16Ec3 rn1 Three-Phase Meter: L Flashing, No Power Consumption & Tariff Group C11 Display

Hello!
I have these questions:
Three phase meter 16Ec3 rn1-
1. When there is no power consumption (P with arrow is off) then L (the letter itself and the digit 2 are permanently on) The other phases L1 and L3 are permanently lit.

2. When current is drawn (P with arrow is on) it is ok when displaying tariff group C11 (L1, L2, L3 are permanently on)
but when the current meter reading of the kilowatts downloaded is displayed, all the letters L flash evenly (the numbers next to them - no!)
so it's not quite the correct phase order because then all digits should flash.

I am asking you for a reply from a specialist who knows these meters well
Thanks in advance
(I tried to describe the problem as accurately as I can)

pav2005 wrote:

I am asking you for a reply from a specialist who knows these meters well

These details must be asked directly from the energy supplier's area.
Because you can program any what will appear on the display, so only the owner of the meter knows how it is parameterized.

http://reds.siedlce.pl/instrukcje/16EC.pdf see this manual.

zbich70 wrote:

pav2005 wrote:

I am asking you for a reply from a specialist who knows these meters well

These details must be asked directly from the energy supplier's area.
Because you can program any what will appear on the display, so only the owner of the meter knows how it is parameterized.

Thanks Zbich70 for the answer. You've been helping forum members a lot for years, which some clearly appreciate in their posts

Added after 3 [minutes]:

Hajna wrote:

http://reds.siedlce.pl/instrukcje/16EC.pdf see this manual.

Thanks for the info , I read this manual but this case is not described

Hello.
I meet these winks during assembly. If the numbers are flashing, i.e. the network is not holding parameters, and the fact that it is flashing in a given function is a coincidence. This can happen at the end of the line or at low traffic. If any of the letters L is missing, either the counter indicates that the measurement is faulty on a given phase or the recipient is not consuming current on a given phase. Such markings have these functions in Tauron in Lower Silesia.
Greetings.

I'll step under the topic. I have a failure due to the lack of phase 3. No electricity in the bathroom. On the external counter with the symbol NP73E.1 the number 3 blinks in the numbers 1, 2, 3. The ones and the two do not blink. None of the miniature circuit breakers has tripped and none of the fuses in the house have fired. Similarly with switches on the box at the meter. I turned the switches off and on again but without changing. I called the Energy. A nice helpline lady couldn't explain what the problem was, but I was warned that an unreasonable call to the service would cost a lot. Anyway, it seems to me that the problem lies with the energy and pre-meter security. I'm wrong?

boch wrote:

it seems to me that the problem lies with the energy sector and pre-meter security. I'm wrong?

And what is in the contract with the supplier? Record of ownership / exploitation boundary / place of energy supply.

I do not currently have access to the contract. In a sense, the topic solved itself. Today, the 3rd phase has found its way automatically. Electricity in the bathroom is. I did not have any information from Energetyka about the intervention in my case. Is anyone able to explain this rationally?

If this phase "flew out" in the part belonging to the supplier, it was not only you who missed it.
So don't be surprised that this has been reported.

Or sometimes the burning contact can temporarily stick together and the "phase will come back" to indefinitely disappear into amen causing more damage.
So I would not be happy that everything is fine and call an electrician.

I am not happy at all. I am generally very annoyed. By calling the energy emergency number and reporting the failure I did not find out anything. I have only been informed that an unjustified call to the service will result in an increased electricity bill by PLN 100 ÷ 300. There should be someone competent who after obtaining some key information from me will be able to determine whether the fault lies with the customer or the supplier.

For clarity. I have never had problems with electricity. A case like the one described above has already taken place twice in a 3-month interval. Identical circumstances. The same room, the same phase. For information, the maximum room load is:

- 3 G9 40W (120W) bulbs
- Vitopend gas oven - max. the power consumption according to the operating instructions is 120W
- hair dryer (1200W)

This gives a total stress load of 1440W. The bathroom is protected by a HAGER 16A circuit breaker. The circuit breaker at the meter is 25A. As a curiosity I will add that in the summer I had the meter moved outside, which involved the replacement of the entire installation on the box / building section. Perhaps here you should look for answers ...

boch wrote:

There should be someone competent who after obtaining some key information from me will be able to determine whether the fault lies with the customer or the supplier.

Only if you provided this "key" information as you did here at the Forum, I am not surprised at all.
How should the consultant know this? I still do not know when reading your entries.

boch wrote:

As a curiosity I will add that in the summer I had the meter moved outside, which involved the replacement of the entire installation on the box / building section. Perhaps here you should look for answers ...

Perhaps. Did you do it yourself or was an electrician? So call him and let him check if everything is OK, will measure IPZ here and here and it will be known.
It is possible that it is unnecessary, because the script from post # 9 is also the most probable. But it's always better to know the status of your installation well and be sure the fault is not on your side, but the supplier . With this confidence, you can talk to a helpline differently on the hotline.

Not me or a random electrician. A company rented by Energa did it. It was a thicker action concerning the whole housing estate of single-family houses.
If the information I provided by phone was not sufficient to accept or reject the application, additional questions should be expected. There were no such questions. Is this the role of a consultant? On providing information about the possibility of a larger bill for unjustified call service? I gave information about the lack of phase, about the proper operation of all fuses, about the flashing three on the electricity meter. As a layman, I am not obliged to check with the meter whether the current reaches the fuses at the meter. The meter should specify with an appropriate message whether the fault lies with the recipient / supplier. Interestingly, earlier I reported the failure using the website giving the phone number. A minute later I received confirmation of receipt. Five minutes later I received a text saying that there was no fault in the network. I also informed this about the person accepting the application under number 991. So some system works. Unfortunately, not entirely, because there was no phase and it appeared by itself after 3 days. Currently, all 3 numbers 1 2 3 blink on the counter, so I don't know what blinking 3 meant before.

boch wrote:

Not me or a random electrician. A company rented by Energa did it. It was a thicker action concerning the whole housing estate of single-family houses.

In such cases, the DSO replaces the connection from the pole to the facade and installs insulated terminals there. Alternatively, it goes down and installs the measuring connector.
All this at the expense of ZE, depending on arrangements.
Removing WLZ from the connector and connecting it to the internal installation is already the responsibility of the recipient. This is done by an electrician hired by the recipient.
Unfortunately, the recipients do not have the slightest desire to look for an independent electrician and most often use the offers of employees of the power company or subcontracting companies and agree to perform the so-called "after hours" for the proverbial "bottle", without invoice, without warranty, without anything, on the crooked snout.

On Friday, the phase escaped again, so there was nothing else to do but call an energy emergency. The result of the visit was the replacement of a supposedly faulty 25A overcurrent circuit breaker.