Samsung Galaxy S5 Shuts Off & Resets on Start Screen Only When Disconnected from Charger

Hello

I don't know if I chose the topic correctly if I am sorry.

I have had a Samsung galaxy s5 for 1.5 years, so far it has worked very well, however, for several days a problem has arisen, namely when the phone is disconnected from charging turns off and resets on the start screen I will add that when it is connected to charging the network is everything works perfectly fine. What could be the reason for this problem? Could it be caused by a broken battery? , Greetings

yoshimura99 wrote:

Could it be caused by a broken battery?

Yes, you should connect another one to check.

It looks like a damaged battery. To be 100% sure you must substitute another.