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Problem with installing the driver for PCi simple Communications.

dariusz2021 8559 19
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How do I install the PCI Simple Communications Controller driver and fix the sound problem on Windows 7 64-bit?

Install Windows 7 Service Pack 1 first, then reinstall the ASRock drivers for Realtek Audio, Intel INF, and Intel Management Engine Interface (MEI) [#16249641][#16249735][#16249628] After installing them, reboot the computer and check Device Manager and Control Panel -> Sound to confirm everything is working [#16249673] The thread also notes that the Realtek Audio and INF packages should be installed from the motherboard support files, while the MEI driver may need to be retried if it fails the first time [#16249628][#16249688]
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  • #1 16249572
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    Hello, I have a problem with installing the "PCi simple Communications controller" driver and I do not have a voice, red cross next to the sound icon?

    Identifier: PCI \ VEN_8086 & DEV_8C3A

    Windows 7 64bit.
    Attachments:
    • Problem with installing the driver for PCi simple Communications. 5.jpg (228.88 KB) You must be logged in to download this attachment.
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  • #2 16249577
    Kolobos
    IT specialist  
    Posts: 85151
    Help: 17158
    Rate: 10417
    Board Language: polish
    Can you make enough effort to give at least the version of the system? Not to mention the motherboard model.

    In the Audio Mixer, uncheck Mute Audio.
  • #4 16249588
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    Motherboard-ASRock, Download Available Downloads
    Windows 7, 64-bit *
    Language: English
    Size: 115.51 MB?
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  • #5 16249593
    Kasek21
    Level 43  
    Posts: 45497
    Help: 4960
    Rate: 3501
    Board Language: polish
    dariusz2021 wrote:
    Motherboard - ASRock

    What model of this motherboard?

    Screen from CPU-Z -> Mainboard tab.

    Same as above what is in Control Panel -> Sound?

    dariusz2021 wrote:
    download Available Downloads

    Download to your operating system and install.
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  • #6 16249601
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    System: win 7 home premium 64 bit, and the sound cannot be entered, you need a rudder, even though I installed everything from the disc.
  • #7 16249605
    Kolobos
    IT specialist  
    Posts: 85151
    Help: 17158
    Rate: 10417
    Board Language: polish
    Will you finally give the disc model?
  • #8 16249606
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    I can't choose windows, it downloads under 8.1? I do not know where it is?

    I'm downloading CPU-Z
    Attachments:
    • Problem with installing the driver for PCi simple Communications. Bez tytułu.png (132.72 KB) You must be logged in to download this attachment.
  • #9 16249616
    Kolobos
    IT specialist  
    Posts: 85151
    Help: 17158
    Rate: 10417
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    Download what you have on the site, you have written that the driver also works under w7, which you pasted!

    Why are you posting this useless manager screen?


    PS. Start thinking a little and do what is written to you.
  • #10 16249618
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    Please Problem with installing the driver for PCi simple Communications.
  • #11 16249628
    Kolobos
    IT specialist  
    Posts: 85151
    Help: 17158
    Rate: 10417
    Board Language: polish
    Reinstall:
    ftp://europe.asrock.com/Drivers/All/Audio/Realtek_Audio(v7614).zip
    ftp://europe.asrock.com/Drivers/Intel/INF/INF(v10.1.1.8).zip
    ftp://europe.asrock.com/Drivers/Intel/Others/ME(v11.0.0.1158_MEI).zip
  • #13 16249641
    Kasek21
    Level 43  
    Posts: 45497
    Help: 4960
    Rate: 3501
    Board Language: polish
    dariusz2021 wrote:
    Install Windows 7 Service Pack 1 (SP1)?

    Of course.

    Have you installed the drivers given by @Kolobos?
  • #14 16249650
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    I did not download this Intel(R) Management Engine Driver for Windows * 7 / 8.1 for Intel(R) NUC
    DOWNLOAD THESE:
    ftp://europe.asrock.com/Drivers/All/Audio/Realtek Audio (v7614) .zip
    ftp://europe.asrock.com/Drivers/Intel/INF/INF(v10.1.1.8).zip
    ftp://europe.asrock.com/Drivers/Intel/Others/ME(v11.0.0.1158 MEI) .zip

    file size is not given, I wonder when it will download?
  • #15 16249673
    Kasek21
    Level 43  
    Posts: 45497
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    Rate: 3501
    Board Language: polish
    After installing the drivers and rebooting the computer, post screenshots of:

    Device Manager and Control Panel -> Sound.

    PS. Unless everything is already working.
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  • #16 16249688
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    There was an error installing realtek? Problem with installing the driver for PCi simple Communications.

    When I was installing from the disc, the same message was displayed.

    Unable to install: ME (v11.0.0.1158_MEI)

    Only this driver I uploaded INF (v10.1.1.8)
    Attachments:
    • Problem with installing the driver for PCi simple Communications. Bez tytułu.jpg (218.77 KB) You must be logged in to download this attachment.
  • #17 16249726
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    When you right-click on the sound, video and game controller, the message appears and update Problem with installing the driver for PCi simple Communications.
  • #18 16249735
    Kasek21
    Level 43  
    Posts: 45497
    Help: 4960
    Rate: 3501
    Board Language: polish
    Install SP1.
  • #19 16249777
    Kolobos
    IT specialist  
    Posts: 85151
    Help: 17158
    Rate: 10417
    Board Language: polish
    You don't have to write it all the time! We don't care whether you download or not, it is important that you install it and write it down.
  • #20 16250125
    dariusz2021
    Level 9  
    Posts: 2988
    Rate: 154
    Board Language: polish
    Everything is as it should be, thank you very much for your help.
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Topic summary

✨ The discussion revolves around issues with installing the "PCI Simple Communications Controller" driver on a Windows 7 64-bit system, specifically for an ASRock motherboard. The user reports a lack of sound functionality, indicated by a red cross next to the sound icon. Various responses suggest checking system specifications, including the motherboard model and audio settings. Recommendations include downloading specific drivers from ASRock's website, such as the Realtek Audio driver and Intel Management Engine driver. The user encounters installation errors and is advised to install Windows 7 Service Pack 1 (SP1) to resolve compatibility issues. After following the provided instructions and downloading the necessary drivers, the user confirms that the issue has been resolved.
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