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Lenovo G500 - AMD Radeon HD8570M black screen graphics problem

Daniel1661 4806 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1 16624519
    Daniel1661
    Level 2  
    Hello,
    Yesterday I bought Windows 10 Pro x64 Bit and installed it on Legacy support because on uefi it did not detect the board with the system, but to the point.
    I have 2 graphics cards in my laptop. one integre intel hd graphics 4000 and installing its drivers was not a problem, I downloaded from intel and it works.
    The problem is with the second AMD Radeon HD8750M card, I downloaded the drivers for it (in bios I had Switchable graphics selected) and when it wrote: Installation AMD screen driver the image stuck (frozen) and it helped to remove the battery and disconnect from the power supply. Then when I started the system, the logo appeared Lenovo, then the windows loading screen and when it loaded there was a black screen, nothing could be done but I was able to start the system when I changed from Switchable graphics to Uma graphics (It's only an integra). I will add that I had windows 7 on this computer yesterday ultimate and there was no problem with installing drivers for Amd and Intel everything worked. Please help.
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  • #2 16624553
    szczepan220285
    Level 11  
    I had the same problem on the lenovo g510. For me it was not the fault of the system or the laptop. The fault was in the graphics card drivers. Uninstall the latest ones and install the older versions. I had a bug in these Crimson drivers.
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  • #3 16624578
    Daniel1661
    Level 2  
    Well, but how do I install as soon as I change from Uma to Switchable, a black screen, nothing can be done if you want, I can even record a movie
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  • #4 16624793
    canrinha
    Level 7  
    If the computer works on uma try system recovery, but I don't know how it turns on in 10. It should go back to the state it was before installing the controls and work properly. I've been struggling with a similar problem for a few days in wines 8.1 and the AMD drivers are definitely to blame - nothing ever suits them. Try to update the AMD driver from the device manager, this is the only option that works for me.
  • #5 16624975
    Daniel1661
    Level 2  
    Okay I coped with the DDU program uninstalled all the drivers and the guitar. How do I install from the manager level?
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  • #6 16625041
    canrinha
    Level 7  
    Search in the control panel for device manager - graphic cards - choose which one you are interested in - driver - update the driver. At least that's the way it is for me, I didn't work for 10 but I suspect it will be the same.
  • #7 16625118
    Daniel1661
    Level 2  
    The problem is solved, I managed it myself
    1. Uninstalling the drivers from the DDU integrated (if you have the amd driver, also uninstall the DDU)
    2.Restart the PC
    3.install the old driver for the AMD card (with 2K14)
    4.Restart the PC
    5. installing the driver for the integrated
    6.Restart the PC

Topic summary

The discussion revolves around a Lenovo G500 laptop experiencing a black screen issue after installing Windows 10 Pro x64 Bit, specifically related to the AMD Radeon HD8570M graphics card. The user successfully installed drivers for the integrated Intel HD Graphics 4000 but encountered problems with the AMD card, leading to system freezes during driver installation. Other users suggested uninstalling the latest AMD drivers using Display Driver Uninstaller (DDU) and reverting to older versions, which resolved the issue. The final solution involved uninstalling all graphics drivers, restarting the PC, and then sequentially installing the older AMD driver followed by the integrated graphics driver.
Summary generated by the language model.
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