Samsung UE50MU6172: Darker Stripes and Light Spot on Screen - Matrix Model Query

Hello
I bought a Samsung UE50MU6172 TV 3 days ago
Generally speaking very nice

The TV setup was on a white background and I noticed shadows.
I thought maybe a background like this.
However, it was bothering me and I decided to turn on the RGB test - youtube video
As a result, in my opinion, the TV shows two darker stripes on the sides and a small lighter spot that I marked in the photo. While watching it, it is not particularly visible, but it is noticeable with uniform backgrounds

And now, honestly speaking, I do not know what to do, whether this TV is simply supposed to or, for example, return it to the store and replace it. Or maybe it just seems to me ...

Maybe some of you have such a TV and could do a similar test for comparison?
The TV came pre-packed date June 2017 made in Hungary

By the way, can you tell me what matrix model does it have? I found conflicting information on this

Thanks in advance for your advice

Hello. As it is new and under warranty, I advise you to make a complaint immediately.

I have a TV set from Monday, but I still did not have time to set everything up until yesterday, so I wrote here today asking for advice. Was online ordered from Euro

If a colleague has a telephone number, call the company and file a complaint. Returns apply up to 14 days.

Well, I do not know what to do, I am green in these matters, it is probably best to return this TV within 14 days. I called Euro and of course the Lord told me that it is better to call the service, which will find the defect, because then it will be possible to replace it, and so I may incur some additional costs, e.g. due to the fact that after arrival the defect would be caused by my fault ...

And that's what you have to do for that is the Warranty and the Service has to take care of it.

This is true, but I have already read what the service usually responds to such "faults", that it is the norm with such technology, etc., that it is acceptable and does not take into account, so I do not know whether it is better not to give it back and not bother with services ...

As my colleague thinks, I would do the same, I am entitled to a refund of up to 14 days at no cost.

@ alsen22
By returning the goods within 14 days, you do not have to explain yourself to anyone.
You have another 14 days to return the goods from the moment you inform them about this fact.
You send back the tv and the waiver in writing in one package and only inform them about it.
They have 14 days to return the cash register (the purchase price of the tv and the cost of sending it to you).
You send back the goods at your own expense (and no one will reimburse you for this cost).

I hope you carried the tv, set it up in 2 people, and the courier did not carry it in his hands alone?

KOCUREK1970 wrote:

@ alsen22
By returning the goods within 14 days, you do not have to explain yourself to anyone.
You have another 14 days to return the goods from the moment you inform them about this fact.
You send back the tv and the waiver in writing in one package and only inform them about it.
They have 14 days to return the cash register (the purchase price of the tv and the cost of sending it to you).
You send back the goods at your own expense (and no one will reimburse you for this cost).

I hope you carried the tv, set it up in 2 people, and the courier did not carry it in his hands alone?

A colleague forgot to add that the goods must not have any traces of use ...

Ture11 wrote:

A colleague forgot to add that the goods must not have any traces of use ...

We call it fair use - so we have the right to unpack, connect and check if it suits us by checking its usability.

Of course, I opened the tv, as if I had to check if it works at all
I also give back the used one, but briefly, I also had to unpack all the accessories, etc.

KOCUREK1970 wrote:

Ture11 wrote:

A colleague forgot to add that the goods must not have any traces of use ...

We call it fair use - so we have the right to unpack, connect and check if it suits us by checking its usability.

Legally, I think it's called even more ... crazy ... probably "ordinary management" or something.

Author, you have the right to test the equipment, so no one will "hell" about the open packaging or batteries inserted into the remote control. However, I do not know what the matter of removing protective foils, etc - it is no longer necessary to "establish the nature and functionality" blah blah blah ... In fact, I wrote this information about unused goods, because not everyone is aware (surprisingly) from the fact that when I send back the goods that are scratched or evidently used, only the shipping costs (not small in the case of a TV set) may lose.

Fortunately, I did not remove the factory films from the frames around the TV, I had to test the remote control, as well as screw the base to somehow put the TV set. Yesterday I sent the tv, let me know when it ends

@ alsen22
How to do RGB test? I will check how it is with me