Same for me. I have a local network in the company, 3 computers on LAN. All accounts configured so that each computer can access the drive of another computer through the network environment. On each computer there is an admin account and a user account - used for normal work. Each account properly configured, passworded, etc. Each computer has a fixed IP in the local network. The whole network works.
But now I am preparing the computer for remote connection, because one of the employees will be on leave and will want to work remotely on his computer (within the same building, so it will be work in the local network). So I thought about RDP, because, for example, Chrome Remote Desktop, if it works without a problem, the problem is that it scales the screen from the resolution of the server computer (which is large) to the resolution of the client computer (which is small). The effect is that everything is so microscopic on the screen of this laptop that it practically excludes the possibility of working. And through RDP, as far as I can tell, you can see all the program windows of the server computer at the resolution of the client computer. So I connect to the network (not even via the Internet, but via the local network) the fourth computer - a laptop. On the server computer, RDP is enabled in the settings. And now like this: from the laptop I connect via the IP of the local network to the server computer:
- with the ADMIN account of the computer-server - I enter the login of the admin account, password and everything is fine - the desktop of the computer-server is visible, you can work
- with the USER account of the server computer - I enter the username, password - and they get a message that the credentials are incorrect.
So all RDP works, connections are correct, anti-virus system allows connection (I don’t use system firewall, only firewall of external program), on all Win10Pro computers... The problem is ONLY on user accounts. And that’s on two different computers I tried to connect to from this laptop.
Of course, the user accounts are added to the Remote Desktop Users group. In the settings of a given user account, it is entered that it belongs to the Remote Desktop Users account. In the local policy, the Remote Desktop Connectability policy contains both the Administrators group and the Remote Desktop Users group, as well as the user name itself. Basically "refuse to connect via RDP" nothing is entered. In general, everything agrees with the guides I found. However, for some reason, USER accounts cannot be logged in via RDP.
I also tried all the possible rules for entering the username in the RDP window, i.e., for example, "Marek" (a string of characters that the Control Panel gives in the information about what computer name to enter on the remote computer. Then "mark_user", "mark_local" (strings of characters that occur at a given account in the user settings of a given computer (i.e. name, full name, etc.) Even the entry "BRANDS/brands", or "BRANDS/brands_local", "BRANDS/brands_user", both with a slash like / and . Generally, I tried probably all combinations that could occur in this type of Windows network configurations, and nothing - I keep getting the credentials error on user accounts.
I also tried another way, because I remembered that user accounts are not local, but accounts registered in MS, so as a login I tried to enter the form "mark@outlook.com" and MicrosoftAccountmark(_at_)outlook.com. With the same result.