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PC Market - Resolving Invalid Record Number Error in Goods Update for Cash Register & Product Cards

Chips224 6225 5
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16594141
    Chips224
    Level 10  
    Hello.
    When working on the PC Market program, while creating new goods, at some point the goods stopped being sent to the cash register, the product card and product codes are correctly created.
    The cash register rejects 21 goods and the program signals it as an error with each item during the periodic update of goods: incorrect record number.
    Please help.
    PC Market - Resolving Invalid Record Number Error in Goods Update for Cash Register & Product Cards
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  • #3 16594840
    Chips224
    Level 10  
    The website claims that this error is possible with a full plus cash register, I deleted 500 goods, while the goods update is closed, it continues to hang on the above-mentioned goods. And I'm still in the spot ...
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  • #4 16594870
    safbot1st
    Level 43  
    Chips224 wrote:
    deleted 500 items

    Maybe after that you still need to do some reset of this cash register?
    Here the problem may lie with the unknown to us device on the "other side" of the PC.
    Memories in large format printers, copiers, etc. sometimes "jam" and they need a hardware reset, i.e. switching off the power for 10 minutes. e.g.
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  • #5 16639179
    DiZMar
    Level 43  
    Chips224 wrote:
    The website claims that this error is possible with a full plus cash register, I deleted 500 goods, while the goods update is closed, it continues to hang on the above-mentioned goods. And I'm still in the spot ...

    Have a service technician fix the error and don't try to do it yourself.
    PS,
    The numbers in the PC are to be consistent with the number at the checkout.
  • #6 16669255
    Chips224
    Level 10  
    The case was resolved. Generally, you had to remove more goods so that after re-uploading to the cash register, all of them fit. It's a bit twisted, but after removing 3500 unnecessary items, the update went without problems.
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