Mark: THOMSON
Model: 55UG6300
Chassis: MS6586
More information: Good morning, I come to ask for help to recover the firmware, if anyone could send the RECOVERY firmware file I would really appreciate it.
I already tried the procedure of unplugging the TV and holding the power button while plugging it back in and it "says software file check failed", so I need to recover the firmware via USB.
CURRENT SOFTWARE:V8-S586T07-LF1V020
THANK YOU
Could you please share the country/region of the TV and a photo or full text from the back label, including product code, serial number, panel code, or any “V8-...” / “TCL” identifiers?
italy
What exact recovery file did you try via USB, what was the filename, and how was the USB prepared/formatted when the TV showed “software file check failed”?
I haven't tried USB yet, as I don't have the correct firmware file, I just tried the method I described.
Model: 55UG6300
Chassis: MS6586
More information: Good morning, I come to ask for help to recover the firmware, if anyone could send the RECOVERY firmware file I would really appreciate it.
I already tried the procedure of unplugging the TV and holding the power button while plugging it back in and it "says software file check failed", so I need to recover the firmware via USB.
CURRENT SOFTWARE:V8-S586T07-LF1V020
THANK YOU
Could you please share the country/region of the TV and a photo or full text from the back label, including product code, serial number, panel code, or any “V8-...” / “TCL” identifiers?
italy
What exact recovery file did you try via USB, what was the filename, and how was the USB prepared/formatted when the TV showed “software file check failed”?
I haven't tried USB yet, as I don't have the correct firmware file, I just tried the method I described.