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Telefunken TE32550S27YXDW VES315WNGS-2D-N52 Firmware Request for No Display Issue

ifederico 168 3
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  • #1 21562594
    ifederico
    Level 2  
    Hello,

    I am looking for the firmware for a Telefunken TE32550S27YXDW panel VES315WNGS-2D-N52.
    It switches on but no graphics are shown. I was hoping it is a corrupted firmware issue.

    Thank you
    AI: Does the TV's backlight turn on when you power it up, or is the screen completely black (no light at all)?
    Yes, backlight is on.
    AI: Have you already tried any troubleshooting steps, such as a factory reset or checking the power supply, before seeking the firmware?
    It does not boot up.
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  • #2 21562929
    jeloi
    Level 33  
    ifederico wrote:
    I was hoping it was a faulty firmware.


    Software is no help
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  • #3 21563605
    billobirillo
    Level 32  
    is there sound?
    can you control the tv with the remote control? can you turn it off?
  • #4 21563893
    ifederico
    Level 2  
    It switches on when plugged to main. It does not switch off using button, it does not receive any impulse from remote.

    It is a nice whiteboard/lamp.

    Added after 3 [minutes]:

    It switches off after some mins of inactivity and I managed to switch it on using panel button.
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