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Parrot CK3100 Firmware Update: Pairing & Authentication Error Solutions with Laptop

deepi 46621 20
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 8742017
    deepi
    Level 10  
    Hello, I wanted to upload a new firmware to my Parrot, but I get a pairing or authentication error, how to solve this?
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  • #2 8742591
    JALA
    Level 28  
    we go to the car, pair our paw with parrot and even if earlier in the "update software" menu we put "activcated" with "deactiveted", we have to do it AGAIN, because after each exit from the menu this option goes by default to "Deactivated" (a little bit has passed before I got to that). Another important thing, when connecting from the update tool parrot and correct authorization, before pressing "next" we open the connection properties of paw with parrot. We give next, authorization, erasing and software updateting are underway. After a few seconds, an error crashes. To avoid this, we need to open and update toole parrot and the computer connection property with parrot at the same time, because after starting the update, the connection will disconnect and you need to quickly click connect! then it will come to an end. If we crash an error (we do not press connect), the parrot will reset and will continue to work.
  • #3 8745581
    deepi
    Level 10  
    Thanks very much JALA, it helped! The topic is closed.
  • #4 8746838
    JALA
    Level 28  
    You have such a button "helped" and then close the topic ;) thank you in advance ;)
  • #5 8754366
    deepi
    Level 10  
    I can't see this button so I thanked you with points :-)
    But I have one more problem, namely after removing the key from the ignition and turning on Parotta again, the English language comes back to me (I don't remember Polish)
  • #6 8939126
    userparrot
    Level 1  
    I also had a problem with pairing the laptop and parrot because earlier I had a problem with pairing the ck3100 with the Nokia c5. I called the Parrot distributor in Poland and got an instruction from them. Then I made an update according to the instructions and everything is ok. If any of you have a request, I can send this manual because I don't know how to put it here on the forum.
  • #7 9008918
    ep02757
    Level 2  
    userparrot wrote:
    I also had a problem with pairing the laptop and parrot because earlier I had a problem with pairing the ck3100 with the Nokia c5. I called the Parrot distributor in Poland and got an instruction from them. Then I made an update according to the instructions and everything is ok. If any of you have a request, I can send this manual because I don't know how to put it here on the forum.


    refresh and please send this manual to trostkowski(_at_)wp.pl
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  • #8 9025266
    damcio69
    Level 15  
    I will also ask for instructions if it's not a problem damcio69 (at) o2.pl ... thank you in advance.
  • #9 9039892
    majkel20061
    Level 11  
    I am also asking for the instruction majkel20061(_at_)interia.eu
  • #10 9078213
    metaal
    Level 1  
    Hello
    If possible, please also send instructions for updating the PARROT 3100 to metaal (at) mail.fm
    Thanks in advance
  • #11 9100354
    damcio69
    Level 15  
    Hello again, no one wanted to share the manual so I tried to update the firmware on my CK3100 LCD without it. The operation was a complete success. In addition, during the update, I took photos and print screens, later added a detailed description and this is how a step-by-step instruction was created on how to update the software and also gain Polish language in the PARROT CK3100 LCD device. The instruction is presented below in the form of the parrot_ck3100_lcd.zip file, which contains the file parrot_ck3100_lcd.pdf
  • #12 9618395
    suchy_sds
    Level 16  
    GREAT THANK YOU !!!!!! GREAT
    YOU HAVE WORKED A LOT.
    GREETINGS
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  • #13 9858051
    damcio69
    Level 15  
    ... if someone had a problem downloading the Parrot Software Update Tool application or the latest batch at the moment, version 5.00 PL ...

    after downloading the files from here, go to step 5 of the manual

    CAUTION!!!
    After unpacking the files "ck3100_d.bin" and "ck3100_d.ulp", put them in one directory and in point 14 of the manual, click: Browse ... and select the file: "ck3100_d.bin", then the program will show you what the version of the file is. The rest is exactly the same as in the instructions. Good luck
  • #14 10099562
    Enjama
    Level 11  
    What could be the reason why I can't connect the paw to the parrot?
    I am doing exactly as a colleague wrote in the manual and nothing.
    Option Software update selected activated and as it gives next to upload, pops up immediately

    Flash failed
    The communication with the device could not be established.

    I checked on two shoes and I have the same thing every time.

    I do not get this authentication as in the description.

    What else can I do?

    I reset the parrot by pressing the green red arrow and the knob at once.
    But it didn't help.
    When I connect by sending the software it pops up all the time on Parrot
    Pairing failed.

    Do I have a naughty parrot? I do not want to add new phones and those that are already paired works ok; /
  • #15 10101799
    damcio69
    Level 15  
    hello, chances are you don't have space to connect another device anymore. so remove at least one you have paired and that should help. let me know what and how
  • #16 10102338
    Enjama
    Level 11  
    I deleted a few paired phones, because the max can be 5.
    PARROT Software update tool suddenly connected and started loading until Flash Erasing.

    Here an error popped up and on Parrot No signal it was like that 3 minutes later it went out and will not turn on anymore; /

    What mistake did I make? soft good I chose 5.0 Polish.
    Is there anything else you can do with it?

    ==========

    I turned off the battery minus for 5 minutes and after connecting, it turned on but writes no signal and the screen lights up from time to time.
    The only thing left is a cable reflash in some plant?

    Does anyone have a schematic of such a cable? on a side in the uk something like 28 pounds Oo
  • #17 10632878
    krzysztof86i
    Level 10  
    is there any info about the cable?
    after charging the battery overnight, parrot displays the text no signal
    the cell does not detect parrot, the reset does not help
    so there is probably an option with a cable only. Has anyone managed to buy a cheap cable somewhere, get to know the diagram or find a cheap service?
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  • #18 10633010
    Enjama
    Level 11  
    If you have No Signal it's just a cable, I've only seen stores in Uk that sell this cable.
    I did not find the schematic, so I gave the box to the parrot distributor, specifically in Nowy Sącz.
    I paid PLN 60 and I'm in peace.

    http://www.amervox.com/
  • #19 10635012
    krzysztof86i
    Level 10  
    thanks for your help, I guess I will do the same
  • #20 10950213
    tedi09
    Level 1  
    Hello
    I try to upload the Polish language according to the Damcio69 instructions and I come to point 19 "When set correctly, the effect should be as shown in the picture below, i.e.
    the "Activated" option is selected, unfortunately, the effect is that I will select and the screen will go back to Advanced settings Software update and in point 20 it is empty, no Parrot CK3100 and I will add that it is connected via bluetooth. Please help what should I do with it?
  • #21 10995930
    damcio69
    Level 15  
    tedi09 wrote:

    ... unfortunately, the effect is that I will select and the screen will immediately go back to Advanced settings Software update and in point 20 it is empty, no Parrot CK3100 and I will add that it is connected via bluetooth ...

    you should do it in a slightly different order: first set the parrot to the "activated" mode (point 19 of the manual) and then click "search device" after that, the device should be displayed on the list as in the photo in point 20. .


    commor wrote:

    ... Maybe he has a friend and he would send me the necessary software for updating ... ... he goes to the CK3100LCD without any problems and he becomes 37% to the CK3000 and so many, many times. ... this is what it looks like without any problems up to 3100 and 3000 do not really want something ...
    Thank you in advance for your help.

    by the way in the attachment the latest available bin v5.25D PL for the parrot CK3000 Evolution device at the request of a friend @commor (ck3000_evolution_d_v_5_25D.zip)
    I am giving this bin here for a reason because it may be useful to other forum users.


    !!! CAUTION !!!
    bin from the attachment NO suitable for PARROT CK3100 LCD device,
    trying to update the CK3100 LCD device with the bin from this attachment may damage it
    the latest bin for the CK3100 LCD is in my previous speech (here) in Attachment (here)

Topic summary

The discussion revolves around troubleshooting pairing and authentication errors encountered while updating the firmware of the Parrot CK3100 device using a laptop. Users shared various solutions, including ensuring the "Software Update" option is activated before starting the update process, and maintaining simultaneous connections between the Parrot device and the update tool. Several users reported success after following specific instructions provided by a Parrot distributor, while others sought additional guidance and manuals for the update process. Issues such as "Flash failed" and "No signal" were also addressed, with suggestions to reset the device or remove previously paired devices to resolve connection problems. A step-by-step guide was created by one user, detailing the update process and how to enable the Polish language on the device.
Summary generated by the language model.
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