Hauppauge WinTV-HVR-935 PID_8360 – Error 10 on Windows 8.1 x64 – which driver should I use?

Hi

I’m having trouble with a Hauppauge WinTV-HVR-935 tuner on Windows 8.1 x64 and I’m looking for someone who has experience with the VID_2040&PID_8360 configuration.

Hardware

Hauppauge WinTV-HVR-935 (hybrid DVB-T/T2/C + analogue)
Hardware ID:


USB\VID_2040&PID_8360
USB\VID_2040&PID_8360&REV_0100
USB\VID_2040&PID_8360&MI_01


Symptom

After installing the driver, the device appears as:

Hauppauge WinTV-HVR-935
or
Hauppauge USB Live 2 (depending on the installation attempt)

but in Device Manager I get:

> This device cannot start. (Code 10)

What works

the device is detected via USB
USB Composite Device works
the audio component is detected
VID/PID is read correctly

What doesn’t work

The BDA/DVB part does not start
The tuner is not available in TV applications
Code 10 persists regardless of the driver version

What I have already checked

1. Hauppauge driver 39299:


Driver10_6_0_119_39299-Win7-8-36075.exe


2. WinTV v10:

41041
43323

3. Manual configuration:


hcw10bda.inf


4. In the INF file, I found the entry:


hcw10bda.DeviceDesc-B151 = "Hauppauge WinTV-HVR-935 (1115xx DVB-T/T2/C)"


and the sections:


POLARIS.B151
POLARIS_XDS_Install.B151


5. I forced the installation of HVR-935/B151 from the INF file.

Result

The driver installs correctly; the

Hcw10bda.sys

file is copied, but the device still ends up with Code 10.

Additional information

In the registry, the device is identified as:


VID_2040&PID_8360


I cannot see this PID in

hcw10bda.inf

– there are entries for B150/B151/C200 etc., but there is no direct entry for 8360.

Questions

1. Has anyone got the HVR-935 with PID_8360 working?
2. Does VID_2040&PID_8360 require a different driver package than the standard 39299?
3. Is this an OEM revision requiring different firmware?
4. Does anyone have a newer

hcw10bda.inf

file that includes PID_8360?

I would be grateful for any tips or a screenshot of a working INF entry for this device.

Has this specific PID_8360 unit been tested on a different computer or a different operating system (e.g. Windows 10/7) and, if so, does the DVB/BDA component start up correctly there?
On Windows 10, the same problem.
What is the exact version of Windows 8.1 x64 (build/update level) and did you install the driver after disabling driver signature enforcement / on a clean system without any previous Hauppauge packages?
Yes, I disabled driver signature enforcement; I used the Hauppauge cleaning tool, Windows 8.1 build 9600