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Cyfrowy Polsat This channel is not included in your subscription

misiek0012 130905 17
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 14414136
    misiek0012
    Level 9  
    Hello, I have a problem that I get the message "This channel is not in your subscription" I called BOA 3 times and they woke me up 3 times and there is still nothing. Several TVS channels, TVP INFO, Focus TV and Polo Tv operate. I don't know what to do with any suggestions? I have an HD6000 decoder
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  • #2 14414209
    maksar
    Level 34  
    misiek0012 wrote:
    any suggestions?


    What? Armpit and APS decoder.
  • #3 14414228
    misiek0012
    Level 9  
    What APS?
  • #4 14414262
    maksar
    Level 34  
    misiek0012 wrote:
    What APS?

    Cyfrowy Polsat.
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  • #6 14414335
    misiek0012
    Level 9  
    Bills paid, Radio normally works on the set-top box as well as foreign channels. Baba told me on the phone that the decoder might be damaged, but how did it break itself?
  • #7 14414377
    scalok
    Level 30  
    misiek0012 wrote:
    but how did it damage itself?

    Why not, you have to go with it to where you bought it.
  • #8 14414378
    maksar
    Level 34  
    scalok wrote:
    Bills paid?

    Can you read?
    misiek0012 wrote:
    I called BOA 3 times

    It can ...
    misiek0012 wrote:
    but how did it damage itself?

    Normally.
  • #9 14414394
    scalok
    Level 30  
    How did you repeat this signal, did you have the decoder set on channel 45-TV6?
    Cyfrowy Polsat This channel is not included in your subscription
  • #10 14414970
    Anonymous
    Anonymous  
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  • #11 14415051
    misiek0012
    Level 9  
    I have set to channel 45-TV6, I pay on a regular basis and the best free-to-air channels work so the equipment is not damaged
  • #12 14415058
    scalok
    Level 30  
    mihal2002 wrote:
    In the absence of a deposit on the account? These are the children's stories for bedtime.

    I am writing as it is in my case and these are no fairy tales. If I knew how to prove it to you, I would.

    Added after 2 [minutes]:

    misiek0012 wrote:
    I have set to channel 45-TV6, I pay on a regular basis and the best free-to-air channels work so the equipment is not damaged

    Go with him to the closest point, as fellow mihal2002 wrote.
  • #13 14415100
    andpol 33
    Level 38  
    For example, switch to 13 and check what signal you have on this channel by pressing the red button on the bottom of the remote control for a long time. If both stripes are green, the decoder is under the armpit and for a new one. You really can't live 1 day without a tv :cry: ? No problem, supermarkets open tomorrow and you will find a point :D .
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  • #14 14415229
    misiek0012
    Level 9  
    The antenna is well positioned 2 green stripes
  • #15 14415438
    andpol 33
    Level 38  
    If there was a wrong card inserted, there would be a different message and there would be no fta channels.
  • #16 14415867
    Anonymous
    Anonymous  
  • #17 14423068
    netTv
    Level 32  
    Set the decoder to the Polsat Sport News channel (13). Call BOA and ask for decoder unpairing and re-pairing. It is best to leave the decoder turned on on this channel until it goes into standby mode by itself, i.e. about 3 hours. After re-pairing, the problem should go away. It is important that the decoder remains on this channel during these operations.
  • #18 14423420
    Zenek
    Level 30  
    I confirm that it is to be Polsat Sport News. I did the HD3000 a few times in January.
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Topic summary

The user is experiencing an issue with their Cyfrowy Polsat subscription, receiving a message stating "This channel is not included in your subscription" despite having paid bills and functioning free-to-air channels. They are using an HD6000 decoder. Responses suggest checking the decoder settings, ensuring the correct channel is selected (specifically channel 13 for Polsat Sport News), and possibly re-pairing the decoder with customer service. Some users recommend visiting a service point for further assistance, while others discuss the possibility of a damaged decoder or incorrect signal settings.
Summary generated by the language model.
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