Hello.
I need help with a Canon Pixma iP4950 inkjet printer. The printer was used mainly for printing photos, so there is not much overprinted, max several dozen sheets. Recently, I was printing about six months ago.
Today, after turning on the printer, the orange LED flashes 5 times. When selecting "Printer and Ink Status Information" from the Control Panel> Windows> Devices and Printers> Canon iP4900 Series, it displays information as in the attached screenshot ("Canon error.jpg").
The manual attached to the printer says nothing about 5 flashes of the LED (attachment "Canon manual.jpg").
According to information found on the Internet, the orange LED flashing 5 times means a problem with the head. Most of the advice is "wash the head under water". I have done it many times, because it's the 3rd Canon printer in the family, so I did it now and unfortunately it didn't help. I put on a new set of carcass (I have a few spare sets) with new chips - nothing. I reset the ink level using the button combination at startup - holding the Resume button turned on the printer, released Resume, then pressed it 2 times, the orange LED flashed, released both buttons - nothing.
I downloaded the program "Service tool v3400" from this site:
https://grandcousin.com/canon-pixma-ip4950-reset.html
and I wanted to follow the instructions there, but it probably won't help, because it's about resetting the carcass level, and it seems to me that since I have chips in every set, I don't have to do it.
Please advice if I can deal with it somehow. The printer is almost like new.
I need help with a Canon Pixma iP4950 inkjet printer. The printer was used mainly for printing photos, so there is not much overprinted, max several dozen sheets. Recently, I was printing about six months ago.
Today, after turning on the printer, the orange LED flashes 5 times. When selecting "Printer and Ink Status Information" from the Control Panel> Windows> Devices and Printers> Canon iP4900 Series, it displays information as in the attached screenshot ("Canon error.jpg").
The manual attached to the printer says nothing about 5 flashes of the LED (attachment "Canon manual.jpg").
According to information found on the Internet, the orange LED flashing 5 times means a problem with the head. Most of the advice is "wash the head under water". I have done it many times, because it's the 3rd Canon printer in the family, so I did it now and unfortunately it didn't help. I put on a new set of carcass (I have a few spare sets) with new chips - nothing. I reset the ink level using the button combination at startup - holding the Resume button turned on the printer, released Resume, then pressed it 2 times, the orange LED flashed, released both buttons - nothing.
I downloaded the program "Service tool v3400" from this site:
https://grandcousin.com/canon-pixma-ip4950-reset.html
and I wanted to follow the instructions there, but it probably won't help, because it's about resetting the carcass level, and it seems to me that since I have chips in every set, I don't have to do it.
Please advice if I can deal with it somehow. The printer is almost like new.