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the request could not be performed due to an I / O device error. external drive

pasikonik5 34202 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 10016815
    pasikonik5
    Level 13  
    I have this message when I connect the external drive to the stationary. I connect other drives to this computer and everything is fine. I connect the drive to 2 laptops and everything is fine, but when I connect it to a stationary one, I just get the message Unable to complete the request due to an I / O device error. And it is on the stationary machine that I have the data that I want to transfer. Someone may have encountered this problem and has a solution?
    The drive is definitely functional. My computer can see it, it just won't open it. When I try to open my own message pops up with the info. that the disk is not available. I certainly don't have a virus either on my disk or on my computer, so that's out of the question.


    Correct the spelling and make the information more specific. [M]
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  • #2 10018552
    irondick
    Level 31  
    This is a common symptom. The reason is that the current efficiency of the USB output is too low. Plug in extra power or dual USB cable and check.
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  • #3 10018564
    Kasek21
    Level 43  
    If you connected the disk to the front panel, try to connect it to the I / O panel on the back of the computer.

    What is this motherboard? What is this power supply?
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  • #4 10027145
    pasikonik5
    Level 13  
    I connected the drive to other USB ports on the computer, but to no avail. The drive has its own power supply connected to the electricity, so I don't know if that's the reason. And how do I connect a double USB, a special cable or 2 USB cables?
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  • #5 10030870
    Greg66
    Level 12  
    Definitely the problem of the USB ports in the stationary or simply the computer's power supply to be replaced
  • #6 10045597
    pasikonik5
    Level 13  
    after replacing the power supply with a new one, the same problem continued, so it was not the reason. now I have a mega-powerful power supply, it has 600 WAT, but I am PLN 160 in the back. Anyone have any other suggestion where to look for the reason?
  • #7 10045871
    Resist_34
    Level 25  
    Device manager -> uninstall everything under branch> universal serial bus controllers

Topic summary

The user is experiencing an "I/O device error" when connecting an external drive to a stationary computer, while the drive works fine on laptops. Suggestions include checking the USB ports, using a dual USB cable for additional power, and ensuring the drive is connected to the rear I/O panel. The user confirmed that the drive has its own power supply and tried different USB ports without success. After replacing the power supply with a 600W unit, the issue persisted. Further advice includes uninstalling USB controllers via Device Manager to reset the connections.
Summary generated by the language model.
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