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Tuya Zigbee WiFi gateway loses connectivity after several months of use

palmus 78 1
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 21875135
    palmus
    Level 34  
    Hello.
    Has any user had a problem with their Tuya Zigbee gateway intermittently losing connectivity with their devices?
    I had a wifi gateway that stopped communicating with devices after about six months. Supposedly rebooting the router and unplugging it helped, but it was terribly annoying.
    I bought a new one, paired it up and it worked again for
    about six months, maybe more. Now it likes to lose connection and behaves like the previous one.
    The power supply is sufficient, it is b. close to the router( it doesn't really matter). I have no idea what to do with it
    to do with it, as the house has 20 elements and it should be "almost" reliable.
    Should I buy a third gateway on the network cable?
    How do I solve the problem without completely changing the system?
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