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Samsung Galaxy J3 (2016) - "Connection problem or incorrect MMI code

AvatarGT 5463 15
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16969192
    AvatarGT
    Level 7  
    Hello! I bought a used Samsung Galaxy J3 (2016). Well, I can not top up my account because after entering the code I get the message: "Connection problem or incorrect MMI code". Amazingly, if I want to check my account status, everything works. I tried to transfer the card to another phone and top up, and of course it topped up. Anyone have any idea what's wrong ??
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  • #2 16969247
    KRY5PIN
    Level 37  
    And another card in this J3 works normally ??
  • #3 16969265
    AvatarGT
    Level 7  
    Unfortunately not. The same error appears.
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  • #4 16969274
    KRY5PIN
    Level 37  
    So you bought a broken phone. What does the seller say?
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  • #5 16969284
    AvatarGT
    Level 7  
    The seller swore everything was working, he said that the phone was new. Because it actually looked like new. With a box and other things inside.
  • #6 16969382
    tino2003
    Admin of GSM Group
    Restore the factory settings.
  • #7 16969493
    AvatarGT
    Level 7  
    Unfortunately it didn't help.
  • #8 16970124
    tino2003
    Admin of GSM Group
    Normally internet, connections work?
  • #9 16972807
    AvatarGT
    Level 7  
    Yes. Everything works as it should.
  • #10 16973267
    rafallos5
    Level 12  
    Hey, I noticed this problem in my S6 edge and S7 edge phones after removing frp by combination file. Appears after uploading one of the softches that I have in my database. The problem is solved by uploading another software.
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  • #11 16973448
    tino2003
    Admin of GSM Group
    Since such anomaly colleague noticed it actually uploaded the factory highest available soft odin and should help.
  • #12 16973472
    AvatarGT
    Level 7  
    Yes, I will do it and let you know if it helped


    @Edit

    Where is the best to download ROM? Because I uploaded one but nothing has changed, nothing has even been reset.
  • #13 16974448
    rafallos5
    Level 12  
    AvatarGT wrote:
    Yes, I will do it and let you know if it helped


    @Edit

    Where is the best to download ROM? Because I uploaded one but nothing has changed, nothing has even been reset.

    The Samfirm program will download the latest available ROM. Alternatively, search on Sammobile, there is a larger selection.
  • #14 16974937
    AvatarGT
    Level 7  
    Unfortunately, Samfirm did not help me, the rom I downloaded using this program cut my phone. Fortunately, I was able to save him. On Sammobile at the moment you can not download, and even if you can, I do not know if I will want to download at 15kbps.
  • #15 16976076
    beo
    Level 37  
    Did you provide the correct model? F / Fn? There is no option for SamFirm to download a bad rom. Several times I downloaded the rom for the F model and not once, I had no trouble - I skip the fact of the release itself, where, e.g. in July, it affected the phone very badly - I got some of these roms :D
  • #16 16976948
    AvatarGT
    Level 7  
    beo wrote:
    Did you provide the correct model? F / Fn? There is no option for SamFirm to download a bad rom. Several times I downloaded the rom for the F model and not once, I had no trouble - I skip the fact of the release itself, where, e.g. in July, it affected the phone very badly - I got some of these roms :D


    Yes of course, I downloaded three times and it ended the same way each time. In Odin at "recovery.img" she broke me with Fail and the phone is dead.

Topic summary

The user is experiencing a "Connection problem or incorrect MMI code" error when attempting to top up their account on a Samsung Galaxy J3 (2016). They confirmed that the SIM card works in another phone, indicating the issue lies with the device. Suggestions from other users include restoring factory settings, which did not resolve the issue. Some users noted similar problems with other Samsung models (S6 Edge, S7 Edge) after software modifications, recommending the installation of the latest firmware via Odin. The user attempted to download ROMs using the Samfirm program and Sammobile, but faced difficulties, including a failed installation that rendered the phone inoperable. The discussion highlights the importance of ensuring the correct model is selected when downloading firmware.
Summary generated by the language model.
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