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Problem - Monitor, keyboard and mouse do not work after starting the computer

zajdlik 57693 18
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  • #1 13861506
    zajdlik
    Level 10  
    Hello
    Today I had a problem with the computer. Well, after firing it [the button did not want to work, it worked only after resetting the power supply], my monitor does not receive the signal. the problem is not with the monitor as it runs on the laptop.
    A moment ago I noticed that the keyboard and mouse were also not lit. I also understand the mouse - it's on usb, but the ps2 keyboard should be responsive. The windmills are spinning, you even hear some sounds coming from inside [I think a hard drive or a dvd drive]
    From what I tried to act on my own:
    - podociskanie cables
    -remove the frame and translate to other slots
    -you take the prock and press it
    -bios reset [by removing the bios battery for about 10 minutes with the power supply off]
    Unfortunately, the problem persists. C Is it possible that this is a power supply? Everything seems to be spinning and glowing, but since the keyboard also does not work ... it's probably not the problem. As I said, everything worked perfectly yesterday.
    Computer Specs:
    - RAM memory: DDR3 - 4GB
    -Processor: AMD Phenom x4 [I do not remember the timing at this point and I do not have a box]
    - Motherboard: ASUS M4A88TD-M EVO / USB3
    -Graphic card: and here it is interesting because it is supposedly integrated with the motherboard and I have no idea what it is. but it works fine ...
    -Power supply: Logic 500ATX - 500w

    // edit
    After another bios reset, the computer hangs on Scan Devices, Please wait ...

    I am asking for help as soon as possible.

    greetings
    Zajdlik
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  • #2 13861547
    Kaczor_84
    Level 31  
    As I understand after resetting the BIOS, the image is already there? Disconnect all devices from the motherboard - disks, CD / DVD drives. Disconnect the AC adapter cables from them as well. Leave only the keyboard connected and try entering the BIOS. Do you own or can you borrow a multimeter (voltmeter)? If so, check the voltages and give them back - possibly a 5V line should be there. If you manage to enter the BIOS with only the keyboard connected, try to connect the hard drive (under the board and the power supply - of course with the computer turned off!). If it freezes then, possible damage to the HDD.
  • #3 13861570
    zajdlik
    Level 10  
    The problem was, after shutting down the computer, the problem was again happening. So I reset the bios again, it crashed again, so I reset it again and now it doesn't even have a picture again or the key doesn't work. As if I didn't even want to reset my bios.

    // that I did as you said, but as I mentioned above - I came back to the starting point again.
    Unfortunately, I am unable to mount a voltmeter.
  • #4 13861589
    Kaczor_84
    Level 31  
    What is the power supply there? Do you have the option to replace the power supply with another, 100% efficient one?
    Is there a loudspeaker / buzzer on the disc? If so, remove all memory chips and start the computer (other devices disconnected).
    It will be hard to do something, apparently you will have to bring your computer in for repair ...
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  • #5 13861616
    zajdlik
    Level 10  
    logic power supply 500atx - 500w.
    I can not get such a functional power supply ..
    I don't think there is a speaker connected to the disc, and if it is alone, I don't know if it works. the computer has just returned from a thorough repair and it worked fine for a few days. that's why I do not trust websites etc.

    I also put a photo of the computer
    https://fbcdn-sphotos-ha.akamaihd.net/hphotos...d11&ed866da__9d11&ed866da__59=111&ed866da__59
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  • #6 13861659
    Kaczor_84
    Level 31  
    You don't trust websites, but you don't have the basic tools. Without them, you'll have a hard time repairing your computer.
    Besides, if
    zajdlik wrote:
    the computer has just returned from a thorough repair

    then return it to the complaint, you have this right.

    Photos must be of good quality and properly posted (read instructions for pasting photos )
    Besides, such a photo won't tell us much ...
  • #7 13861676
    zajdlik
    Level 10  
    Well, unfortunately, these consumer 2 weeks have already passed and I am not able to bake them well. Unfortunately, the computer only reached me a few days ago. by that, it was only checked after returning from repair.
    So the only salvation is to throw the next few stacks down the drain?
  • #8 13861688
    Kaczor_84
    Level 31  
    What consumer 2 weeks ??? You have 2 months to report a defect from its occurrence, for at least one year from the date of repair. The websites are subject to the Act on detailed terms of sale. The service has two weeks to respond to your complaint.
  • #9 13861694
    zajdlik
    Level 10  
    Thanks for the information, if I can't do something myself, I will probably take your advice
  • #10 13864889
    zajdlik
    Level 10  
    Sorry with the post under the post, but no one will notice edita.
    So:
    Today I turned on the computer [everything was disconnected after yesterday] and the bios was loaded, while searching for devices an error appeared in red that nothing was found.
    So I turned off the computer and burned the disk. After booting, everything works fine again.
    Can anyone tell me what was wrong here and how to remedy it in the future?
    I would be very obligated ...

    Regards and I hope for a quick response
    Zajdlik
  • #11 13867513
    Kaczor_84
    Level 31  
    Without careful analysis no one will tell you that. Despite the large number of specialists, the electrode suffers from a notorious lack of clairvoyants and fairies.

    There may be a power supply - after disconnecting the power supply and discharging the capacitors, it may pretend to be "normal operation" ;) .

    There may be badly seated and / or dirty / tarnished contacts of expansion cards - graphics card, memory, individual connectors.

    In either case, without removing the cause, the problem will come back.
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  • #12 13888078
    fiftyfifty91
    Level 10  
    Hello

    I have a problem with the keyboard. The keyboard only works in bios, then the following message pops up and I can't do anything
    Problem - Monitor, keyboard and mouse do not work after starting the computer
    all I tried to do was restore the optimal bios settings and I still have ideas what to do
  • #13 13888085
    Kaczor_84
    Level 31  
    fiftyfifty91 Enter BIOS, find USB Keyboard Support option, set it to Enabled.
  • #14 13888119
    fiftyfifty91
    Level 10  
    I did Load Optimized Defaults before (I think it should turn on the keyboard) because I did not find the keyboard option in bios and it did not help
  • #15 13888123
    Kaczor_84
    Level 31  
    Enter your motherboard model.
  • #16 13888249
    fiftyfifty91
    Level 10  
    I don't know where to find it, but the bios looks like that

    Problem - Monitor, keyboard and mouse do not work after starting the computer Problem - Monitor, keyboard and mouse do not work after starting the computer
  • #17 13888273
    Kaczor_84
    Level 31  
    You can read the CD model directly from it after opening the computer case. Also from Windows with HWiNFO .

    Check the Integrated Peripherals-> USB Keyboard Support section to Enabled.
  • #18 13889777
    fiftyfifty91
    Level 10  
    Thanks :) everything helped but I wonder why Load Optimized Defaults didn't help? it probably resets Bios?
  • #19 13889803
    Kaczor_84
    Level 31  
    It does not reset the BIOS, it only loads the default "optimal settings" - but optimal in the understanding of the manufacturer. This option is not used, because these settings must ensure high compatibility anyway (the manufacturer does not know what you are going to connect). BIOS reset is to remove the battery or set the appropriate jumper on the motherboard. Appropriate configuration should be made according to the connected equipment. Create a separate topic, then I can help you with the appropriate setting.

Topic summary

The user experienced a failure where the monitor, keyboard, and mouse did not function after powering on the computer. Initial troubleshooting included reseating cables, resetting the BIOS, and checking components, but the issue persisted. Suggestions from other users included disconnecting all peripherals, testing the power supply, and checking for faulty connections. The user later reported that after disconnecting everything and rebooting, the BIOS loaded successfully, but an error indicated no devices were found. The discussion highlighted the importance of proper connections and the potential need for professional repair if issues recur.
Summary generated by the language model.
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