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Unexpected Account Deduction After Receiving Call From Unlisted Number on Era Network

piatas5 26820 10
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 8883649
    piatas5
    Level 10  
    Hello! Today the phone rang. An unlisted number was calling. I'm in the habit of not answering such numbers but today I picked up exceptionally because I was waiting for a call. In the handset I hear an automatic machine: "Congratulations, you won a guaranteed prize in the competition...". I hung up quickly and after a while I received a text that read: We called you because your number was drawn blah blah.
    I check my account balance and see instead of PLN 30 ... PLN -0.07 ;/
    I am in the Era network and I want to explain it to them. Do you know what this is all about?? Regards!

    PS: sorry if this is off-topic
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  • #2 8883812
    subaru555
    Level 13  
    Well, go to the salon and let me show you the billing of calls. But according to logic, it must be some foreign one because roaming eats money from both accounts and the caller and what he receives.
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  • #3 8885187
    karolark
    Level 42  
    subaru555 wrote:
    Well, go to the salon and let me show you the billing of calls. But according to logic, it must be some foreign one because roaming eats money from both accounts and the caller and what he receives.


    In the case of roaming, it eats from the receiving account when logged in to a foreign network
    :-)
  • #4 8885260
    whime
    Level 10  
    Haha, first time I've heard of such a thing ;) But to immediately eat 3 tenners after a moment of conversation? Weird...
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  • #5 8886133
    edekk
    Level 26  
    I had the same thing on 10/12/2010 and now to be sure I checked the detailed billing and nothing deducted me. I have a subscription.
  • #6 8887680
    piatas5
    Level 10  
    Thanks for advice. I could go to the Era salon but I'm wondering if it makes sense? At most I will confirm that someone called, and I will not get my money back ;/
    It's just better not to answer unknown numbers next time. Soon it won't be possible to pick up anything at all because you will have to pay... some kind of paranoia. Regards!
  • #7 8887755
    MARCIN.SLASK
    Home appliances specialist
    They call me on average once a week from restricted with such a text, but I haven't noticed that they take my money.
    Maybe you listened to the info to the end and sent a paid SMS? There are those that cost 25 + VAT.

    For the experts, I will ask why Bank BPH sends an SMS without a number but writes BANK BPH?
    Is it possible, for example, to do something with the operator that when I send an SMS to someone, it will be a text and not my number?
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  • #8 8887838
    piter1980
    Level 12  
    And you didn't press the keyboard by accident during a conversation? There were such cases, by pressing a key you accept something and boom, there is no money
  • #9 8887862
    piatas5
    Level 10  
    I did some research on this and it turned out that they called me from a competition called the "golden quiz". Then they sent a text message from the number 7421. Apparently, if we do not pick up this reserved number, the machine records our answering machine. And I've had a dozen of them. Now I check if sometimes my sister spent too long on the Internet (WAP or GPRS), because I don't want to believe that all the money was absorbed ;/

    to Peter:
    I have a touchscreen phone and there is no way I can press any numbers. All I did was click the red receiver after 10 seconds.
  • #10 8887893
    piter1980
    Level 12  
    It could actually charge a lot of money for the Internet, and I know from experience that they download with a delay. If I didn't have Max's blueconnect, it was probably 61 gr gross for 100kb
  • #11 8887935
    piatas5
    Level 10  
    APPROX. So the matter cleared up :) Well, the fault is mine. I always connect via Wi-Fi to the internet on my phone. But I also have a GPRS connection added just in case (to check the schedule at school or something). And unfortunately, it works so that if there is any interruption in Wi-Fi, the phone automatically dials the second connection (in my case, expensive GPRS). I checked the connection log and noticed 10 GPRS connections there. On average, 6MB of data transfer from each ... ;/
    And PLN 30 went ... I don't even have a reason to go to the salon ;)
    Thanks for the advice and best regards.

Topic summary

A user reported an unexpected account deduction after answering a call from an unlisted number, which turned out to be an automated message about winning a prize. Following the call, the user noticed a negative balance in their account. Responses from the forum suggested checking detailed billing, as deductions could occur due to roaming charges or accidental acceptance of paid services. The user later discovered that the call was related to a competition called "golden quiz," and the deductions were actually due to automatic GPRS connections when Wi-Fi was interrupted, leading to significant data charges. The user concluded that the issue was not related to the call itself but rather their phone's data connection settings.
Summary generated by the language model.
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