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Siemens EQ5 Coffee Machine Issue: 'Empty the Condensate Container' Message Despite Empty Tray

kovalski2 30879 18
Best answers LABEL_AI_GENERATED

Why does a Siemens EQ5 show “empty the condensate container” even though the drip tray is empty, and how can I fix it?

The warning is usually caused by the condensate/drip-tray sensor, not by the actual amount of water in the tray, so clean and dry the drip tray, its chamber, and the sensor area thoroughly [#16044833][#16225697] On these EQ5 models the tray is checked by a capacitive sensor, so even moisture or residue on the walls can make the machine think the tray is full [#16225697] If the message still appears after cleaning, the condensation sensor itself may be dirty or faulty [#17202335] One user fixed the issue by removing the sensor and cleaning its tracks, after which the machine worked again [#17202495]
AI summary based on the discussion. May contain errors.
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  • #1 16041923
    kovalski2
    Level 11  
    Posts: 21
    Rate: 6
    I’m having a problem with my Siemens EQ5 coffee machine. When I switch it on, a message appears saying: ‘Empty the drip tray’. Of course, the drip tray is empty. I can’t do anything (i.e. make coffee or froth milk). Does anyone know how to fix this?
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  • #2 16044833
    rychomuch
    Level 29  
    Posts: 973
    Help: 142
    Rate: 693
    Hello.
    Wipe the chamber as well as the drip tray with a paper towel.
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  • #3 16047412
    kovalski2
    Level 11  
    Posts: 21
    Rate: 6
    Everything wiped clean and dry. Just turn it on and the message appears after about 5 seconds as "ready". Does it have a humidity sensor or something?
  • #4 16070024
    luigiano
    Level 11  
    Posts: 27
    Help: 3
    Rate: 18
    There should be a blue float on the tray, it has a tab that depresses the microswitch (probably) when full. Try inserting the tray without the float, perhaps the microswitch is stuck or is already broken (closes the circuit all the time)
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  • #5 16207420
    bosman116
    Level 19  
    Posts: 339
    Help: 24
    Rate: 155
    Please provide the exact model from the nameplate.

  • Drip tray level uses a capacitive sensor, not a float

    #6 16225697
    axdm56
    Level 12  
    Posts: 29
    Help: 1
    Rate: 35
    luigiano wrote:
    There should be a blue float on the tray, it has a tab that depresses the microswitch (probably) when full. Try inserting the tray without the float, perhaps the microswitch is stuck or is already broken (closes the circuit all the time)


    The blue float does not press any microswitches. The protruding element of the front cover in the tray is used for this (the one that can be pulled out by sliding up)

    And the machine has a capacitive sensor that checks the filling of the drip tray. It is enough to actually have dry and clean trays and a wall where this sensor is attached.
  • #7 16225871
    bosman116
    Level 19  
    Posts: 339
    Help: 24
    Rate: 155
    Not all EQ5 models have a sensor, specify the model from the nameplate.
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  • #8 16226192
    axdm56
    Level 12  
    Posts: 29
    Help: 1
    Rate: 35
    bosman116 wrote:
    Not all EQ5 models have a sensor, specify the model from the nameplate.


    Not all, as a rule, models with crossovers/multi-way valves have such a sensor.

    Without E-Nr. none of us is able to be fully convinced, after all, such information is in the Quickfiner.
  • #9 17198827
    borusss
    Level 10  
    Posts: 10
    Rate: 22
    Gentlemen, I have the same problem, the EQ.5 coffee machine model TE506209RW / 10. Keeps saying please drain the condensate. The tray was washed like new, the walls inside washed and still the same. What's up?
  • #10 17202319
    bosman116
    Level 19  
    Posts: 339
    Help: 24
    Rate: 155
    When you remove the condensate container, the message changes to what?
  • #11 17202335
    borusss
    Level 10  
    Posts: 10
    Rate: 22
    I already managed, the problem was in the condensation sensor.
  • #12 17202337
    bosman116
    Level 19  
    Posts: 339
    Help: 24
    Rate: 155
    What problem? exchange and after? drunk? How can you give a little more details for other users.
  • #13 17202495
    borusss
    Level 10  
    Posts: 10
    Rate: 22
    I unglued the sensor, cleaned the tracks and it's ok.
  • #14 18348880
    mikomission
    Level 10  
    Posts: 6
    Rate: 20
    I have a very similar Siemens EQ6 p. 100.
    The espresso machine is new. Asks me to empty the drip tray - too often. Sometimes after 2-4 coffees!
    The drip tray is 1/5 full.
    It shouldn't be like that.....
  • #15 18349726
    nioop

    Home appliances specialist  
    Posts: 3359
    Help: 503
    Rate: 3337
    mikomission wrote:
    I have a very similar Siemens EQ6 p. 100.
    The espresso machine is new. Asks me to empty the drip tray - too often. Sometimes after 2-4 coffees!
    The drip tray is 1/5 full.
    It shouldn't be like that.....


    Tray clean? There is a capacitive sensor and if there is any sediment on the walls, it reads it as an overflowing tray
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #16 18972983
    andziax
    Level 2  
    Posts: 4
    Rate: 3
    And what if the eq 6 s 100 coffee machine does not pop up at all, empty the condensate container? Tray full A no message. After removing the drip tray, the message please insert the drip tray is displayed. The express is a week old. At the beginning, every 2 days a message about the overflowing container for condensate was displayed
  • #17 18973038
    ssss
    Level 38  
    Posts: 3386
    Help: 471
    Rate: 1824
    Put it back under warranty
  • #18 18973057
    andziax
    Level 2  
    Posts: 4
    Rate: 3
    Well, of course you can, but I thought that since it was displayed so far, it's enough to feel something or I don't know.
    Other messages display correctly
  • #19 21844346
    azala
    Level 16  
    Posts: 447
    Rate: 84
    >>17202495
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Topic summary

LABEL_AI_GENERATED
Siemens EQ5 coffee machines can show “empty drip tray/condensate container” even when the tray is dry and empty, which blocks brewing and milk frothing. The discussion points to a tray-detection fault rather than actual overflow: cleaning the tray chamber and inner walls may help, but the main cause is often the condensate sensor or its contacts. Some EQ5/EQ6 variants use a capacitive sensor to detect moisture or residue on the tray walls, while others rely on a tray float and microswitch arrangement. Reported fixes include thoroughly drying and cleaning the tray area, checking the float and tray insertion mechanism, and in one case removing, cleaning, and re-gluing the sensor contacts/tracks. If the machine is new or the fault persists, warranty service is recommended.
AI summary based on the discussion. May contain errors.
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