Hello.
Since January 2017, I have been the owner of the Samsung UE60J6240 TV.
A few dozen days ago, I noticed on the TV matrix, especially on the right side, with a bright background of the image, especially white, visible round brighter discolorations of the size of "tennis balls". Discoloration is in vertical lines at regular intervals. Round points are visible on the entire matrix, although, as I mentioned above, they are most visible on the right.
The problem reported to the website, and I am asking you to assess whether it is a damaged matrix?
Thanks in advance.
Best regards.
Since January 2017, I have been the owner of the Samsung UE60J6240 TV.
A few dozen days ago, I noticed on the TV matrix, especially on the right side, with a bright background of the image, especially white, visible round brighter discolorations of the size of "tennis balls". Discoloration is in vertical lines at regular intervals. Round points are visible on the entire matrix, although, as I mentioned above, they are most visible on the right.
The problem reported to the website, and I am asking you to assess whether it is a damaged matrix?
Thanks in advance.
Best regards.