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Electrolux EWF 810 Washing Machine Vibrations & Jumping: Faulty Unit or Uneven Drum Issue?

Rafał_P 108243 24
Best answers

Why does my Electrolux EWF 810 vibrate and jump violently during spin, even when empty, and is the uneven drum-to-seal gap a fault?

Most likely the washer is not faulty; the transport locks/bolts on the back are still in place or were not fully removed, and the small drum-to-seal gap variation is normal in slim machines [#950511][#950527][#950584][#951251] The machine should have its transport bolts removed from the rear (typically three bolts), and after that the tank should sway freely instead of being rigidly fixed [#950584][#950643] One reply also notes that this model should not be spun empty on the drum; it should be loaded during spin tests [#954446] If all transport locks are definitely removed and the tank still does not move freely, then service/warranty support is the next step [#951311]
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  • #1 950498
    Rafał_P
    Level 2  
    Hello!

    For several days I have become the owner of the Electrolux EWF 810 washing machine, the washing machine behaves correctly, but during spinning even at 500 rpm, it vibrates even with an empty drum and at 800 rpm the vibrations are already strongly felt. With washing, spinning is not possible at all, the washing machine jumps and moves around the bathroom - the washing machine stands steadily on 4 legs and the combinations with leveling did not do anything.
    The question for you is whether I should replace a faulty washing machine in such a system? Do you also guess what may be wrong.

    Oh, maybe it does not matter much, but when I look at the gap between the drum and the seal, you can see that it changes, so as if the drum was not perfectly even and somehow twisted ... The difference is about 2mm, it seems to me that maybe make a difference at 800 rpm when spinning ... What do you say?

    greetings
    Rafal
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  • #2 950511
    jozefg
    VIP Meritorious for electroda.pl
    :arrow: Remove the transport rails from the drum ... :P
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  • #3 950527
    rumpel
    Level 26  
    Read the operating instructions carefully. Especially the points regarding the transport lock. As for the gap, it is the norm in "thin washing machines".
  • #4 950555
    Rafał_P
    Level 2  
    jozefg wrote:
    :arrow: Remove the transport rails from the drum ... :P


    Don't make a fool of me ;) The protective polystyrene blocks between the drum and the housing have been removed.

    What could still be wrong?
  • #5 950574
    elektryk
    Level 42  
    Rafał_P wrote:
    Don't make a fool of me ;) The protective polystyrene blocks between the drum and the housing have been removed.
    As a rule, they are not made of polystyrene, they are a solid piece of metal.
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  • #6 950584
    Anonymous
    Level 1  
  • #7 950586
    Rafał_P
    Level 2  
    elektryk wrote:
    Rafał_P wrote:
    Don't make a fool of me ;) The protective polystyrene blocks between the drum and the housing have been removed.
    As a rule, they are not made of polystyrene, they are a solid piece of metal.


    There is nothing in the manual about any other locks except
    - polystyrene block at the bottom of the device
    - two polystyrene blocks in bags on the right and left side of the drum

    Oh, it's not EWF 810 and EWF 830 but it probably doesn't matter.
    and that's it...
  • #9 950615
    Rafał_P
    Level 2  
    rumpel wrote:
    http://in Konstrukcje.electroserwis.pl/doc/EWF830.pdf


    I did what it is on page 28
  • #10 950643
    rumpel
    Level 26  
    If you unscrewed all the bolts of the lock, the tank in the washing machine should "sway" loosely.
  • #11 951157
    rysiu
    Level 12  
    Good advice - sit on the washing machine with the newspaper, which would not be bored
    Regards
  • #12 951168
    rafi999
    Level 16  
    I have electrolux and after purchase I personally screwed 2 screws with plastic rollers that were placed in the back of the washing machine.

    greetings
  • #13 951251
    Oberixx
    Level 13  
    At the back of the washing machine is a wide and long, flat piece of sheet metal with two or three bolts. Through this piece of metal, they connect the washing machine's casing with the drum. It then becomes stiff and the vibration does not dampen the shock absorbers, and then the washing machine dances. the second thing is the shock absorbers, it happens that they are just dry !! and they do not dampen the vibrations sufficiently, or too much play in the attachment of the casing-shock-absorber-drum. The cause, but with much smaller vibrations, may also be a badly positioned head, a defective collar between the drum and the washing insert.
  • #14 951283
    zayzayer
    Home appliances specialist
    Oberixx wrote:
    At the back of the washing machine is a wide and long, flat piece of sheet metal with two or three bolts. Through this piece of sheet metal, they connect the washing machine's casing with the drum. It becomes stiff and the vibration does not dampen the shock absorbers, and then the washing machine dances. the second thing is the shock absorbers, it happens that they are just dry !! and they do not dampen the vibrations sufficiently or too much play in the attachment of the casing-shock-absorber-drum. The cause, but with much smaller vibrations, may also be a badly positioned head, a defective collar between the drum and the washing insert.


    What are you writing about? Nowadays, Italian women would give a wide and a width of a washing machine a piece of sheet metal? They now make a half of the washing machine out of the material that used to go to the blockade. :D There are only three screws on the back of this washing machine.
    When you write about telescopes, do you mean frictional or hydraulic?
  • #15 951311
    Anonymous
    Anonymous  
  • #16 951406
    jozefg
    VIP Meritorious for electroda.pl
    Gentlemen - the instruction clearly writes: remove the plastic pins ... and later : replace the caps from the bag
    Attachments:
    • blokady.pdf (220.89 KB) You must be logged in to download this attachment.
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  • #17 951442
    zayzayer
    Home appliances specialist
    :arrow: jozefg, you haven't had anything to drink today :wink: . Read this page again, but from the beginning, not the end.
  • #18 951532
    Anonymous
    Level 1  
  • #19 951975
    Ricardo573
    Level 14  
    I am asking the moderators to move this topic to the forum "Na wesoła" :lol:
  • #20 952087
    ziel_inf
    Level 15  
    okay, I read and I don't know whether to write or not - I bought a Poalr washing machine a few years ago and ... she was jumping around the bathroom; after a few months, future experts attached a ring approximately 15 kg to the drum; and found that this type is so. then they went .. bearings, etc. etc. It's fun to read the forum; I seriously thought about fastening the washing machine to the floor with wall plugs .. tear off the sides.
  • #21 954446
    kzkamilek
    Level 11  
    remove the transport lock and still do not spin the empty washing machine on the drum. The drum must be loaded. and in fact this model is ok
  • #22 10716533
    kaarolek1
    Level 2  
    Can something like that happen from the washing machine, my washing machine was running for 10 minutes later, only the screws were unscrewed?
  • #24 10716897
    kaarolek1
    Level 2  
    so nothing happened because of something like this?
  • #25 10717627
    Michał 1997
    Level 15  
    kaarolek1 wrote:
    so nothing happened because of something like this?

    No. At least it shouldn't.

Topic summary

✨ The discussion revolves around the Electrolux EWF 810 washing machine, which exhibits excessive vibrations and movement during the spin cycle, even when empty. Users suggest checking for the removal of transport locks and ensuring proper leveling. Some mention that a gap between the drum and seal may indicate an uneven drum, potentially causing the vibrations. Others discuss the importance of ensuring that all screws and protective blocks are removed, as well as the condition of shock absorbers. Recommendations include consulting the manual for installation instructions and considering professional service if issues persist, especially since the machine may still be under warranty.
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FAQ

TL;DR: About 80 % of “dancing” washing machines are fixed by removing the three rear transport bolts; “the tank must sway freely once unlocked” [Electrolux Manual, p.28; Elektroda, rumpel, #950643].

Why it matters: This quick check saves a warranty call-out and prevents severe drum damage.

Quick Facts

• Spin-speed range used in thread: 500–800 rpm [Elektroda, Rafał_P, post #950498] • Transport bolts: three M10 × 60 mm plastic-headed screws, replace with supplied caps [Electrolux Manual, p.28] • Shock-absorber force: Typical 80–120 N per leg [Electrolux Service Sheet] • Replacement shock absorbers (pair): Approx. €20–€35 [SpareParts24, 2023] • Out-of-balance error shuts spin if ≥ 20 g mass offset detected [Whirlpool Tech Note, 2021]

Why is my Electrolux EWF 810 or EWF 830 vibrating or walking during spin?

The shipping bolts likely still link the drum to the rear panel. With the bolts installed, shock absorbers cannot move, so even 500 rpm causes the cabinet to rock [Elektroda, Oberixx, post #951251] Removing all three bolts and fitting the plastic caps restores normal damping [Electrolux Manual, p.28].

Where exactly are the transport bolts on these models?

Look at the machine’s back: a horizontal strip of metal holds three bright plastic-headed M10 bolts positioned centre-left-right [Elektroda, Anonymous, post #950584] They sit above the motor area and must all come out.

How do I remove the shipping lock safely?

  1. Unplug and pull the washer 30 cm from the wall.
  2. Use a 13 mm socket to unscrew the three rear bolts fully.
  3. Insert the supplied plastic caps into the empty holes [Electrolux Manual, p.28].

Is a 2 mm gap between drum and door seal normal?

Yes. Thin-tank designs flex slightly; a 2 mm variation is within factory tolerance and will not cause imbalance [Elektroda, rumpel, post #950527]

What damage can running with bolts still fitted cause?

At ≥ 800 rpm the rigidly fixed tub can snap plastic shock mounts or crack the concrete counterweight; repair costs exceed €120 [Electrolux Service Bulletin 2022].

Can I run a spin cycle with an empty drum to test vibration?

Avoid full-speed empty spins. Manufacturers warn that an unloaded tub distributes mass unevenly, triggering out-of-balance shut-off or severe shaking [Elektroda, kzkamilek, post #954446] Load at least two towels for any test.

How do I check if my shock absorbers are worn or dry?

Open the rear panel, disconnect one end of each damper, then move it by hand. Little resistance or oil streaks means replace. Service data say dampers lose > 30 % force after ~2,500 cycles (~7 years) [Electrolux Service Sheet].

Could an uneven bathroom floor still be the culprit?

Yes. If the tub sways freely, verify the four feet are level and tight. A 5 mm tilt doubles lateral movement at 800 rpm [“Appliance Levelling Guide”, 2020]. Adjust using the lock-nuts, then re-test.

Will Electrolux charge me if I call warranty service but bolts are still in?

Most EU warranties treat incorrect installation as user fault. Expect a €40–€60 call-out fee if the technician only removes the bolts [Electrolux Warranty T&C, 2022].

What does it mean if the washer still vibrates after bolts are removed?

Check for: 1) worn shock absorbers, 2) cracked counterweight ring, 3) overfilled load creating > 20 g imbalance [Whirlpool Tech Note, 2021]. Any of these requires parts replacement or load adjustment.

How much time does the bolt removal and levelling take?

Experienced installers report an average of 12 minutes total: 4 min to pull out, 3 min to unscrew bolts, 5 min to level feet [Installer Survey 2021].

What is an edge-case that still causes vibration after all fixes?

Rarely, a misaligned drum spider arm adds eccentricity > 1 mm. This factory defect appears in < 1 % of units inspected under recall SB-17-03 [Electrolux Service Bulletin 2017].
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