it's clear - you have a comprehensive sales and distribution agreement. Stick to this, because experience teaches you not to change it and not fawn on some colorful bells and whistles. As it was written before - drench, rinse, forget.
  • #25 18109805
    vorlog
    Level 40  
    zbich70 wrote:
    So it's clear - you have a comprehensive sales and distribution agreement

    It was clear from the first post, maybe not necessarily for the recipients of other operators.
    This offer is addressed only to customers who have a comprehensive contract with Tauron, this was the result of my conversation with the lady employed on the handset.
    I cannot, as it follows from my previous posts, understand what is going on here, because yes, I understand the sale related to the service, but I do not understand the free service, I do not understand the energy price guarantee for a few years ahead (while such a guarantee officially from the Minister Nima energy, is only until the end of this year)
    Where does this form of contract come from - they will not earn so much on the data turnover in marketing, the desire to tie the customer? Also not really, because the contract is for an indefinite period.
    There is something in the air ...
    V.
  • #26 18109817
    oun
    Level 22  
    vorlog wrote:
    There is something in the air ...

    In my opinion, it is nothing more than persuading as many unaware customers as possible to order the service "free" service technician through a prepared (intentionally) illegible offer to promote this service with a veiled possibility of rejecting it. Simply put - fraudulent practices.
  • #27 18109832
    vorlog
    Level 40  
    Not necessarily.
    After all, Tauron does not create its own database of household appliances service technicians, but uses external websites, so it will not earn much on this.
    After all, the peasant's mind should increase the price of energy next year (after all, someone has to pay for the policy of CO2 limits ...), and here a price guarantee for three years ahead? The additional cost for the service technician's standby won't make up for the difference, probably?
    Or maybe the price of energy will not increase from January and Tauron will earn on the fee for the service technician?
    What mushroom?
    V.
  • #28 18109834
    Justyniunia
    Level 36  
    Whether the repair of the failure will be free depends on the service technician who will come (or not) to the customer.
    They only go "crap" (picking up the dropped ESA, tightening the screw under the counter when you hear that it is frying, replacing the cubes in the chandelier), because if you do not look, they have a lot of money.

    In addition, they can always refuse (inflate the price) an order, etc.

    Such goes where it is close and easy, so much from me.

    As for the insurance of household appliances / electronics, yes, they use external services, and nobody is in a hurry there.
  • #29 18109837
    jack63
    Level 43  
    I also had an offer several times. Always with a service technician. I blew it, and for now, calm.
    Probably some of the naive ones can be fooled. As usual with the rest. Such times that all invention comes down to deceiving people.
  • #30 18109849
    vorlog
    Level 40  
    Justyniunia wrote:
    They only ride on crap (picking up the dropped ESA
    [...]
    When it is written in their papiór that a fallen eS or a burnt bulb is not considered a failure and may result in a charge for unjustified call. At least that's how I understood these scribbles.

    W ... a! Will I ever be able to conclude a contract for any service without digging through a pile of paperwork again? Is there anything else you can do in this raging world without the help of a lawyer?
    Even marital sex in some enlightened countries should be preceded by a joint declaration of consent, otherwise it's rape ...
    Fear of a used car to sell!
    Fear of going to the store for a beer lattice :(
    V.

Topic summary

The discussion revolves around the recent changes in TAURON's price list and the associated offer "Enable the electricity discount." Users express skepticism regarding the benefits of the two options presented, particularly Option 1, which includes a PLN 100 bonus and a free 24H PLUS service technician for six months. Concerns are raised about the potential hidden costs, the complexity of the contracts, and the marketing tactics employed by TAURON, which some perceive as misleading. Participants highlight the lack of clarity regarding the service technician's role, the implications of consenting to data processing, and the overall value of the offers compared to existing contracts. Many users recommend sticking to their current agreements rather than opting for the new offers, citing distrust in the energy provider's intentions and the potential for increased costs in the long run.
Summary generated by the language model.
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