Hello. The reception parameters are in the film: I don't know how to deal with the noise seen in the movie. I have a new 90 cm antenna, new converter, new 7 m Triset -113 cable, F connectors Cabelcom. HD 5500s decoder. After switching to the Astra it is the same - just as strong signal...

Name: Cyfrowy Polsat - Persistent Interference with HD 5500s Decoder Despite Strong Signal
Uploaded: 2017-01-21T20:16:05+01:00
Description: Hello. The reception parameters are in the film: I don't know how to deal with the noise seen in the movie. I have a new 90 cm antenna, new converter, new 7 m Triset -113 cable, F connectors Cabelcom. HD 5500s decoder. After switching to the Astra it is the same - just as strong signal...

There may be no interference. That's why I wrote

Check if there is any LTE / router / LTE mobile transmitter in the vicinity of the Polsat decoder. If so, separate it as far as possible from the decoder, preferably to another room. connect another one for checking. Same check the earning status of the connectors / F / on the converter-decoder wire. If any screen hair touches the signal / hot wire /, this will also cause the signal to be lost and as a result damage to the decoder. Otherwise you need to contact Polsat's hotline, they will measure the signal level at your center and direct you to the next procedure.

To check the decoder itself and replace it with a defect-free one. Connect the decoder with a SCART cable so you will know it yourself.

Hello My HD 6000 decoder began to interfere with the reception of programs and specifically white stripes flew in the lower part of the screen and the sound was weaker about 50%. I took the decoder to the Cyfrowy Polsat showroom without having to replace the decoder with a new one. Now works smoothly. greetings

This will be a red screen with information about the short circuit in the LNB.

As for the HDMI cable, after connecting the second one is the same. F connectors are also properly made. I don't use LTE but I'm not sure about the neighbors. Several WiFi can be detected in the block.

I understand that if after connecting the SCARTEM interference it will not be the decoder's fault. Or vice versa?

Problem diagnosed. Fallen decoder. After replacement, everything is OK

Cyfrowy Polsat - Persistent Interference with HD 5500s Decoder Despite Strong Signal

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#1 16217486 21 Jan 2017 20:16

mendos4 mendos4

Level 10

» |

Post #1
16217486 21 Jan 2017 20:16

Hello. The reception parameters are in the film:

I don't know how to deal with the noise seen in the movie. I have a new 90 cm antenna, new converter, new 7 m Triset -113 cable, F connectors Cabelcom. HD 5500s decoder. After switching to the Astra it is the same - just as strong signal parameters and identical interference. I will be grateful for suggestions.
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#2 16217584 21 Jan 2017 20:40

Anonymous Anonymous

Anonymous

» |

Post #2
16217584 21 Jan 2017 20:40

Check if there is any LTE / router / LTE mobile transmitter in the vicinity of the Polsat decoder. If so, separate it as far as possible from the decoder, preferably to another room. connect another one for checking. Same check the earning status of the connectors / "F" / on the converter-decoder wire. If any screen hair touches the signal / hot wire /, this will also cause the signal to be lost and as a result damage to the decoder. Otherwise you need to contact Polsat's hotline, they will measure the signal level at your center and direct you to the next procedure.

Moderated By arko100:
Is a colleague wrong. They don't measure the signal level at their center on the hotline.
In addition, remember to use spaces after punctuation marks.
Forum regulations, p. 3.1.13. Take care of language correctness.
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#3 16217619 21 Jan 2017 20:53

Anonymous Anonymous

Anonymous

» |

Post #3
16217619 21 Jan 2017 20:53

To check the decoder itself and replace it with a defect-free one.
Connect the decoder with a SCART cable so you will know it yourself.
#4 16217647 21 Jan 2017 21:04

tadkli9743 tadkli9743

Level 24

» | Helpful post? (0)

Post #4
16217647 21 Jan 2017 21:04

Hello

My HD 6000 decoder began to interfere with the reception of programs and specifically white stripes flew in the lower part of the screen and the sound was weaker about 50%.
I took the decoder to the Cyfrowy Polsat showroom without having to replace the decoder with a new one.
Now works smoothly.

greetings
#5 16217707 21 Jan 2017 21:21

Anonymous Anonymous

Anonymous

» |

Post #5
16217707 21 Jan 2017 21:21

mario-by wrote:
If any screen hair touches the signal / hot wire / it will also cause the signal to be lost

This will be a red screen with information about the short circuit in the LNB.
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#6 16217716 21 Jan 2017 21:24

mendos4 mendos4

Level 10

» | Topic author Helpful post? (0)

Post #6
16217716 21 Jan 2017 21:24

As for the HDMI cable, after connecting the second one is the same. F connectors are also properly made. I don't use LTE but I'm not sure about the neighbors. Several WiFi can be detected in the block.
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#7 16217736 21 Jan 2017 21:29

Anonymous Anonymous

Anonymous

» |

Post #7
16217736 21 Jan 2017 21:29

mendos4 wrote:
I don't use LTE

It's the decoder's fault.

mihal2002 wrote:
Connect the decoder with a SCART cable so you will know it yourself.
#8 16217768 21 Jan 2017 21:41

mendos4 mendos4

Level 10

» | Topic author Helpful post? (0)

Post #8
16217768 21 Jan 2017 21:41

I understand that if after connecting the SCARTEM interference it will not be the decoder's fault. Or vice versa?
Helpful post

#9 16217784 21 Jan 2017 21:47

Anonymous Anonymous

Anonymous

» |

Helpful post
Post #9
16217784 21 Jan 2017 21:47

mendos4 wrote:
I understand that if after connecting the SCARTEM interference it will not be the decoder's fault. Or vice versa?

There may be no interference. That's why I wrote
mihal2002 wrote:
To check the decoder itself and replace it with a defect-free one.
#10 16220283 22 Jan 2017 21:22

mendos4 mendos4

Level 10

» | Topic author Helpful post? (0)

Post #10
16220283 22 Jan 2017 21:22

Problem diagnosed. Fallen decoder. After replacement, everything is OK
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Topic summary

The discussion revolves around persistent interference issues with the HD 5500s decoder from Cyfrowy Polsat, despite having a strong signal. The user reports using a new 90 cm antenna, a new converter, and a 7 m Triset-113 cable with F connectors. Suggestions from other users include checking for nearby LTE routers that may cause interference, ensuring proper connections and cable integrity, and testing the decoder with a SCART cable to determine if the issue lies with the decoder itself. A follow-up reveals that the problem was diagnosed as a faulty decoder, which was replaced, resolving the interference issue.
Summary generated by the language model.

Cyfrowy Polsat - Persistent Interference with HD 5500s Decoder Despite Strong Signal

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