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BCS-3104 Recorder Firmware Update Issue: System Error, Alternative Methods, and Blockades

elbuero 4761 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16655866
    elbuero
    Level 11  
    Hello

    I have a problem with updating the Firmware in the BCS-3104 recorder


    I wrote to BCS and they sent me an update software that cannot be updated (the information System error in the management panel pops up)


    does anyone know any other way to update the firmware on this device?
    can a blockade be imposed on the above-mentioned updates?


    I tried on several firmware and the same thing all the time

    General_DVRxx04LE-AX (DVR310XE) _Eng_N_V2.608.0000.1.R.20120215
    General_DVRxx04LE-AX (DVR310XE) _Eng_P_PUSH_V2.608.0000.0.R.20120309
    General_DVRxx04LE-AX (DVR310XE) _Eng_P_V2.608.0000.1.R.20120215
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  • #2 16656702
    treborsz
    Industrial cameras specialist  
    elbuero wrote:
    does anyone know of any other way to update the firmware on this device
    First, I propose to describe the firmware update method I perform.
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  • #3 16658958
    elbuero
    Level 11  
    update method from the mouse level, monitor, recorder, pendrive with firmware plugged into the recorder (graphic control panel from the recorder side)
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  • #4 16659220
    Stan-Mar

    Level 27  
    treborsz wrote:
    elbuero wrote:
    does anyone know of any other way to update the firmware on this device
    First, I propose to describe the firmware update method I perform.


    A colleague would write to you to indicate how you update (and not as you answered).
    elbuero wrote:
    update method from the mouse level, monitor, recorder, pendrive with firmware plugged into the recorder (graphic control panel from the recorder side)

    How did you name the update file after unpacking, etc. because some BCS recorders must have the appropriate firmware name (and not the name from the file you unpack).
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  • #5 16659236
    elbuero
    Level 11  
    I answered correctly



    ps files should have the extension update.bin

    I have two files from the BCS Polska website, one bigger and one smaller

    the larger one is named after the above firmware (I have 4 firmware versions), and the latter, the smaller one is update.bin


    the update instructions are as follows:

    1. first we upload a larger file changing its name to update.bin
    2. after updating, upload a smaller file named update.bin


    the problem is: I do not want to upload the larger one, and the smaller one goes normally ... the smaller one is an updater for the BCS graphics
  • #6 16660249
    treborsz
    Industrial cameras specialist  
    Before proceeding with the software change, the manufacturer recommends restarting the recorder.

    I suggest you try the second method of updating - via a computer network.
  • #7 16660957
    elbuero
    Level 11  
    the recorder was restarted, the update does not want to work from the pendrive level, the Internet program also does not want to pass the update ...


    so what's left? Telnet? programmer? hard reset?



    I suspect that the firmware has been damaged (virus, hacker)

    when installing the script (the method of logging in to the panel admin via the IE browser - IE only supports this script) the antivirus screams about Backdoor.Graybird
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Topic summary

The discussion revolves around issues faced while updating the firmware of the BCS-3104 recorder. The user encounters a "System error" message during the update process, despite receiving update software from BCS. Various methods for updating the firmware are suggested, including using a USB pendrive and network updates. It is noted that the firmware files must be correctly named (specifically as "update.bin") for the update to succeed. The user expresses concerns about potential firmware damage, possibly due to a virus, and considers alternative methods such as Telnet or a hard reset. The conversation highlights the importance of following specific update instructions and the possibility of blockades preventing successful firmware updates.
Summary generated by the language model.
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