Error E21 in Bosch washing machines usually indicates the end of the brushes on the motor.
Please follow the instructions:
Rotary switch to position Zero.
Turn the dial to six o'clock.
Then press my finger on the spin reduction button and hold for about 10s.
After 10 s finger we do not release we turn the knob for seven o'clock, hold for 10 seconds and release the finger.
We give the position zero.
We turn on the washing machine and it should be ok.
Sometimes he doesn't let go the first time.
If the washing machine starts, set it to spin and see if the engine will go if it goes to wash.
And if not, the motor brushes to replace