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Samsung J5 2017 - a message pops up every now and then

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  • #1 19191942
    Anonymous
    Level 1  
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    #2 19192114
    tino2003
    Admin of GSM Group  
    Any error in the software, restore factory settings, as it will not help to upload a new soft. If the soft will not want to be uploaded, the memory is damaged and the phone is practically scrapped.
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    #3 19192487
    Mateusz3322
    Level 13  
    Samsung J3 and J5 2017 have problems with emmc memory and I tend to the last variant given by the tino2003 user. Probably a scrap phone. To be sure, win soft, you'll find out.
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    #4 19192724
    gathor10
    Level 27  
    None of the above. Go to settings, then applications. Uninstall updates to google play services and clear their cache. Restart the phone. After rebooting, go to the play store to download new updates.
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    #5 19192964
    Mateusz3322
    Level 13  
    gathor10 wrote:
    None of the above. Go to settings, then applications. Uninstall updates to google play services and clear their cache. Restart the phone. After rebooting, go to the play store to download new updates.


    It is impossible to do it in the state of the phone. This message appears every now and then and effectively prevents you from navigating through the settings. Or he will put the soft back on, and if it fails, the phone will be in the garbage can.
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    #6 19193271
    blahfff
    Level 41  
    Mateusz3322 wrote:
    It is impossible to do it in the state of the phone. This message appears every now and then and effectively prevents you from navigating through the settings.


    It is possible, although you have to be stubborn and patient. It's not like that every time you click "close applications" or "ok", you reload on the home screen. Moreover, clicking on "about the application" should take it immediately to the right place.

    So far I have not met either the j330 or the j530 with the eMMC collapsed.
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    #7 19193291
    Mateusz3322
    Level 13  
    blahfff wrote:
    Mateusz3322 wrote:
    It is impossible to do it in the state of the phone. This message appears every now and then and effectively prevents you from navigating through the settings.


    It is possible, although you have to be stubborn and patient. It's not like that every time you click "close applications" or "ok", you reload on the home screen. Moreover, clicking on "about the application" should take it immediately to the right place.

    So far I have not met either the j330 or the j530 with the eMMC collapsed.


    I had a J3 2017 that had my memory lost a week after the warranty.
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    #8 19196490
    gathor10
    Level 27  
    Everything is possible. Click on close and quickly the next step. If you don't want to keep data, please reset your phone and then follow the steps as described above just to be on the safe side.
    blahfff wrote:
    So far I have not met either the j330 or the j530 with the eMMC collapsed.
    We accepted thousands of these "shit" for the service in szajsung and only a small percentage of them had eMMC collapsed
  • #9 19196757
    Anonymous
    Level 1  
  • #10 19196953
    tino2003
    Admin of GSM Group  
    JULJERYT wrote:
    Thanks you made it! You are great!


    Then write which option worked in your case, such information may be useful to another person with such a problem.
  • #11 19197095
    Anonymous
    Level 1  
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Topic summary

The Samsung J5 2017 user reported persistent issues with the message "Google Play services still stops working," hindering phone usability, particularly when typing. Responses suggested various troubleshooting steps, including performing a factory reset, uninstalling updates to Google Play services, and clearing the cache. Some users indicated that the problem might be related to eMMC memory failure, common in Samsung J3 and J5 models. Ultimately, the user found success by reinstalling the software, as the factory reset did not resolve the issue.
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