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Acer F5-573G-52M Laptop Freezing: i5-7200u Processor, 4GB RAM, 2GB Graphics, 1TB Disk

Aniolek84 3891 15
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  • #1 16437075
    Aniolek84
    Level 10  
    I bought a new Acer F5-573G-52M laptop.

    Specification:
    I5-7200u Intel 2.5GHz processor with Turbo Boost up to 3.1GHz
    4GB Ram
    Dedicated 2GB graphics card
    1TB disk

    The problem is the system is constantly crashing and mulching. All drivers updated, drive checked in HD tune, all green.
    Entering the manager I noticed too much disk load (screen).
    In services.msc I turned off the Windows update service but no result.
    In msconfig.exe I turned on all processors, but also without results.
    Photos open after about 16 seconds.
    New card in chrome about 23 seconds.
    Do you have any ideas, gentlemen?
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  • #2 16437079
    sylweksylwina
    Moderator of Computers service
    Provide SMART disk.
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  • #4 16437103
    RADU23
    Moderator of Computers service
    Is this laptop new?
    Because looking at SMART this disk has 168 inclusions.
    Monitor if parameter (01) does not increase quickly.
    As it should be zero for these disks, like (C8), do a surface scan with sector access times using MHDD =>
    http://www.nirvanowiec.republika.pl/MHDD.iso
  • #5 16437105
    nici
    Moderator Chiptuning
    This process also sometimes uses 90% of the disk for me. I wasn't looking for a reason, I let him work and he let it go.
  • #6 16437115
    Aniolek84
    Level 10  
    RADU23 wrote:
    Is this laptop new?
    Because looking at SMART this disk has 168 inclusions.
    Monitor if parameter (01) does not increase quickly.
    As it should be zero for these disks, like (C8), do a surface scan with sector access times using MHDD =>
    http://www.nirvanowiec.republika.pl/MHDD.iso

    Possible problems with the disk mechanics by looking at (C8).



    The laptop is 1.5 weeks old ...
    So what should I do ?
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  • #7 16437119
    sylweksylwina
    Moderator of Computers service
    Expand the process msconfig svchost - means the host of the service that uses the disk in the task manager. You will see which services can use the disk.
  • #8 16437130
    Aniolek84
    Level 10  
    sylweksylwina wrote:
    Expand the msconfig process that uses the disk in the task manager. You will see which services can use the disk.



    I don't have such a process enabled

    Added after 5 [minutes]:

    RADU23 wrote:
    perform a surface scan with sector access times using MHDD =>
    http://www.nirvanowiec.republika.pl/MHDD.iso


    I downloaded and put it in Deamons tools, but there is nothing to install.
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  • #10 16437160
    Aniolek84
    Level 10  
    lisek wrote:
    Follow the advice described on Link_ New Acer Aspire F 15 laptop very slow to start

    Well described on Link_ ver. i7-6500U_6th Gen.
    Drivers from the site (Acer US) link

    ps
    It won't help> You have a GUARANTEE!
    * return to where you bought, the rest is a problem for the seller



    I understand, but I had a quiet hope that it would go without guarantee, but I don't have a choice
  • #11 16437179
    lisek
    Service technician RTV
    Is this your laptop bought for ??? a good PLN!

    Do you want to "bother"> follow the advice ... will not help keep asking
    * until the end of the warranty a lot of time, but little pleasure in using a good laptop

    You want to enjoy the new purchase> Warranty and its effects
    * (read what within it ... proposed)

    ps
    For Forum Search
    Quote:
    Phrase: Acer zamula 239 results found (0.09 s)
  • #12 16437187
    Aniolek84
    Level 10  
    Rather, I will take it for warranty, thank you and have a nice night.
  • #13 16437403
    RADU23
    Moderator of Computers service
    Aniolek84 wrote:
    I downloaded and put it in Deamons tools, but there is nothing to install.

    Here you have described => http://www.nirvanowiec.republika.pl/MHDD.html
    This will create bootable media from which you start the computer.
  • #14 16437407
    sylweksylwina
    Moderator of Computers service
    There was a mistake on my part. Of course, it was a "service host" process that uses a hard disk.
  • #16 16437831
    RADU23
    Moderator of Computers service
    lisek wrote:
    Strange for me, this site is blocked as a potential "pest"

    It's actually weird.
    Because I use this site for a long time, on different computers, different OS, different anti-viruses and none communicated anything similar (both paid and free).

    Alternative => https://www.elektroda.pl/rtvforum/topic868490.html (post No. 2)

Topic summary

The discussion revolves around an Acer F5-573G-52M laptop experiencing frequent freezing and high disk usage despite being new (1.5 weeks old). The user has updated all drivers and checked the hard drive health, but issues persist, including slow application loading times. Suggestions include monitoring SMART disk parameters, using tools like MHDD for surface scans, and checking the Task Manager for processes consuming disk resources. Some participants recommend utilizing warranty services due to the persistent problems, while others share links for further diagnostics and troubleshooting steps.
Summary generated by the language model.
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