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Configuring ZyXEL VMG8324-B10A DSL Router for Neostrada: No Internet Connection Post-Setup

mickel95 13131 12
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  • #1 16488564
    mickel95
    Level 10  
    I bought a DSL router in the store. After connecting to the network and setting DNS, I still do not have internet connection. I have set dynamic DNS.
    In the ss attachments from the configuration.
    Configuring ZyXEL VMG8324-B10A DSL Router for Neostrada: No Internet Connection Post-Setup
    Configuring ZyXEL VMG8324-B10A DSL Router for Neostrada: No Internet Connection Post-Setup
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  • #2 16488828
    Heinzek
    Network and Internet specialist
    mickel95 wrote:
    I have set dynamic DNS

    This field configures the DDNS service and not the internet connection. You should enter the neostrada login in the configuration of the PPPoA connection
    ps
    VPI 0
    VCI 35
    VC-MUX
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  • #3 16489782
    LucekB
    Network and Internet specialist
    Exactly. you do not enter parameters here.
    Do you have access to the admin account?
    What login and password do you log in?
    You will not do this from the "user" level.
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  • #4 16561296
    mickel95
    Level 10  
    I have only 2 accounts
    user and bpack

    Or maybe someone has neostrada software? Because from what I learned, buying an orange modem is loaded with their firmware.
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  • #5 16565780
    Nagus
    Level 27  
    For this model there is a non-branded software available on the manufacturer's website.
    Only in the equipment for the Orange Biznes Pakiet service, you do not have access to the admin account and therefore you do not have access to the software update panel.
    Current software can also be configured under Neo, but the same problem is: no access to the admin account.
  • #6 17051509
    mickel95
    Level 10  
    I return to the subject, previously sobie odch gołą; /
    According to the operating instructions for the modem, you can log in from two accounts:
    user / user or bpack / bpack. There is nothing about the administrator's account. I have tried all methods of logging in via the admin but no effects :( Does anyone have such a modem or worked on it? I do not know what to do anymore.
  • #7 17052340
    Nagus
    Level 27  
    This is the router for Orange's business offer. soft is made so that the end user would not have access to, for example, WAN port configuration. The administrator account is hidden for the user, and part of the configuration is performed remotely by the operator (Orange).
  • #8 17052802
    LucekB
    Network and Internet specialist
    If you had a router bought in a store, you would not have such a problem, and you have a router that is owned by ORANGE of unknown origin.
  • #9 17053049
    mickel95
    Level 10  
    This is a router bought in a normal computer store. I have an invoice and a guarantee on it.
  • #11 17053194
    mickel95
    Level 10  
    Komputronik
  • #12 17053750
    LucekB
    Network and Internet specialist
    Then call the support of ZYXEL,
    maybe you've come across a mistake for a play which is soft and was supposed to hit orange.
  • #13 17054271
    mickel95
    Level 10  
    I will not call you today. I will call tomorow .

Topic summary

The discussion revolves around configuring a ZyXEL VMG8324-B10A DSL router for Neostrada, where the user is experiencing a lack of internet connectivity despite setting up dynamic DNS. Responses indicate that the user needs to configure the PPPoA connection with the correct Neostrada login credentials, specifically using VPI 0 and VCI 35. It is noted that the router may have limitations due to being part of the Orange Biznes Pakiet service, which restricts access to the admin account necessary for full configuration. The user confirms purchasing the router from a store and is advised to contact ZyXEL support for potential firmware issues.
Summary generated by the language model.
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