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[Solved] Unable to Chat after Java and Software Update - Seeking Solutions with Attached Sysrq Screen

rafik108 17586 7
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16388945
    rafik108
    Level 18  
    Hello, if it is not this department, I am sorry and please move.
    For some time now I have not been able to chat with me, I updated the software, I updated the java, it did not help, so I uninstalled the jave and installed a new one, it also did not help. Ideas are over, so please help me. in the attachment, I'm throwing the screen sysrq that appears to me after trying to log in.
    Thank you and best regards.
    Unable to Chat after Java and Software Update - Seeking Solutions with Attached Sysrq Screen
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  • #2 16388989
    przeqpiciel
    Network and Internet specialist
    you have the most recent Firefox probably. OFFICIAL JAVA NOTE
    Quote:

    Firefox 64-bit version

    The 64-bit version of the Firefox browser does not support NPAPI plugins, including Java plugins.
    Firefox 52 and newer versions

    Starting with the Firefox 52 version (released in March 2017), support for plugins has been limited to the Adobe Flash plugin and the NPAPI standard has been discontinued, which affects Java, Silverlight and other plugins based on NPAPI.

    If you experience problems accessing Java applications using the Firefox browser, Oracle recommends using Internet Explorer (Windows) or Safari (Mac OS X). Software developers and system administrators looking for alternative ways to support Firefox users should look at this blog and read the Launching Web Start applications thread.

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  • #3 16389008
    rafik108
    Level 18  
    I've tried several browsers: Firefox, Chrome, Internet Explorer and Opera, none of them works :(
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  • #4 16389016
    przeqpiciel
    Network and Internet specialist
    Weird. I would insist on this situation with Internet Explorer
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  • #5 16389026
    rafik108
    Level 18  
    In Internet Explorer, the same message pops up on the other ones
  • #6 16799879
    japcok9000
    Level 1  
    you should download the older version of firefox from the ftp site or another source, eg firefox 10.0.10esr
    and older version of java from oldapps page np.java 7 update 6 from 2012 new versions firefox do not have support for java the same applies to Ubuntu, in Ubuntu it is best to install the plugin iced-tea-plugin using the program synaptic, chat on wp uses the older java version which does not start on current browsers
  • #7 17294893
    Mariannow
    Level 1  
    it does not work because Wp has finished chatting

    Added after 1 [minutes]:

    does not work because WP. ended chatting is not there anymore
  • #8 17572694
    rafik108
    Level 18  
    Thank you for explaining.

Topic summary

The user is experiencing issues with chat functionality after updating Java and software. Despite reinstalling Java and trying multiple browsers (Firefox, Chrome, Internet Explorer, and Opera), the problem persists. Responses suggest that newer versions of browsers may not support Java, and it is recommended to use older versions of Firefox (e.g., Firefox 10.0.10esr) and Java (e.g., Java 7 update 6 from 2012). Additionally, it is noted that the chat service may no longer be operational, which could be the root cause of the issue.
Summary generated by the language model.
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