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[Solved] Samsung UE32M5572 TV - does not search for channels despite a good signal

maniekqqq 20226 16
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Why does my Samsung UE32M5572 find only a few DVB-T channels on an antenna that works well with an older decoder, and how can I power or replace the antenna amplifier?

The Samsung TV does not supply antenna power, so the amplifier in your antenna box was left unpowered; the older Ariva decoder did provide 5 V, which is why it received many more channels [#17427823][#17428822] Use an external antenna power supply with a separator, matched to the amplifier’s required voltage (5 V or 12 V depending on the insert), to feed the antenna through the coax [#17428408] If the transmitter is close, the better fix is to remove the amplifier and install a balun/symmetrizer instead, because an unpowered antenna amplifier can heavily attenuate the signal [#17430218][#17430708] In this case, replacing the amplifier with a balun restored normal reception and stable signal quality day and night [#17495518][#17521303] An over-gain amplifier can also cause clipping/distortion at night, which disappears after switching to the balun [#17495176][#17495518]
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  • #1 17427804
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    I bought a new Samsung UE32M5572 TV that has a built-in digital terrestrial tuner, with the intention of connecting a directional antenna. I live in the Silesian Voivodeship, the antenna is directed to the south.
    After searching for the automatic channels, it turned out that the TV set found only 8 channels plus some test channels.
    The antenna I use is a DVB-T YAGI 21-69 outdoor directional antenna with a balun. Coaxial cable connected directly from the antenna balun to the TV socket.
    So far, on an old CRT TV with an external Ferguson Ariva T65 decoder, I caught almost thirty channels plus a few Czech channels and a few test channels on the same antenna, in the same setting. The only thing I changed was the antenna coaxial cable from the old set-top box to the new TV set.
    I tried to search for channels on the new TV several times automatically and in manual mode by entering the channel number - to no avail. The antenna is attached outside the third floor window pointing into the free space between the blocks. I turned the antenna a few degrees in the range of about 20-30 degrees again searching for programs. The effect was that I caught one or two new channels on the new TV and lost the others. Let me remind you that by connecting the old decoder at this point, I still catch all the channels from MUX 1, 2, 3 and 8.
    When checking the signal quality on the same channel on the TV and in the old set-top box, I can see a significant difference:
    Samsung UE32M5572 TV - does not search for channels despite a good signalDSC_02..JPG (1.21 MB)You must be logged in to download this attachment.
    signal strength 3%, signal quality 16% on the new Samsung TV,
    Samsung UE32M5572 TV - does not search for channels despite a good signalDSC_02..JPG (696.52 kB)You must be logged in to download this attachment.
    80% signal quality on the old Ariva decoder with the same antenna orientation.

    I suspect, however, that the signal is not as weak as the information suggests because the image is perfect and there are no signs of a weak signal - no colored squares as in the case of errors in the reception of the digital signal. Some channels that I receive on the tuner of the new TV show the signal strength of 100%.

    While writing the topic, I discovered that the Ariva decoder probably has some built-in amplifier, after turning off the "antenna power" option in the decoder menu, I lose all channels - no signal or a weak signal. And after searching again, I only have the same channels as on the new TV.
    Samsung UE32M5572 TV - does not search for channels despite a good signalDSC_02..JPG (322.28 kB)You must be logged in to download this attachment.
    This could suggest a solution to the problem.
    Perhaps the TV tuner also has such an amplifier, but I have not yet found such an option, I have not fully figured out the menu of this TV. If someone is the owner of a similar model and knows for sure whether there is such an option or not, please let me know.
    However, if it turns out to be necessary to connect an amplifier, please instruct me on what such device looks like and how it is connected. (I don't know anything about it)
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    #2 17427823
    Krzychu7
    Level 40  
    Posts: 4838
    Help: 694
    Rate: 529
    You have an amplifier in the antenna.
    Ariva sends 5V power after turning on the "antenna power" function, and the TV does not, therefore this amplifier has no power and the reception is poor.
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    #3 17427844
    olador
    Level 37  
    Posts: 2761
    Help: 429
    Rate: 1442
    maniekqqq - are you sure you have an impedance transformer in the antenna box?
    I guess the antenna amplifier ...
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  • #4 17428396
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    So it is possible that I have an amplifier in a can. I didn't realize it worked that way.
    Tomorrow I'll take the can apart and see what's in there.

    So, could I connect a 5V or 12V switching power supply to such an amplifier in a box? The cable would have to be long. Is it possible to somehow supply this voltage to the antenna plug, as the Ariva decoder does?

    I will try to take this plate out of the box tomorrow and connect the antenna itself. I wonder if if it really is an amplifier, then replacing it with a balun will improve the situation.

    In other similar topics I read about adding an attenuator, but it probably works if the signal is too strong?

    The easiest thing would be if the TV could also power the antenna, as Ariva does. I read that TV sets usually do not have such a function, but someone else wrote that Samsung from certain series have such an option, but it is deeply hidden in the menu. If this is the case and someone would be able to help me navigate, I could find it at home.

    Last question, how does such a device work? I can't see any power.
    Samsung UE32M5572 TV - does not search for channels despite a good signal374c62d5ab...ee5bce.jpg (118.13 kB)You must be logged in to download this attachment.
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    #5 17428408
    Krzychu7
    Level 40  
    Posts: 4838
    Help: 694
    Rate: 529
    Ariva powered the amplifier with 5V, so you can use a power supply with a separator instead of the antenna plug on the TV, e.g. https://sklep.delta.poznan.pl/zasilacz-antenowy-5v100mas-zol_l1_p9192.html and then the amplifier will be powered like from Ariva.
    We do not know what symbol the amplifier has in the antenna box, it is very possible that it should be powered with 12V https://sklep.delta.poznan.pl/zasilacz-antenowy-12v100mas-gol_l1_p9012.html
    For the "device" (amplifier) there must also be a 12V power supply with a separator (as given above in the link).
  • Helpful post
    #6 17428822
    LeDy
    Level 43  
    Posts: 19003
    Help: 1981
    Rate: 2899
    Quote:
    While writing the topic, I discovered that the Ariva decoder probably has some built-in amplifier, after turning off the "antenna power" option in the decoder menu, I lose all channels - no signal or a weak signal.

    You have an amplifier on the antenna and Ariva had the power on and therefore was receiving. Buy a power supply, preferably with a regulation, and connect it to the TV. Samsung UE32M5572 TV - does not search for channels despite a good signal
  • #7 17430180
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    Thank you for your help. Now that I know the solution to the problem and I know what to look for, I can see how many times I had the answer under my breath while browsing the internet.

    There is actually a 12 V amplifier in the box, when I was buying the antenna I thought it was a balun because I didn't know each other. Today I bought a 12V antenna power supply for ten zlotys. I connected the antenna cable directly to the TV and I am shocked - he found over 60 TV channels although half are Czech programs. I removed the Czech and the test ones, there were 31 Polish ones (32 with TV are on ;-) but without exaggeration).

    Samsung UE32M5572 TV - does not search for channels despite a good signalDSC_02..JPG (1.24 MB)You must be logged in to download this attachment.

    The signal strength from three percent on the new tv channel increased to one hundred percent.

    Samsung UE32M5572 TV - does not search for channels despite a good signalDSC_02..JPG (1.3 MB)You must be logged in to download this attachment.

    I would like to leave the topic open because maybe someone else will answer whether these TVs have an antenna power function.

    I am also curious what the difference would be if I removed the amplifier and replaced it with a balun. Does this amplifier with no external power supply block the signal in some way?
  • Helpful post
    #8 17430218
    LeDy
    Level 43  
    Posts: 19003
    Help: 1981
    Rate: 2899
    Removal of the amplifier is possible when the transmitter is close and powerful. The antenna amplifier without power supply is a very large signal attenuator. Giving a regulated power supply, you have the option of adjusting from attenuation to amplification, depending on your needs.
  • #9 17430224
    olador
    Level 37  
    Posts: 2761
    Help: 429
    Rate: 1442
    It is very possible that the antenna amplifier is unnecessary - you did not enter your place of residence and we do not know how far you are to the transmitter.
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  • #10 17430319
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    I live in Sosnowiec, the nearest transmitter is probably in Katowice, so it's quite close. Without an amplifier, I could get rid of the power supply and extender. And it would get neater on the dresser. I had to combine with the power adapter plug because the TV has terribly inconvenient sockets.

    Thank you for explaining the matter so clearly.
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  • #13 17494989
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    A month has passed since I bought the TV. I still use an antenna amplifier. However, I have a problem with receiving programs. Well, during the day I have all the channels and a good signal, but late at night some channels are missing, and a large part has signal fading every few minutes or even every several seconds. If I watch TV, I do not watch it until after midnight because I finish work at about this time. Unfortunately, the loss of signal is so bothersome that most often I turn off the TV when nervous. I have already tried to turn the antenna a small angle. There are no problems during the day, it is impossible to watch at night. The signal has a strength of 100%, it immediately drops to 0% and then returns to 100%.
    What could this be caused by?

    Pictures are taken a few seconds apart.
    Samsung UE32M5572 TV - does not search for channels despite a good signal Samsung UE32M5572 TV - does not search for channels despite a good signal
  • Helpful post
    #14 17495176
    Krzychu7
    Level 40  
    Posts: 4838
    Help: 694
    Rate: 529
    Distorted signal - too high gain of the amplifier.
    Try to remove the amplifier in the antenna and the power supply with a separator next to the TV and install a balun in the antenna and a regular antenna plug next to the TV.
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    #15 17495394
    Anonymous
    Anonymous  
  • #16 17495518
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    On Monday I will buy a symmetrizator and check it.

    It helped, after replacing the amplifier with a balun, I have the same programs as before, and the reception is good day and night. The signal strength on most channels is 100%, only on the regional one it is around 70%.
    Thank you for your help.

    I am a curious person and I just wonder what is the reason why the signal was distorted only at night. I justify this by the fact that at night maybe the interference is smaller, or maybe the signal from the transmitting antenna is stronger?
  • #17 17521303
    maniekqqq
    Level 11  
    Posts: 30
    Rate: 6
    As colleagues from the forum advised, I bought a power supply for the amplifier that was in the box because this TV did not power the antenna, unlike the old Ariva decoder. It also turned out that the amplifier itself was not necessary because the transmitting antennas are close to my place of residence - replacing the amplifier with a balun solved the problem of signal clipping. The only thing that had to be done from the beginning was to buy a balun for PLN 4 and install the antenna in the box.

    Thank you for your help. You learn your whole life, maybe there will come a time when I will help someone.

Topic summary

✨ The discussion revolves around the Samsung UE32M5572 TV, which failed to find channels despite a good signal when connected to a DVB-T YAGI 21-69 outdoor directional antenna. The user initially experienced poor reception, discovering that the antenna had a built-in amplifier that required external power, which the TV did not provide. After connecting a 12V power supply to the amplifier, the user successfully received over 60 channels. However, issues with signal distortion at night persisted, attributed to the amplifier's high gain. Ultimately, replacing the amplifier with a balun resolved the signal clipping problem, leading to stable reception both day and night. The user expressed curiosity about the reasons for the nighttime signal issues, speculating on interference and transmitter strength variations.
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FAQ

TL;DR: UE32M5572 not finding channels? Your TV likely isn’t powering the masthead amp; decoders supply 5V. "Ariva sends 5V power." Result: weak reception and few channels. Power the amp with a coax injector or replace it with a balun to restore stable DVB‑T. [Elektroda, Krzychu7, post #17427823]

Why it matters: This helps Samsung TV owners fix “no channels found” when using outdoor Yagi antennas with built-in amplifiers.

Quick Facts

Samsung UE32M5572 not finding DVB-T channels—what should I check first?

Check if your antenna has a masthead amplifier that needs power. The Ariva decoder supplied 5V; the Samsung did not. An unpowered amplifier causes weak reception and few channels. Power it via a coax injector or remove it and fit a balun. [Elektroda, Krzychu7, post #17427823]

How do I power a masthead amplifier from the TV side?

Use an antenna power supply with a DC separator. Choose 5V or 12V to match the amplifier. Install the injector near the TV, between the coax and the TV input. This replicates the decoder’s “antenna power” function over the same coax line. [Elektroda, Krzychu7, post #17428408]

Is my antenna amplifier 5V or 12V, and how can I tell?

Some decoders output 5V, but many masthead amplifiers expect 12V. Check the PCB or the module label inside the antenna can. If unknown, start by identifying the exact amplifier model. Use a matching injector to avoid underpowering or damage. [Elektroda, Krzychu7, post #17428408]

Does the Samsung UE32M5572 have a 5V antenna power option?

In this case, the TV did not power the antenna. The user solved reception by adding an external injector or by removing the amplifier and installing a balun. Expect to use one of these two approaches. [Elektroda, maniekqqq, post #17521303]

What is a balun (symmetrizer), and when should I use one?

A balun matches the antenna to the coax without amplification. Use it when nearby transmitters provide strong signals. In the thread, replacing the amplifier with a balun eliminated clipping and stabilized reception day and night. [Elektroda, maniekqqq, post #17521303]

Why does my DVB-T signal drop or pixelate more at night?

That pattern indicates distortion from excessive gain. Remove the masthead amplifier and the injector, then fit a balun in the antenna can. Finish with a regular antenna plug at the TV for stable levels. [Elektroda, Krzychu7, post #17495176]

My signal jumps 100% to 0% every few seconds—what does it mean?

That shows severe reception instability. In the reported case, the user observed these swings at night while still using an antenna amplifier. Stabilization followed after changing the front-end arrangement. [Elektroda, maniekqqq, post #17494989]

How can I confirm there’s an amplifier in the antenna’s “can”?

Open the antenna box and look for an active amplifier PCB instead of a passive balun. An unpowered amplifier behaves like a blocker. “The antenna amplifier without power supply is a very large signal attenuator.” [Elektroda, LeDy, post #17430218]

How do I replace the amplifier with a balun (quick steps)?

  1. Remove the masthead amplifier from the antenna can and disconnect the injector at the TV.
  2. Install a matching balun in the can and reconnect the coax.
  3. Fit a regular antenna plug at the TV input and retune if needed. [Elektroda, Krzychu7, post #17495176]

What improvement can I expect after correctly powering the amplifier?

In this case, signal strength jumped from 3% to 100% on the Samsung. The TV then found over 60 channels, many cross-border. This demonstrated that the antenna system could perform well once powered correctly. [Elektroda, maniekqqq, post #17430180]

Why did I suddenly receive Czech channels after restoring power?

With proper power, the antenna captured more multiplexes, including cross-border ones. The user found over 60 TV channels and then removed Czech and test services, keeping 31 Polish programs. This is expected when sensitivity increases. [Elektroda, maniekqqq, post #17430180]

Do I need an amplifier if I’m near Katowice (Sosnowiec area)?

Not necessarily. The user near Katowice removed the amplifier, installed a balun, and reception stabilized without power. Close transmitters often make amplification unnecessary and even harmful. [Elektroda, maniekqqq, post #17521303]

Should I use a regulated antenna power supply?

Yes. A regulated injector helps dial in the right level. It lets you back off gain if overload appears, or add gain if levels fall. This flexibility simplifies optimization. [Elektroda, LeDy, post #17428822]
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