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Ariston B11BS - A little hair from tragedy I am asking for opinions

skala19 5586 2
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  • #1
    skala19
    Level 2  
    Hello, on 11.05.2017 I bought a new gas oven (junkers) ARISTON B11BS 100L
    was founded by a gas-fired man and the same day he was started, he walked elegantly, he heated the water and normally turned off worked as it should until Sunday, 14.05.2017 when I got up around 13:30 (after Saturday) I went to the bathroom when I released the hot water the tap began to hiss ( as if there was a ventilation system) and after a while steam was coming instead of water! scared I ran to the garage (I live in a single-family house, the bathroom is on the first floor and the boiler in the basement) was all smoky and the stove was halfway in the fire the gas was flowing to the burner all the time quickly turned off the gas supply and the furnace went out the pressure was so great that the pvc pipe burst for a good hour I had a steam bath in the entire basement flooded all if I went down a little later, the basement would be on fire (it stores wood and coal for fuel for the winter) and thus the house would go with smoke ... should it do any protection work ?? it was dry under the stove, it was close enough to rip it apart. if it hadn't been for Sunday at home and what then? or at night when everyone is still sleeping ... I'm afraid to think so please give some advice if anyone has met with something like this and what I can do now is a new device under warranty I reported it in the shop where I bought it, I even carried it me that I should not download it, just wait for the service that will come and check the tightness (on a burnt stove, haha), the stove was life threatening, so I dismantled it and threw it outside, there is nowhere to guarantee that I cannot dismantle it myself, there is no gas connect (in my case it was connected and checked by a service technician authorized to do so) and what I threatened the store with now court and tomorrow will be the service (watch it) and what can I do in this situation I apologize for the syntax but I'm shaky and nervous ...
  • #2
    vodiczka
    Level 43  
    skala19 wrote:
    the stove was life threatening, so I dismantled it and threw it outside
    In what sense (after the events you described) did it pose a threat?
    Prepare calmly for conversation with the service and read the oven inspection report twice before signing it. You have the right to submit your comments on the minutes.
  • #3
    skala19
    Level 2  
    vodiczka wrote:
    skala19 wrote:
    the stove was life threatening, so I dismantled it and threw it outside
    In what sense (after the events you described) did it pose a threat?
    Prepare calmly for conversation with the service and read the oven inspection report twice before signing it. You have the right to submit your comments on the minutes.


    so already after the event in 3 people (he still had a lot of water steam came out of him only) I was afraid that he could leak and flood the basements more ... until now it is warm (24h after that) or to show someone in the room I had thick welding gloves