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Sound problem. - No sound when the speaker / headphones are connected

Night_Ghost 4065 10
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16376928
    Night_Ghost
    Level 8  
    Hello.

    Today I bought a used computer, it is more efficient, but unfortunately after further checking I came across a problem with sound.
    I have installed the new Windows 7 Professional, I have updated the Audio drivers, the equipment also works because I checked it on the old computer. On the screenshots he adds, you can see that the sound is, unfortunately, nothing comes out of the speakers. I installed drivers from the manufacturer and also zero response.
    Sound problem. - No sound when the speaker / headphones are connected Sound problem. - No sound when the speaker / headphones are connected
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  • #2 16376933
    Kasek21
    Level 43  
    What is the motherboard model?

    Check by connecting the speakers to the front panel of the cabinet (if any).
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  • #3 16376959
    Night_Ghost
    Level 8  
    The board is ASRock G41C-GS
    The front connection also doesn't work because I checked.
  • #4 16377800
    marek003
    Level 40  
    You don't have a sound management mixer in your control panel yet?
    Are you able to check if the sound goes via HDMI?
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  • #5 16377842
    Night_Ghost
    Level 8  
    The only program is HD VDeck.
    Unfortunately, I have no way to check it.
  • #6 16377889
    Kasek21
    Level 43  
    Night_Ghost wrote:
    The front connection also doesn't work

    The panel is connected to the motherboard?

    Which connector do you connect the speakers to the back of the computer to?

    Night_Ghost wrote:
    The only program is HD VDeck.

    What have you got set up in each tab?
    The application detects the connection of the jack to the socket?

    Night_Ghost wrote:
    I bought a used computer today

    Did you check before the purchase that the sound works correctly on the old system?
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  • #7 16377934
    marek003
    Level 40  
    Nothing comes to my mind for now. Maybe disconnect the front outputs (from the board) for a moment and check the voice only on the rear sockets (both)
    Does the controller respond to inserting the plug into the socket? - indicates which socket is used / wants to use?
    And what if headphones are connected? - how does the controller react?

    added after a while
    ---------------
    :arrow: Kasek 21 - I see that we come to similar conclusions :)
  • #8 16377951
    Night_Ghost
    Level 8  
    Kasek21 wrote:
    Night_Ghost wrote:
    The front connection also doesn't work

    The panel is connected to the motherboard?

    Which connector do you connect the speakers to the back of the computer to?

    Night_Ghost wrote:
    The only program is HD VDeck.

    What have you got set up in each tab?
    The application detects the connection of the jack to the socket?

    Night_Ghost wrote:
    I bought a used computer today

    Did you check before the purchase that the sound works correctly on the old system?


    The front panel is attached.
    I put the jack in the green socket.

    Everything is factory set there because I didn't rummage there.
    It doesn't detect and how the jack is disconnected and the sound fires it shows the sound mixer how the bars walk.

    Unfortunately not, so I wanted to upload everything again.

    Added after 11 [hours] 36 [minutes]:

    I connected completely different headphones and no reaction.
    Headphones connected Sound problem. - No sound when the speaker / headphones are connected
    and here after disconnecting Sound problem. - No sound when the speaker / headphones are connected
    You can see that there is no difference. Could it be a broken integration or conflicting drivers?
  • #9 16378530
    Kasek21
    Level 43  
    It looks like the jack is damaged.

    Night_Ghost wrote:
    The front panel is attached.

    He can't see it in the software.

    After connecting the jack to another socket - shows the connected device>?
  • #10 16379635
    Night_Ghost
    Level 8  
    No, when I connect the jack to another socket, it is the same as with the rear socket, i.e. it does not show that the device is connected.

    Added after 4 [minutes]:

    I tried to record as I speak into the microphone using a program to do this. Unfortunately, in this case, after throwing to the phone, nothing has been recorded and my voice cannot be heard.
  • #11 16387935
    Night_Ghost
    Level 8  
    I didn't learn anything specific, topic closed.

Topic summary

The discussion revolves around a sound issue with a used computer running Windows 7 Professional, where no sound is produced through connected speakers or headphones. The user has updated audio drivers and confirmed the hardware works on another system. Responses suggest checking the motherboard model (ASRock G41C-GS), verifying connections to the motherboard, and testing different audio jacks. The user reports that the sound mixer does not detect any connected devices, indicating potential hardware failure or driver conflicts. Despite attempts to troubleshoot, including testing various headphones and jacks, the issue remains unresolved.
Summary generated by the language model.
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