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[Solved] Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing

kingpc 27432 33
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  • #2 17166314
    Sledziu87
    Level 10  
    Hi
    Didn't pass the soil?
    If a long system loading is needed, first check the hard disk for viruses. Then he proposes to scan the HD TUNE for physical damage.
    There may still be a malfunction in the bridge on the motherboard.
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  • #4 17166606
    kingpc
    Level 8  
    SMART:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing

    I would like to add that it is an Acer ES1-572-30CZ Laptop
  • #6 17166822
    xoree
    Level 30  
    Zapisz to do fixlist.txt :

    HKU\S-1-5-21-974183005-4152323469-1858480608-1005\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://acer17win10.msn.com/?pc=ACTE
    HKU\S-1-5-21-974183005-4152323469-1858480608-1005\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer17win10.msn.com/?pc=ACTE
    CHR HomePage: Default -> hxxp://www.sweet-page.com/?type=hp&ts=1416474900&from=cor&uid=ST9500325AS_5VEN0XCVXXXX5VEN0XCV
    CHR StartupUrls: Default -> "hxxp://www.sweet-page.com/?type=hp&ts=1416474900&from=cor&uid=ST9500325AS_5VEN0XCVXXXX5VEN0XCV"
    CHR HKLM-x32\...\Chrome\Extension: [pbjikboenpfhbbejgkoklgkhjpfogcam] - hxxps://clients2.google.com/service/update2/crx
    App Explorer (HKU\S-1-5-21-974183005-4152323469-1858480608-1005\...\Host App Service) (Version: 0.273.2.646 - SweetLabs) {472083B0-C522-11CF-8763-00608CC02F24} => -> Brak pliku
    ContextMenuHandlers3: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> Brak pliku
    ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => -> Brak pliku
    Task: {51DB79A2-CDD7-408A-80AD-C74FA7B4CFE0} - \Microsoft\Windows\UNP\RunCampaignManager -> Brak pliku
  • #7 17167207
    RADU23
    Moderator of Computers service
    The drive is ok. SMART is not communicating anything disturbing.

    You can also take a prophylactic look at the surface scan, as my colleague mentioned @_robert_ B
  • #8 17167213
    safbot1st
    Level 43  
    Remove AVG completely, see what changes.
    Include Benchmark chart with HDtune, with before and after AVG removal, just keep whatever you can in the background.
  • #10 17168307
    safbot1st
    Level 43  
    kingpc wrote:
    MHDD cannot see this disk

    Disable AHCI.
    Will I get the HDtune benchmark chart?
  • #11 17168352
    kingpc
    Level 8  
    I will give HDDTune later.
    The BIOS looks like this:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
  • #12 17168366
    safbot1st
    Level 43  
    Screen # 6. On-chip serial ATA - switch, save CMOS. If MHDD doesn't see the disk, it can't be helped. The HDD can then be checked in the MHDD on another PC.
  • #13 17168385
    kingpc
    Level 8  
    HD Tune z Antywirusem:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
  • #14 17169325
    safbot1st
    Level 43  
    kingpc wrote:
    HD Tune with Antivirus:

    Ugly. And without?
    No more screenshots needed - we have already seen SMART.
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  • #15 17170773
    kingpc
    Level 8  
    After removing the antivirus:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
  • #16 17170805
    safbot1st
    Level 43  
    Fire up Ubuntu from a bootable USB pen. There you have the HDD test - do it.
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
    I do not like this graph - either a damaged disk or something has entered the system.
    Robert B wrote:
    Scan the disk in MHDD and show the screenshot when finished (with sector access times)
  • #17 17170958
    kingpc
    Level 8  
    In Ubuntu it looks like this:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
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  • #18 17170992
    safbot1st
    Level 43  
    According to disk damaged. Let others comment, but since you booted the system 100% from a USB pen, there should be no such "teeth".
    There should be flat "steps" like in my screenshot at the end (non-sterile graph).
    Perhaps the scan in MHDD will confirm it, maybe not ...

    Added after 2 [minutes]:

    Ubuntu itself (eg internet) with USB pen works flawlessly and without jams?
    Of course, much slower, but more stable?
  • #19 17171289
    Robert B
    Level 43  
    For MHDD, first of all, switch the disk to the first channel of the controller and set booting from Removable first and show the settings:
    On-chip SATA
    SATA port speed
  • #21 17172096
    Robert B
    Level 43  
    The scan is very nice and there is nothing to complain about. Didn't even increase 191 (BF) :)
    Check in MHDD (and show the screen) how the disk responds to the command:
    aam

    If the hardware is OK, we will look for the reason in the software.
  • #23 17172762
    MówMiKaźmirz
    Level 7  
    In my opinion, you start with the d ... side ... Isn't it better to check if the autostart is not cluttered?
    How is a disk partitioned? Maybe the system is full?
  • #24 17172797
    Robert B
    Level 43  
    @ TalkMiKaźmirz Dear colleague, the service starts with checking the hardware and then starts the software. Never the other way around, because there is nothing worse than repairing the software on unchecked / malfunctioning hardware and I sincerely advise you to get it right.

    kingpc wrote:
    Aam command:

    If it doesn't, don't worry about it.
    Robert B wrote:
    show settings:
    On-chip SATA
    SATA port speed
  • #25 17172866
    kingpc
    Level 8  
    Robert, I'm sending you the screenshots you asked for. Only they are from the PC on which this drive is tested in MHDD.
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
  • #26 17173357
    MówMiKaźmirz
    Level 7  
    Robert B wrote:
    @ TalkMiKaźmirz Dear colleague, the service starts with checking the hardware and then starts the software. Never the other way around, because there is nothing worse than repairing the software on unchecked / malfunctioning hardware and I sincerely advise you to get it right.

    kingpc wrote:
    Aam command:

    If it doesn't, don't worry about it.
    Robert B wrote:
    show settings:
    On-chip SATA
    SATA port speed


    Um ... As you think, but we do not know if it is sometimes not a FULL SYSTEM PARTITION, do tests, replace disks etc. that the disk is clogged, or the autostart is dirty) then I do tests, what I'm talking about is not a repair, but an assessment of the initial situation;]

    and pretentious (albeit hearty ;) "I sincerely advise you to understand it." is out of place ;)
  • #27 17173957
    Robert B
    Level 43  
    kingpc wrote:
    I'm sending the screenshots

    Leave the on-chip SATA as is and set the SATA port to Gen II.
    It does not matter anyway, because the drive is supposed to work in a laptop :)
    Once the hardware has been checked, put it into a laptop and we will deal with this "long laptop thinking" :D

    First, show screenshots from:
    https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
    http://systemexplorer.net/pl
    https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

    Also show the disk usage, eg SC-Diskinfo (in the attachment) or other newer program.
    Also show disk fragmentation:
    https://www.auslogics.com/en/software/disk-defrag/
  • #28 17174738
    kingpc
    Level 8  
    Autoruns:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing

    Process Explorer:
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing

    System Explorer"
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing

    Dodano po 10 [minuty]:

    Defragmentacja
    Laptop Slow Boot & Long Response Time: Troubleshooting Startup Delays, Lag & Freezing
  • #29 17175463
    RADU23
    Moderator of Computers service
    I'm moving to the Software department for further action.
  • #30 17176007
    Robert B
    Level 43  
    Fast, because it was getting late :)
    1. AVG, Windows Defender and all Intel Protection Technology. Did you install that much on purpose? Too much, and not only that they disturb each other, they silt the system.
    2. Various bells and whistles of Acer. Do you need all of them?
    3. Software Reporter Tool. Unnecessary and muddy.
    https://www.download.net.pl/co-to-jest-softwa...-jak-wylaczyc-ten-proces-w-windowsie/n/11410/

    Also, check the Scheduled tasks folder in the Control Panel, because there are often various silts there.

    Check installed programs (including Hidden and System tabs):
    https://www.crystalidea.com/uninstall-tool/uninstall-wizard
    The 30-day free version should be enough to get rid of all kinds of crap.

    Do the defragmentation at the very end, after removing unnecessary programs.

Topic summary

The discussion revolves around troubleshooting a slow boot and long response time issue on an Acer ES1-572-30CZ laptop. Users suggest various diagnostic steps, including checking the hard disk for viruses, using SMART diagnostics, and running MHDD for physical damage assessment. Recommendations include removing AVG antivirus, checking for unnecessary startup programs, and performing a surface scan of the hard drive. The conversation highlights the importance of verifying hardware functionality before addressing software issues. After following the suggested steps, the author reports that the laptop's performance has returned to normal.
Summary generated by the language model.
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