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Sharp Aquos LC-43CFE4142E firmware 1.16, HDMI CEC grayed out/Hotel Mode?

marmarkil 138 1
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  • #1 21888847
    marmarkil
    Level 1  
    Hey,

    I acquired a second-hand Sharp Aquos LC-43CFE4142E. It's currently on firmware 1.16, but the HDMI CEC settings are locked (grayed out) no matter what I do. Going into service mode (Menu -> 1 1 4 7) and under General Settings I can find Hotel Mode set to On, but even turning that Off doesn't unlock HDMI CEC settings. The settings are there, but they're grayed out.

    I'm looking for a newer (or honestly just different) firmware version for that TV, if anyone has one for me I'd be incredibly grateful.

    Thanks!
    AI: What country/region is the TV from, and can you share the exact model/chassis/version info from the sticker on the back (if there’s any suffix or serial/version code)?
    I've bought it in the UK, but don't know where it's originally from. Serial number is A43CF3132EBPA1
    AI: After turning Hotel Mode off, does it stay off after a full reboot/factory reset, and have you already tried updating through the TV’s normal USB/software update menu?
    Factory reset turns Hotel Mode back on in the service menu. Interestingly, I can also open a Hotel Mode menu (Menu -> 7 0 6 9), in which Hotel Mode is always set to Off after a reset. But in the service menu settings it's On and resets to On.
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  • #2 21889239
    lisek
    Service technician RTV
    According to the description Link
    - this is the model on the TP.MS3463S.PB711 board

    Search the forum for something there was about it.
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