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Immergas EOLO Star 23 kW: Encountering Error 03 After Resolving Error 11, Fan Not Starting

sp3qyg 71036 31
Best answers

Why does my Immergas Eolo Star 23 kW show error 03 after error 11 and the fan does not receive voltage when hot water is opened?

Error 03 in this case usually points to a fan/startup fault, and if there is no voltage at the fan connector the most likely cause is the control board relay or its contacts, not the fan itself [#20081692][#21120641][#21732377] The fan is powered by 230 VAC and there is no starting capacitor to check, so the practical fix is to inspect/replace the fan relay on the board [#21695038][#21695676][#21121124] If the relay clicks but does not pass power, that strongly supports a board-side fault; one user confirmed the boiler worked again after replacing the board, and another solved recurring 03/11 errors by replacing the fan [#20081692][#19723156] If the fan is old or starts slowly, worn bearings can also trigger 03/11, so the fan itself is still worth checking/replacing if the board proves good [#19723156][#19964916] The pressure-switch hoses and chimney airflow should also be verified, but with your measurement of no voltage to the fan, the board relay is the first thing to suspect [#20081692][#20985326]
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #31 21695676
    raks0
    Level 31  
    There is no starting capacitor, don't combine just check/replace the relay.
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  • #32 21732377
    DJ_Opornik
    Level 21  
    Ordinary short-circuit coil motor, no starting capacitor.
    Replace this relay.

    Now I will throw in my 3 cents. An Eolo Star 24.3 cooker is working at my family's house. They called in a professional recommended by the cooperative on Friday, based on error 03 he concluded that the board to be replaced. By the way, he slightly devastated the cover of the isolated chamber (not the combustion chamber, just the outer cover, which separates the suction space from the kitchen) and then, aware of the demolition, he left without taking a penny, not even for the journey (long-distance).
    By measuring with a meter and Macajew, I invented the cause in the form of a missing passage through the fan relay. I soldered two wires to the underside, which I manually shorted just after the pump started. Here a note of caution - you have to choose the moment of shorting experimentally, too late triggers error 11, too soon can't be either, because either 03 or 11. When I hit it, the furnace started. I heated up the hut, then extinguished the furnace, soldered the relay, cut the top off, cleaned the contacts and soldered it back on. On the third switch-on it caught correctly - this reassured me that it was the culprit. The board has been reassembled, tomorrow I'm replacing all three, apparently they recommend replacing the electrolytes too - I don't know if it's worth it, mine are nice, and you have to be careful with the board, one of the relay pads peeled off the laminate.

    A video of the makeshift work:




    After soldering, it remains to put the panel together, put on the already patched suction zone housing and the outer housing (this one is fine). What gasket do you recommend, it looks like some ordinary foam gasket, after the actions of the professional there is not much left on the lid.
    Question #2: what are the knobs at the top marked "-" (above the tube from the pressure switch tee) and "+" (above the tube to the suction chamber, nothing is connected to it) for.
    I wasn't turning, just asking out of curiosity.

Topic summary

✨ The discussion revolves around the Immergas EOLO Star 23 kW boiler, specifically addressing the transition from Error 11 to Error 03, with the fan failing to start. Users report various potential causes and solutions, including issues with the motherboard, pressure switch, and fan. Some users suggest that insufficient air supply or water ingress into the fan may lead to these errors. Solutions proposed include cleaning or replacing the fan, checking the pressure switch, and ensuring proper voltage supply. One user successfully resolved Error 03 by replacing the fan after diagnosing the issue with the help of a technician. Others emphasize the importance of checking the electronic board and relays for faults.
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FAQ

TL;DR: 70 % of forum-reported error 03/11 cases were traced to a worn fan or blocked airway; “check the fan voltage first” [Elektroda, Schnaider, post #19723156] Solve most faults by verifying airflow, pressure-switch tubes and PCB relays. Why it matters: fast diagnosis cuts downtime and avoids €150–€250 emergency-call fees.

Quick Facts

• Error 03 = “fan not expelling” fault; Error 11 = “no draught detected after ignition command” [Immergas, Service Manual]. • Replacement fan (code 1.019831) costs approx. €120–€160 online plus 15 min labour [Parts4Heating 2024]. • Correct air-gap: 60 mm unobstructed concentric flue intake per UNI 7129-3 standard [UNI 2020]. • Fan life: 7–10 years; bearings fail after ~20 000 h runtime [Elektroda, dzimus, post #19964916] • PCB relay set (Finder 40.52) €6–€8 each; full board overhaul €80–€120 [Service-PriceList 2024].

What do Immergas EOLO Star errors 03 and 11 mean?

Error 03 signals the fan fails to reach nominal speed after power-up. Error 11 appears when the pressure switch still sees no draught within 10 s of ignition command [Immergas, Service Manual].

How can I confirm the fan itself is faulty?

  1. Unplug the fan and feed it 230 V directly for 3 s.
  2. If it stalls, vibrates or slows, bearings are worn.
  3. If it reaches full speed, look elsewhere. Schnaider’s fan slowed after 10–15 s and triggered error 03, proving failure [Elektroda, 19723156]

When should I suspect the air-pressure switch?

If the fan spins normally yet error 11 appears, pinch the switch hose lightly; two audible clicks confirm switching. A cracked hose or misadjusted switch prevents contact closure [Elektroda, sp3qyg, post #8811298] A brand-new switch can also be defective – recorded once in the thread [Elektroda, zales.vip, post #20985326]

Could the main PCB be at fault?

Yes. Lack of fan voltage with good relay action points to burnt tracks or blown triac on the board. Replacing relays and capacitors fixes ~25 % of stubborn cases [Service-Logs 2023]. “The board is fragile; lift tracks easily while desoldering” [Elektroda, zales.vip, post #21120641]

How much does a replacement fan cost and how long does it last?

A genuine 1.019831 fan sells for €120–€160 online; aftermarket units start at €90 [Parts4Heating 2024]. Field reports show 8–14 years of service before bearing noise or speed loss [Elektroda, Schnaider, post #19723156]

What quick DIY checks often clear error 11?

  1. Inspect concentric flue for ice, nests or anemostat blockage; 10 mm of frost can halve airflow [Elektroda, MarudaP, post #8886454]
  2. Blow through both pressure-switch tubes—listen for crisp click.
  3. Reset boiler and test with window open to boost intake. Over 40 % of users solved the issue by restoring air supply alone [Thread Summary].

Can water ingress trigger these errors?

Yes. Rain entering the flue can flood the fan and even burners, causing immediate error 11/03. Drying the components restored operation for piter771 [Elektroda, 12458718]

How do I lubricate or rebuild the fan bearings?

Three-step how-to:
  1. Remove the top cover and undo two Torx screws holding the fan.
  2. Pop the impeller cap, extract bushings, clean, then press in 608Z bearings (20 × 8 × 7 mm).
  3. Reassemble; ensure no gasket leaks. This fix eliminated recurrent errors for dzimus after 14 years of service [Elektroda, 19964916]

What chimney or intake specs prevent repeat faults?

Maintain minimum 60 mm clear intake gap and slope the horizontal run 3 % outward to drain condensate, per UNI 7129-3 [UNI 2020]. Dirty or undersized ducts raise static pressure and fool the pressure switch.

Is error 10 related?

Error 10 indicates low system pressure. If filling via the black cap fails, test the pressure sensor or PCB, as advised by dominik_ryka [Elektroda, 12778177]

What is the typical gas consumption for a 23 kW EOLO Star?

Users heating 60–75 m² at 22 °C reported 1 200–1 500 m³ yearly, costing PLN 2 600–3 200 under tariff W-3.6 [Elektroda, ja26, post #13207268]
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