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Unannounced Electricity Meter Replacement by Energy Company Employee: Is it Permissible?

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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 8770103
    mimimim4m
    Level 10  
    Of course, everything is ok on the new meter. Consumption from October 26 is 40kWh
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  • #32 18274156
    Mareckimt
    Level 12  
    I will refresh the topic, because years have passed since the last entry, and Energa continues its own way. Just a few days ago, I replaced the meter with "with an antenna". Installation in a single-family house, panels on the roof, so a prosumer, a meter in the fence. In the letterbox, a "report" the size of a drops paper with an illegible signature and two numbers. To my knowledge, these are the states from the old meter.
    Technically OK, because the states from the old one are rather good, the new meter is new, states are close to 0. So why am I writing about it? Because I recognize the rules and it seems to me that the replacement of the device that counts the consumption and production of electricity should take place in the presence of representatives of both parties to the contract.
    But maybe I am too old and I do not embrace the world "in a new way". Maybe I'm wrong, maybe I'm picking on unnecessarily. But it probably shouldn't be like that. In the current era of communication, you can probably notify the customer about the intention to replace the meter (e-mail, text message), maybe he wants to be there, or maybe at least he will write down the condition of the old one before the replacement and the new one immediately after it would not stick?
    Could someone skilled in the writing say what the law is about now?
    Thanks in advance for your answer.
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  • #33 18275310
    bartek0518
    Level 21  
    I replaced meters as an external company in Tauron. I made an appointment if the meter was at home and no one was there. Before the exchange itself, a notification that there will be no electricity and replacement of the meter. Of course, suspicions, phone calls to the helpline, checking ID cards, etc. were the order of the day. There were no exchange protocols because everything was typed into the PDA, for the client there was only a small piece of paper with information about the condition of the new and old. No signature nothing. And the lack of making an appointment comes from the fact that people do not update their phone numbers, most often they were missing or were old, no longer used landlines. I traveled from Wrocław to Żmigród or Wołów, and going to notify hundreds of recipients is not profitable, and Tauron did not require it. We installed new and used meters, of course, with those used, if the customer was a scandal because he did not understand that for him such a reading was zero .. And there were some even thousands of kWh.
    Regards.
  • #34 19666907
    bergkamilzur
    Level 1  
    1. Each electricity meter has a verification date after which it must be replaced. Mostly 8 years.
    2. It is the property of the Operator, he installs it at his own expense.
    3. In the contract with the Operator and under the laws, the Recipient must make the meter available for replacement. Otherwise, the Operator may terminate the contract.
    4. Of course, fitters should arrange and inform about replacements, but if it is in a public place, there is no need to ask for permission to replace it. The installer only asks for permission to enter the Recipient's premises (apartment, plot, etc.)
    5. The fitter obviously writes down the abacus in the new and old meters. This information is on the protocol. He leaves the copies of the protocol to the recipient.

    Legal basis:
    Article 13 (4) (2) of the Regulation of the Minister of Economy of May 4, 2007 on the detailed conditions for the operation of the power system
    Article 6 of the Energy Law

    Added after 8 [minutes]:

    =Grzegorz= wrote:
    Let's deal specifically, I will ask for quotes ...

    By the way, I do not understand who it bothers and why to do the problem when it is not there.




    Exactly! Do you think that Energy Operators are sitting and coming, how do you get a little more kWh, overstating the data on the protocols? That the assemblers have such dispositions as to write down a little more for each of them?

Topic summary

The discussion revolves around the permissibility of an energy company employee replacing an electricity meter without the recipient's knowledge. Users express concerns about the legality and protocol of such actions, citing energy laws that govern meter replacements. Some responses indicate that while the energy company (ZE) owns the meter and can replace it, proper notification and documentation (protocol) should ideally be provided to the recipient. There are mentions of specific articles from the Energy Law and Civil Code that address the rights of both the energy company and the recipient regarding meter access and replacement. Users also share personal experiences related to meter replacements, highlighting issues with incorrect readings and the lack of transparency in the process.
Summary generated by the language model.
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