[Orange] DNS Server Not Responding: Connection Issues after Router Reset (8.8.8.8, 8.8.4.4)

Question 1

Because the router lost its internet session during the reset. The system then mislabels it as a DNS issue. As one expert put it: “No internet connection configured.” Log into the router and re-enter your PPPoE service credentials. Save and verify the Status page shows a connection. [Elektroda, Heinzek, post #17380259]

Answer

Because the router lost its internet session during the reset. The system then mislabels it as a DNS issue. As one expert put it: “No internet connection configured.” Log into the router and re-enter your PPPoE service credentials. Save and verify the Status page shows a connection. [Elektroda, Heinzek, post #17380259]

Question 2

Open your router interface at 192.168.1.1. Go to the Internet/WAN section, choose PPPoE, and enter the service login and password from your Neostrada contract. Save changes. If you don’t have the credentials, check your agreement paperwork. [Elektroda, Heinzek, post #17380365]

Answer

Open your router interface at 192.168.1.1. Go to the Internet/WAN section, choose PPPoE, and enter the service login and password from your Neostrada contract. Save changes. If you don’t have the credentials, check your agreement paperwork. [Elektroda, Heinzek, post #17380365]

Question 3

Answer

Open http://192.168.1.1 and log in.
Set WAN to PPPoE and enter your service login and password.
Save, then open Status to confirm the connection is established. This restores internet, resolving the DNS message. [Elektroda, Heinzek, post #17380365]

Question 4

Changing DNS on your PC cannot replace a missing WAN session. If PPPoE isn’t authenticated, all DNS lookups fail at the source. The original poster tried 8.8.8.8/8.8.4.4 and flushdns, with no effect, until the router connection was configured. [Elektroda, Willyff, post #17380225]

Answer

Changing DNS on your PC cannot replace a missing WAN session. If PPPoE isn’t authenticated, all DNS lookups fail at the source. The original poster tried 8.8.8.8/8.8.4.4 and flushdns, with no effect, until the router connection was configured. [Elektroda, Willyff, post #17380225]

Question 5

Open the router’s Status page and inspect the WAN table. Look for connection state, assigned IP, and uptime. Support often asks for a screenshot of that view and the line status. If it shows disconnected, recheck your credentials. [Elektroda, Heinzek, post #17380332]

Answer

Open the router’s Status page and inspect the WAN table. Look for connection state, assigned IP, and uptime. Support often asks for a screenshot of that view and the line status. If it shows disconnected, recheck your credentials. [Elektroda, Heinzek, post #17380332]

Question 6

PVC0 is the first WAN interface entry used by the ADSL firmware. On some Polish firmware, the layout differs, so update your connection on PVC0. As the expert noted: “Rewrite data for PVC0. Polish firmware has a different layout.” [Elektroda, Heinzek, post #17380442]

Answer

PVC0 is the first WAN interface entry used by the ADSL firmware. On some Polish firmware, the layout differs, so update your connection on PVC0. As the expert noted: “Rewrite data for PVC0. Polish firmware has a different layout.” [Elektroda, Heinzek, post #17380442]

Question 7

Suspect a wrong password or login formatting. Re-enter your service credentials carefully and save again. Then check the Status > WAN table for connection state. A reboot alone won’t fix incorrect credentials. The OP considered a password issue during troubleshooting. [Elektroda, Willyff, post #17380429]

Answer

Suspect a wrong password or login formatting. Re-enter your service credentials carefully and save again. Then check the Status > WAN table for connection state. A reboot alone won’t fix incorrect credentials. The OP considered a password issue during troubleshooting. [Elektroda, Willyff, post #17380429]

Question 8

Yes. If the ADSL modem isn’t synchronized, PPPoE cannot connect. Check the DSL sync light and line status in the router. If there’s no sync, contact your provider to resolve the line before re-testing. [Elektroda, jimasek, post #17380327]

Answer

Yes. If the ADSL modem isn’t synchronized, PPPoE cannot connect. Check the DSL sync light and line status in the router. If there’s no sync, contact your provider to resolve the line before re-testing. [Elektroda, jimasek, post #17380327]

Question 9

Share the router’s Status page, focusing on the WAN table and the line status section. Helpers asked for that exact view to diagnose connection state and link status. It quickly reveals whether the session is configured and live. [Elektroda, Heinzek, post #17380332]

Answer

Share the router’s Status page, focusing on the WAN table and the line status section. Helpers asked for that exact view to diagnose connection state and link status. It quickly reveals whether the session is configured and live. [Elektroda, Heinzek, post #17380332]

Question 10

If you haven’t changed them, try admin as the username and admin as the password. These defaults allowed the poster to access the interface after reset. Change defaults once you restore service. [Elektroda, Willyff, post #17380347]

Answer

If you haven’t changed them, try admin as the username and admin as the password. These defaults allowed the poster to access the interface after reset. Change defaults once you restore service. [Elektroda, Willyff, post #17380347]

Question 11

No. UPnP doesn’t control PPPoE authentication. The error arose because the router’s internet connection wasn’t configured after reset. Entering the service login and password resolved the issue. [Elektroda, Heinzek, post #17380365]

Answer

No. UPnP doesn’t control PPPoE authentication. The error arose because the router’s internet connection wasn’t configured after reset. Entering the service login and password resolved the issue. [Elektroda, Heinzek, post #17380365]

Question 12

No. If Status shows connected, a reset isn’t needed. In the thread, resets and diagnostics didn’t help, while correcting the credentials did. Focus on accurate login and password, then verify on the Status page. [Elektroda, Willyff, post #17380429]

Answer

No. If Status shows connected, a reset isn’t needed. In the thread, resets and diagnostics didn’t help, while correcting the credentials did. Focus on accurate login and password, then verify on the Status page. [Elektroda, Willyff, post #17380429]

Question 13

The router’s Status page will show a connected WAN session with an assigned IP. Browsing should work immediately without DNS errors. The original poster confirmed success after entering the correct connection settings. [Elektroda, Willyff, post #17380462]

Answer

The router’s Status page will show a connected WAN session with an assigned IP. Browsing should work immediately without DNS errors. The original poster confirmed success after entering the correct connection settings. [Elektroda, Willyff, post #17380462]

[Orange] DNS Server Not Responding: Connection Issues after Router Reset (8.8.8.8, 8.8.4.4)

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