Hey For some time I have a problem with the touch in my phone (Kiano Elegance 5.1 Pro). The part of the screen, i.e. about a centimeter wide almost at the top, quite often ceases to react to the touch. Rather, it seems to me that this is a mistake on the side of the software, not a damage to the...

The simplest option is to restore factory settings.

Try factory settings if it does not help, I would check the connection of the touch with the motherboard - tape clip. If it does not do anything, it probably releases the glue on the tape I wrote about, connecting the touch with the glass.

Okay thanks. I will try to restore the factory settings

I restored the factory settings and still the same. I think, however, the digitizer's fault. And I know the cause of the problem - the volume buttons have recently started to work worse and you have to press them harder. It seems to me that this has had an impact on the digitizer, but I'm not sure. Give back the phone for guarantees?

If you have this option, use it.

Kiano Elegance 5.1 Pro - Part of the screen does not respond to touch

deozur99 5619 5

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#1 16462376 08 May 2017 00:48

deozur99 deozur99

Level 8

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Post #1
16462376 08 May 2017 00:48

Hey

For some time I have a problem with the touch in my phone (Kiano Elegance 5.1 Pro). The part of the screen, i.e. about a centimeter wide almost at the top, quite often ceases to react to the touch. Rather, it seems to me that this is a mistake on the side of the software, not a damage to the digitizer, because sometimes everything is okay.

Is there a way to fix it?
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#2 16462595 08 May 2017 08:48

tino2003 tino2003

Admin of GSM Group

» | Helpful post? (+3)

Post #2
16462595 08 May 2017 08:48

The simplest option is to restore factory settings.
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#3 16462757 08 May 2017 10:36

bogdan2491 bogdan2491

Level 22

» | Helpful post? (+1)

Post #3
16462757 08 May 2017 10:36

Try factory settings if it does not help, I would check the connection of the touch with the motherboard - tape clip. If it does not do anything, it probably releases the glue on the tape I wrote about, connecting the touch with the glass.
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#4 16462772 08 May 2017 10:48

deozur99 deozur99

Level 8

» | Topic author Helpful post? (+1)

Post #4
16462772 08 May 2017 10:48

Okay thanks. I will try to restore the factory settings
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#5 16474022 13 May 2017 19:38

deozur99 deozur99

Level 8

» | Topic author Helpful post? (0)

Post #5
16474022 13 May 2017 19:38

I restored the factory settings and still the same. I think, however, the digitizer's fault. And I know the cause of the problem - the volume buttons have recently started to work worse and you have to press them harder. It seems to me that this has had an impact on the digitizer, but I'm not sure. Give back the phone for guarantees?
#6 16474209 13 May 2017 20:45

nutergsm nutergsm

Moderator of GSM

» | Helpful post? (0)

Post #6
16474209 13 May 2017 20:45

deozur99 wrote:
Give back the phone for guarantees?

If you have this option, use it.
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