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High CPU, Memory Usage and 100% Disk Usage on Windows 10, Intel Core i7-5500U, 8GB RAM

Wyrson 5859 16
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16590312
    Wyrson
    Level 7  
    Hello, I have a huge problem with my laptop. :( He began to lull, slow to act. CPU and memory usage is still high, and disk usage is 100%.
    I have Windows 10
    Intel Core i7-5500U processor
    8GB RAM
    1 TB disk
    Geforce gtx 950m graphics card
    I am a layman when it comes to computers.
    Please help. Thank you in advance.
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    #2 16590316
    Kolobos
    IT specialist
    You have to guess what processes are burdensome, can you name them?
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    #4 16590331
    Kolobos
    IT specialist
    It looks like some updates are being installed.
  • #5 16590332
    Wyrson
    Level 7  
    By installing updates can your computer be so silent?
  • Helpful post
    #6 16590335
    enhanced
    Level 43  
    Well, of course with HDD, yes.

    Insert screen from process explorer - from whole.
  • Helpful post
    #7 16590347
    safbot1st
    Level 43  
    Wyrson wrote:
    By installing updates can your computer be so silent?

    Not all the time. ~ 20 minutes have passed since the topic was set up. This should end now. After reset` further "mus"?

    Added after 1 [minutes]:

    Windows have various ills of this type - stuck services, toxic patches, infections.
    Provide the SMART disk from CrystalDiskInfo.

    Added after 1 [minutes]:

    Have you recently connected any external USB devices?
  • #8 16590357
    Wyrson
    Level 7  
    No, it's over. However, memory usage is still around 50%.

    No, I didn't connect anything.

    Added:

    Screen from Process Explorer.
    High CPU, Memory Usage and 100% Disk Usage on Windows 10, Intel Core i7-5500U, 8GB RAM

    Added:

    Cristaldiskinfo:
    High CPU, Memory Usage and 100% Disk Usage on Windows 10, Intel Core i7-5500U, 8GB RAMBez tyt...png Download (224.72 kB)
    Moderated By swiercm:

    I merged posts. Please, use the "Change" option when updating information.

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    #9 16590381
    enhanced
    Level 43  
    Enter from the whole - you cannot see the slider in the explorer process window?
  • Helpful post
    #12 16590459
    safbot1st
    Level 43  
    As for screen # 2 from post # 6 - the disk survived a large number of shocks / overloads (BF).
  • Helpful post
    #13 16590502
    Kolobos
    IT specialist
    Check if the updates work, maybe something has crashed.

    Do not download programs using download assistants that install malicious add-ons!
    Download only from direct links.

    Uninstall: WinZip System Utilities Suite

    Use: https://sourceforge.net/projects/adobeflashup...an%20Remover/RemoveMcAfee_silent.exe/download

    Next to frst.exe, create the Fixlist.txt file with the contents:
    Task: {297F3B54-4470-4A33-855A-3A7CC5762211} - \ ATK Package 36D18D69AFC3 -> No file No file No file C: \ Program Files (x86) \ Opera \ launcher.exe [2017-07-11] (Opera Software)
    Task: {5F151704-A18E-4B98-B2B8-AC2AD613451A} - \ Update Checker -> No file C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite.exe [2017-03-29] (WinZip)
    Task: {6EBAFACE-9C54-44E6-9F85-F5F8F388FB01} - \ klcp_update -> No file No file No file No file C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite.exe [2017-03-29] (WinZip)
    Task: {917D779D-9414-4ECE-931F-0484312B5963} - \ ASUS Smart Gesture Launcher -> No file No file No file C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite. exe [2017-03-29] (WinZip)
    Task: {BBFB719F-BEB2-4E8D-B250-417AFF541FCE} - \ RtHDVBg_ListenToDevice -> No file No file No file No file C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite.exe [2017-03-29] (WinZip)
    Task: C: \ WINDOWS \ Tasks \ Start WinZip System Utilities Suite for DESKTOP-39ISE2P @ Patryk (logon) .job => C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite.exe
    Task: C: \ WINDOWS \ Tasks \ Start WinZip System Utilities Suite with delay for DESKTOP-39ISE2P(_at_)Patryk.job => C: \ Program Files \ WinZip System Utilities Suite \ WinZip System Utilities Suite.exe
    Hosts:
    (© 2015 Microsoft Corporation) C:\Users\Patryk\AppData\Local\Microsoft\BingSvc\BingSvc.exe
    HKLM\...\Winlogon: [Userinit] C:\WINDOWS\SysWOW64\userinit.exe,
    HKU\S-1-5-21-3250712494-2448862615-1402003128-1001\...\Run: [BingSvc] => C:\Users\Patryk\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-11-05] (© 2015 Microsoft Corporation)
    HKU\S-1-5-21-3250712494-2448862615-1402003128-1001\...\Policies\Explorer: []
    HKU\S-1-5-18\...\Run: [] => [X]
    Lsa: [Notification Packages] scecli C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter
    GroupPolicy: Ograniczenia C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2016-10-07] (Intel Security)
    Toolbar: HKLM-x32 - True Key - {4BAAC1B8-0800-42C9-8FA6-08B211F356B8} - C:\Program Files\Intel Security\True Key\MSIE\truekey_ie.dll [2016-10-07] (Intel Security)
    FF DefaultSearchEngine: Mozilla\Firefox\Profiles\wszl5sdq.default-1478991760236 -> Поиск@Mail.Ru
    FF SelectedSearchEngine: Mozilla\Firefox\Profiles\wszl5sdq.default-1478991760236 -> Поиск@Mail.Ru
    FF Homepage: Mozilla\Firefox\Profiles\wszl5sdq.default-1478991760236 -> hxxp://mail.ru/cnt/10445?gp=811013
    FF Extension: (Brak nazwy) - C:\Users\Patryk\AppData\Roaming\Mozilla\Firefox\Profiles\wszl5sdq.default-1478991760236\Extensions\0983-1755-439e-1ce0 [2017-03-06] [Brak podpisu cyfrowego]
    FF Extension: (Brak nazwy) - C:\Users\Patryk\AppData\Roaming\Mozilla\Firefox\Profiles\wszl5sdq.default-1478991760236\Extensions\7426-11e3-d74e-e834 [2017-03-06] [Brak podpisu cyfrowego]
    CHR HomePage: Default -> msn.com/?pc=__PARAM__&ocid=__PARAM__DHP&osmkt=pl-pl
    CHR StartupUrls: Default -> "hxxp://mail.ru/cnt/10445?gp=811009","hxxp://multi.xnxx.com/"
    CHR DefaultSearchURL: Default -> hxxp://go.mail.ru/distib/ep/?q={searchTerms}&product_id=%7B09E62BC3-F42D-449A-AE0F-3F1AC6D074C4%7D&gp=811010
    CHR DefaultSearchKeyword: Default -> go.mail.ru
    CHR DefaultSuggestURL: Default -> hxxp://suggests.go.mail.ru/ff3?q={searchTerms}
    CHR HKU\S-1-5-21-3250712494-2448862615-1402003128-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
    S2 0248301500154559mcinstcleanup; C:\Users\Patryk\AppData\Local\Temp\024830~1.EXE [1027864 2016-11-28] (McAfee, Inc.)
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  • #15 16590985
    Kolobos
    IT specialist
    Uninstall Avast for now and see if anything changes.
  • #16 16590997
    Wyrson
    Level 7  
    The use dropped to max 15%.
    Only if I don't have Avast, what antivirus do you recommend?
  • #17 16591073
    Kolobos
    IT specialist
    You can try to install Avast again, if that doesn't help, change it to Avg.

Topic summary

The discussion revolves around a user experiencing high CPU, memory, and 100% disk usage on a Windows 10 laptop equipped with an Intel Core i7-5500U processor, 8GB RAM, and a 1TB HDD. Initial suggestions include identifying resource-intensive processes and checking for ongoing updates. The user shares screenshots from Process Explorer and CrystalDiskInfo, indicating potential disk issues. Recommendations include uninstalling problematic software like WinZip System Utilities Suite and antivirus programs such as Avast, which significantly reduced disk usage. Alternatives for antivirus software are also discussed, with AVG suggested as a potential replacement.
Summary generated by the language model.
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