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Sony xperia z2 does not slide out the strap

panor123 3138 1
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  • #1 16576251
    panor123
    Level 8  
    Hello.
    I have a problem with my xperia z2. Namely, for some time the display started to go crazy (clicking once on the letter, eg "M", it enters 4 times. I had this problem before but I turned it off for the whole night and in the morning the phone started working properly.
    Phone reset or factory settings did not help after about 2 months the same again. But after 2 days it started working fine again. But I have a second problem, I can't extend the top bar on the phone, the one from turning on wifi and other shortcuts there. But when it tries to eject on the locked display, it ejects normally but as soon as it unlocks, zero response. Also, ejecting works when I turn the phone. I have loaded android 5.1.1 lalipop and the problem is the same. And now I have installed 6.1 again and the problem persists.
    Thanks in advance for your help.
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  • #2 16576832
    nutergsm
    Moderator of GSM
    In Xperia Companion, use the repair phone option.
    Also disable auto-rotation in the settings and check if the problem still occurs.
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