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Arielli LED-40N218S2 Stuck on WISDOM-SHARE Smart Cloud TV Startup Screen Fix

mixalishs 432 2
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  • #1 21866004
    mixalishs
    Level 1  
    Posts: 1
    Hello, I have a TV Arielli LED-40N218S2 40'' and when it opens up it gets stuck on a screen that says "WISDOM -SHARE Smart Cloud TV"
    Does anyone have any solution? I'm thinking of making a software update, but the software is not posted on the official website, and I've sent them an email to get that. Any recommendations?? The TV doesn't respond to the remote control at all!
    AI: Have you tried any troubleshooting steps so far, like unplugging the TV for a while, doing a factory reset, or anything else?
    tried unplugged for a while
    AI: Does the TV respond to the remote control or any of the physical buttons (like menu, volume, or power), or is it completely stuck on that startup screen?
    not at all
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  • #2 21866245
    lisek
    Service technician RTV  
    Posts: 39717
    Help: 6309
    Rate: 6804
    Search, for example, by the description of the headboard

    ARIELLI LED-32N218T2 (Main Board): NTM3663.4G051
    GD25Q64

    p.s
    Topic from this forum Link
    Quote:
    Arielli 32N218T2 TV is stuck on the Wisdom Cloud screen after a botched launcher change. And I want to install the firmware with a USB but cannot find it. The board and panel are TP.SK513S.PB818(T) ....


    plus to read Link
    and
    Link

    For chassis TP.SK506S.PBXXX Link
  • #3 21866372
    jeloi
    Level 34  
    Posts: 1739
    Help: 284
    Rate: 581
    TP.SK513S.PB802 ?
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