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[Solved] Dual roller shutter controller visible in the app, burns down at the click of a button

SyncLeadWafer 258 10
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  • #1 21900420
    SyncLeadWafer
    Level 2  
    Posts: 6
    Hello.
    I have a problem with a double roller shutter controller I connect it seemingly displays in the app, but when I click the button it burns the controller.
    What is wrong?
    Open wall box with wiring and a Tuya module connected to a double roller shutter switch
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  • #2 21900456
    melon2
    Level 12  
    Posts: 65
    Help: 4
    Rate: 9
    Hi
    It looks like you have connected the phase wire "L" to this control button and according to the diagram on the housing you should connect the neutral wire "N" blue

    Greetings
    Peter
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  • #3 21900464
    SyncLeadWafer
    Level 2  
    Posts: 6
    As far as the driver is concerned, I think it's fine from left neutral, then L.
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    #4 21900466
    melon2
    Level 12  
    Posts: 65
    Help: 4
    Rate: 9
    On the control unit it is fine, but to this wall button there is a brown L and there should be a blue N
  • #5 21900475
    SyncLeadWafer
    Level 2  
    Posts: 6
    So where it says L on the wall button, I should connect N and it should work?
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    #6 21900478
    melon2
    Level 12  
    Posts: 65
    Help: 4
    Rate: 9
    Exactly like this
    will work if you have the roller shutter motors connected correctly - you can't see that in this picture
  • #7 21900485
    SyncLeadWafer
    Level 2  
    Posts: 6
    Without the controller, everything on the button worked fine with a connection like the one in the photo
    Close-up of a light switch mechanism wiring with brown, black, and yellow-green wires on a metal frame

    i have ordered a new controller, it will come on Wednesday and I will see, but strangely I have to connect N to L I do not understand but I will check
  • Helpful post
    #8 21900507
    melon2
    Level 12  
    Posts: 65
    Help: 4
    Rate: 9
    This direct connection (without controller) is correct
    but with the controller it is different - you have to connect exactly according to the diagram on the housing - now you have the wrong one

    The key inputs on the controller must be connected to neutral N and not to phase L
  • #9 21901214
    SkyDarkside
    Level 6  
    Posts: 10
    Help: 1
    Rate: 1
    @melon2 aptly diagnosed - I just want to add why this specifically burned the controller, because from what you write you don't quite understand the logic, and before Wednesday and a new unit it's worth catching on.
    Tuya roller shutter controllers (and similar - Sonoff, MOES) have opto-isolated low-voltage gates on the key inputs (S1, S2). In the internal schematic, the manufacturer connects them to N (reference potential ≈ 0 V) and expects the physical key to short-circuit this potential to the input via the key. So the logic goes like this: the key on the wall has one terminal connected to N from the box, the other to S1 or S2 of the controller. You press the key - it short-circuits N with S1 - the optoisolator sees "0" - the module knows there is a click.
    What has happened in your case: instead of N you have fed L (230 V phase) to the S1/S2 input. The optoisolator has no such isolation - it typically withstands 20-60 V between inputs. At 230 volts, the input capacitor or Zener diode breaks through immediately, carbon trace on the PCB, controller smokes. Burned out, to the rubbish.
    It worked for you before without the controller, because then the key directly fed L to the roller shutter motor - roller shutter motors are normally controlled by 230 V AC, phase. With a controller in between the logic is reversed: the keys are a low-voltage input, not a direct motor switch.
    Practically before plugging in the new controller on Wednesday:

    Read the diagram on the housing - with the new Tuya roller shutters there is a sticker with a pictogram. S1/S2 should be marked as the key input, with an icon next to it showing where the N should go from.
    Measure with a multimeter before plugging in - the controller plugged into the L and N of the power supply, nothing yet into S1/S2. Measure between the N of the power supply and what you have prepared to connect to the wall key (which is actually to S1). It should be 0 volts, not 230 volts. If 230 V - you still have phase, not neutral.
    Some of the newer Tuya modules (sometimes labelled "dry contact" / "dry contact") don't require any voltage at all - the key just short circuits the two inputs between them. Check on the description, as this saves one wire.

    Oh, and also show a photo of the roller shutter motors - because melon2 rightly mentioned above, there can be surprises there too (e.g. common wire L UP, L DOWN, no N to the motor etc.).
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  • #10 21901701
    SyncLeadWafer
    Level 2  
    Posts: 6
    Thanks for your help. The new sensor has arrived and everything is running smoothly.
  • #11 21901702
    SyncLeadWafer
    Level 2  
    Posts: 6
    P9mogl me colleague
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