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Samsung Galaxy Xcover 3 Shuts Down at Battery 20% & 50%: Damaged Battery or Phone Issues?

grzaler 4500 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16169619
    grzaler
    Level 8  
    Hello, I have such a problem with the Samsung Galaxy Xcover3, it turns off at 20% of the battery if it was charged to 50% and when it charges to 100% turns off at about 53%, I have already ordered a new battery on ebay and I will get it 4 On January -5, does anyone have any idea if this is caused by a damaged battery or rather by phone? I will add that after connecting the phone for charging, it shows the battery status as 0% and starts charging from scratch.
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  • #2 16173299
    grzaler
    Level 8  
    So I got a new battery and the problem is still the same, maybe anyone has any idea can I fix it somehow? maybe something is screwed in the software?
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  • Helpful post
    #3 16173665
    Cj123
    Level 12  
    To start, upload the latest multi-file soft using Odin ... the second thing is the battery you ordered is some cheap replacement or the original? Has the phone had contact with water before?
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  • #4 16189465
    grzaler
    Level 8  
    I will try to upload the software, I bought the phone on eBay, which I have already returned and the seller sent me a second one, but the problem is the same again, if uploading the software does not help, I will simply send it back and ask for a refund, thanks for help, I hope that a new one soft will solve the problem, thanks a lot
  • #5 17007018
    dedo75
    Level 2  
    Hi !

    Have you dealt with turning your smartphone off. I have the same thing at home.
    Alternatively, you can share the effects?
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  • #6 17007037
    grzaler
    Level 8  
    I gave the phone back, probably because of the soft softs
  • #7 17510413
    grzaler
    Level 8  
    Phone returned to seller
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Topic summary

The discussion revolves around issues with the Samsung Galaxy Xcover 3, where the device unexpectedly shuts down at battery levels of 20% and 50%. The user initially suspected a damaged battery and ordered a replacement. After receiving the new battery, the problem persisted, leading to speculation about potential software issues. Suggestions included updating the phone's software using Odin and questioning the quality of the replacement battery. The user ultimately decided to return the phone, indicating that the problem may be related to software rather than the battery itself.
Summary generated by the language model.
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