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iPhone 5 Update Loop: iTunes Connection Blocked - Seeking Guidance to Resolve

zygzag 10563 13
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16251408
    zygzag
    Level 12  
    Hello . I have an iphone 5 (not stolen) which, after being updated by iTunes and playing, shows a message that - Iphone locked the link to itunes. When I connect to Itunes I see a message if I want to manage this phone, if I click so I have to confirm it on the phone which unfortunately displays a message that it is blocked. And so on and on. How to get out of this?
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  • #2 16251415
    genuine486
    Level 16  
    Have you tried to recreate it? Maybe something went wrong then.
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  • #3 16258750
    zygzag
    Level 12  
    Yes. 3 times and always the same.
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  • #4 16258774
    Vytautas_YT
    Level 30  
    Update iTunes to the latest version. Connect iPhone to PC via USB, press Power + Home and hold, do not release when Apple logo is displayed, wait until it goes into safe mode. Then in iTunes select Playback or Playback with Update.
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  • #5 16270046
    zygzag
    Level 12  
    I did, unfortunately it did not help. The worst thing is that the computer programmer who created the account connected these phones and leaving did not leave any passwords.
  • #6 16270356
    Vytautas_YT
    Level 30  
    It's weird, that's how I saved the iPhone recently. Have you had this phone for a long time?
  • #7 16271651
    zygzag
    Level 12  
    The phone is already a little bit but I have 2 weeks
  • #8 16271689
    Vytautas_YT
    Level 30  
    I suspect that it's assigned to an iCloud account, and if someone does not remove it, it will be a meatball.
  • #9 16272303
    zygzag
    Level 12  
    Well ok, but how to remove it since it is blocked and can not connect neither wifi nor gsm? He is assigned but he is not blocked because I talked with the boss.
  • #10 16274039
    Vytautas_YT
    Level 30  
    From an iCloud account, you delete a device by logging in to your account eg with a computer if I remember correctly. Anyway, if it is assigned to iCloud it should be an option just by iCloud to unlock the phone.
  • #11 16274476
    zygzag
    Level 12  
    OK, but in this case, after unlocking, you must probably update it again via iTunes.
  • #13 16428087
    Anonymous
    Anonymous  
  • #14 16428773
    zygzag
    Level 12  
    Now, I can only send a photo of the trash can because it landed there.
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Topic summary

The discussion revolves around an iPhone 5 that is stuck in an update loop after an iTunes update, displaying a message indicating that the device is locked to iTunes. The user is unable to manage the phone through iTunes due to the lock. Various suggestions are provided, including updating iTunes, attempting to enter safe mode, and checking for iCloud account assignments. The user expresses frustration over the inability to unlock the device, as it is blocked from connecting to Wi-Fi or GSM networks. It is suggested that the device may need to be removed from the iCloud account via a computer, and that following Apple support guidelines could help resolve the issue.
Summary generated by the language model.
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