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[Solved] Samsung QE55Q64TAU: DVB T2 HEVC Channels Have Voice but No Image - Antenna Issue?

ustijuf 44514 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 19867925
    ustijuf
    Level 7  
    Hello. Since yesterday there is such a problem that on dvbt2 hevc channels I do not have an image, but only the voice, but a few days ago everything was ok. Now on these channels it says "This is an audio channel and does not contain video"
    Everything is normal on the other channels. My TV is SAMSUNG QE55Q64TAU

    Added after 1 [minutes]:

    Could it be the antenna's fault? I have an old mesh antenna.
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  • #2 19867968
    gumisie
    Level 43  
    ustijuf wrote:
    Could it be the antenna's fault? I have an old mesh antenna.
    In my opinion no.
    Do you receive DVB_T channels "normally"?
    What signal level and quality?
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  • #3 19868004
    ustijuf
    Level 7  
    Dvbt are working normally only there is a problem with these hevc. Almost 100 out of 100 signal
  • #4 19868066
    Anonymous
    Level 1  
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  • #5 19868086
    ustijuf
    Level 7  
    I searched for channels all over again and the same.
    And at my neighbor's two TV sets, everything works normally.
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  • #6 19868141
    Anonymous
    Level 1  
  • #7 19868154
    ustijuf
    Level 7  
    I don't have channels with mux 5 DVB-T2. The antenna is directed at the transmitter Krosno Sucha Góra.

    Added after 10 [minutes]:

    Everything is already working. It just started working.

Topic summary

The user reported an issue with their Samsung QE55Q64TAU TV, where DVB-T2 HEVC channels were only providing audio without video, while other channels functioned normally. Initial responses suggested checking signal levels and quality, as well as the possibility of broadcaster testing affecting compatibility with the TV. The user confirmed that they had rescanned channels and noted that their neighbor's TVs were working fine. Eventually, the user reported that the issue resolved itself without further intervention.
Summary generated by the language model.
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