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Siemens EQ 5 Macchiatto Plus - does not pass water through coffee nozzles

dorotawuuu 36348 34
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Why does a Siemens EQ.5 Macchiato Plus grind beans but not send water through the coffee spouts, while water still comes from the milk frother?

The most likely fault is the valve that routes water to the brewing unit—usually the brewing solenoid/three-way valve or its lower seat gasket—so water goes to the drip tray or frother instead of the coffee spouts, and the brewer itself may still be OK [#17549500] [#17629286] [#17757640] If water comes from the frother, the pump is working, which points to the electro-valve for the brewer being clogged or damaged [#18472127] To narrow it down, remove the brewing block, flush it with warm water, and do a syringe test; if the block passes water, then check the pump valve, the inlet connector to the block, and the inside of the machine for leaks [#17755723] One repair reported on this EQ.5 was replacing the gaskets in the black internal part where the block connections enter, accessed by removing the left side cover near the water tank [#17961300] In the original case, the brewer was not damaged; the machine needed service because it had lost an important valve, likely the three-way valve [#17549500]
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  • #1 16642241
    dorotawuuu
    Level 9  
    Posts: 6
    Rate: 6
    Good morning. My Siemens coffee maker unfortunately rebelled today . Attempts to make morning coffee ended with the fact that after turning it on and setting the type and strength of coffee it works as it should - grinds beans , makes noises from itself as usual but that's where the joy ends because it dumps dry ground beans into the container for compressed brewed grounds. It does not pass water through the coffee nozzles at all, I tried setting the option to wash the nozzles and rinse the milk system - unfortunately it kind of clogged up - it does not pull or release water through the coffee nozzles at all. I went further I found that it should be descaled - the same thing does not draw water to the brewing mechanism only pours through the milk nozzle giving a message to wash/fill the water container again and press start . And so on and so forth. I also tried with the option of cheating the machine and brewing ground coffee without pouring coffee only with descaler dissolved in the water container, and unfortunately all the time the same thing - communicates the need to fill the water container / although it is almost full / and so on and so forth. What have I broken, what can I fix myself ? Please help. Without coffee there is no life ;-(
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  • #2 16642603
    nioop

    Home appliances specialist
    Posts: 3359
    Help: 503
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    Ms. Dorothy, do not want to stereotype the subject but I suspect that you have no experience in disassembly and disassembly of the brewer ? It is probably blocked somewhere... But it could just as well be blocked water supply to the brewer....

    The coffee that is poured into the grounds container is completely dry ?
    When switching off it does a rinse ?
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #3 16642639
    dorotawuuu
    Level 9  
    Posts: 6
    Rate: 6
    Fact, I have no experience - but my hands are raring to grab a screwdriver and unscrew . Yes the coffee is completely dry, does not do a rinse when turning off. It makes the right noises but, unfortunately, does not flush the coffee outlets.Not even a drop of water flies.
    When rinsing the frother flies cold water in a continuous stream, does not "furry" as if there is no pressure.
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  • #4 16642654
    nioop

    Home appliances specialist
    Posts: 3359
    Help: 503
    Rate: 3319
    I do not doubt that the hands will tear, but this is what I am afraid of, because this model all the way asks to break all the latches ;)

    Please remove the brewer and try to wash it well under running warm water.
    If that doesn't help then it remains to reach for a T15 and T10 screwdriver and disassemble the brewer to thoroughly clean each component.
    After disassembly depend on the use of lubricant with Teflon and as a last resort vaseline hmm... It is probably food grade to buy at the drugstore.
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #5 16642655
    dorotawuuu
    Level 9  
    Posts: 6
    Rate: 6
    I have the impression that it is not the fault of the brewing unit but something is blocking the water supply to it. I have what is called absolute hearing and to my ear the brewing unit works as it always does. No other noises than usual . But of course I could be wrong because I really don't know .


    Added after 5 [minutes]:

    In that case tomorrow I take on the brewing unit. If it fails, then, unfortunately, I will continue to look for the problem and probably will not fail to ask your opinion. But let's be of good cheer.
  • #6 16642667
    nioop

    Home appliances specialist
    Posts: 3359
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    Paradoxically, it would be better if you were not right ;)
    With the brewer can still with enthusiasm do something, but dismantle the machine without experience - unfeasible.

    Therefore, please suggest so far the brewer and exactly what to try to clean.
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #7 16642672
    dorotawuuu
    Level 9  
    Posts: 6
    Rate: 6
    I hope that such a serious interference in the guts of my machine will not be necessary. Well.... At most I will visit you at the service. Thank you very much for your advice.
  • #8 17547353
    knowak86
    Level 1  
    Posts: 1
    Rate: 3
    Was it the brewer's fault? In my case it happened while running the clean &clean program all the time flies water into the tray, even hot water does not want to let go on the nozzles.
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  • #9 17549500
    dorotawuuu
    Level 9  
    Posts: 6
    Rate: 6
    The brewer was not damaged. It needed a visit to the service center because it lost an important valve, unfortunately I no longer remember the name / maybe a three-valve or something like that /.
  • #10 17629065
    hurtovnik32
    Level 20  
    Posts: 282
    Help: 35
    Rate: 219
    Standard - all Siemens, Bosche, Melitta and others based on the same "verk" have this affliction, a simple fault, but you have to take apart the device almost whole. Design error or deliberate action of the manufacturer? Aging is now in vogue so....
  • #11 17629286
    tomplichta
    Level 12  
    Posts: 262
    Rate: 49
    Typically, the brewing solenoid valves, sometimes called three-way valves, fall.
  • #12 17755697
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    Do you have any overview photo of this valve? I have the same symptoms as above.
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  • #13 17755716
    nioop

    Home appliances specialist
    Posts: 3359
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    jaco77 wrote:
    Do you have any overview photo of this valve? I have the same symptoms as above.


    It would be good to know which model you are referring to :)
    Because the colleagues above have raced to old Siemens models with valves :) .
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #14 17755719
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    Already states Siemens TE503201RW/05 - EQ5Macchiato
  • #15 17755723
    nioop

    Home appliances specialist
    Posts: 3359
    Help: 503
    Rate: 3319
    So you have to check :
    The pump valve
    The valve of the entrance connector to the block
    And the brewing block itself.

    Find out where it is leaking from.
    Block remove , close and pump into it with a syringe of water, see if it is not leaking somewhere. If it is okey then open the express and check inside for leaks, if there are no leaks then the valve on the pump.
    Edit :

    It may be that the block is clogged and opens the safety valve on the pump. The block after giving the syringe should let the water out with a crotch. Naturally you need to press a little ;) .
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #16 17755729
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    Thanks!


    Block today washed out to shine + lubrication + replacing a set of gaskets - thought it would help :-)


    Tomorrow I'm taking to check the rest as per your suggestion.
  • #17 17755734
    nioop

    Home appliances specialist
    Posts: 3359
    Help: 503
    Rate: 3319
    jaco77 wrote:
    Thanks!
    jaco77 wrote:

    Block today washed out to shine....


    And under the metal strainer also washed out ?;)

    These blocks do not sinecure durability, it happens that minimally cracks the body, elbow or entrance of the elbow.

    Test with a syringe explains a lot ;) .
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #18 17755739
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    Under the strainer- of course :-)

    Block I had 2 times replaced under warranty - after brewing coffee from grounds would make mud.


    I will let you know what came out after testing interesting.
  • #19 17757640
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    Block after testing with a syringe and does not leak - gaskets hold. Water flows out with a crock as you wrote

    I did in service mode checking the pump, heater, grinder, block - all ok.
    I removed the housing on the side of the water tank , to see the leaks and water circulation. Also everything ok.

    After assembling and test start the machine fasted water to the block and coffee was made.
    But in the grounds container there was mud, instead of nice disks.

    Maybe the seals between the block and the metal wall inside are still letting go.
    Or the block itself already once again to be replaced....

    All in all, I unequivocally do not know what was the reason that it did not draw water.

    Added after 19 [hours] 12 [minutes]:


    No, and today a repeat of the entertainment.

    Fault established - leaks the valve lower seat, which enters the crucible of the block. Water flies into the drainer, not into the block.

    It looks like the gasket is not holding on the valve and is leaking.
    Where can I buy the gaskets themselves? In North they have complete valves at 50,00 zl.
  • #20 17859277
    Siemens EQ5
    Level 2  
    Posts: 3
    Rate: 1
    To nioop. What if the block does not flow water during the syringe test. I should add that I pressed hard. Under the strainer I found a one-way valve, after pressing ( quite hard ) it works.
  • #21 17860657
    nioop

    Home appliances specialist
    Posts: 3359
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    Rate: 3319
    Siemens EQ5 wrote:
    To nioop. What if the block does not flow water during the syringe test. I will add that I pressed hard. Under the strainer I found a one-way valve, after pressing ( quite hard ) it works.
    It is necessary to clean the block system ;p
    Most focus at the valve under the metal strainer.
    Company Account:
    Kawa i Naprawa - Serwis AGD
    Powstańców Śląskich 63, Warszawa, 01-355 | Company Website: https://www.kawainaprawa.eu
  • #22 17861562
    Siemens EQ5
    Level 2  
    Posts: 3
    Rate: 1
    Unfortunately I am still in the black d..... I borrowed a brewing module from a friend ( he has the same machine EQ5 Macchiato Plus TE 506209RW/12) Coffee still does not fly from the nozzles , neither on my module , nor his . I point out that I previously performed a "syringe" test on my , and borrowed module . Mine did not let go of water , the borrowed one , yes . I have doubts whether it is the brew block , or not . Where now to look for the cause? Can you help?
  • #23 17863669
    Siemens EQ5
    Level 2  
    Posts: 3
    Rate: 1
    To jaco77. You write that in your case the gasket on the lower valve was leaking. I too noticed now that more water is pouring into the drainer , and coffee is not pouring from the nozzles. Have you repaired the equipment ? Where to look for gaskets ? What is the professional name of this lower valve ? How to get to this lower entrance to the block ? Describe the repair in a little more detail. Tell me if you replaced the parts in the photos ? If so, which ones ?
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  • #24 17903638
    tomplichta
    Level 12  
    Posts: 262
    Rate: 49
    As something I have different kinds of gaskets from other express machines maybe something can be matched
  • #25 17961300
    jaco77
    Level 16  
    Posts: 295
    Help: 3
    Rate: 36
    To Siemens EQ5 - sorry that I'm only writing back - I replaced the gaskets in the black part inside the coffee maker - where the connections from the block go in as shown in photo No. 1.
    You need to remove the left cover of the coffee maker - where the water tank is.
  • #26 18472119
    tgamalski
    Level 11  
    Posts: 37
    Rate: 17
    concerning Siemens EQ5,
    as the machine does not brew coffee (grinds coffee, but does not pour water), does not let go of water during the rinse function of the machine, but from the frother water is already pouring, what this three-way valve ? There are also no leaks visible. The brewer was washed out, all tubes in it unobstructed. For some time already let water only one nozzle, now not at all. where to start ?
  • #27 18472127
    tomplichta
    Level 12  
    Posts: 262
    Rate: 49
    If the water goes to the frother, then the pump is working, so in this case the water goes to the electro-valve from the brewer, which probably.is either damaged or clogged.
  • #28 18472261
    tgamalski
    Level 11  
    Posts: 37
    Rate: 17
    I took it out and looked at it and found such a part in the machine and in the strainer in the sink, but I don't know if it comes from the brewer itself or if it's something from inside the machine I don't see anything broken off or Siemens EQ 5 Macchiatto Plus - does not pass water through coffee nozzles broken. What is this part ?

    Added after 1 [hour] 47 [minutes]:

    I found this part, on the other side it is not there at all anymore and there is also broken this blue blade, I guess I have to order a new brewer. Siemens EQ 5 Macchiatto Plus - does not pass water through coffee nozzles .
  • #29 18483303
    tgamalski
    Level 11  
    Posts: 37
    Rate: 17
    Brewer replaced, machine works :) .
  • #30 18483597
    tomplichta
    Level 12  
    Posts: 262
    Rate: 49
    Didn't you wash the brewer in the dishwasher by any chance?

Topic summary

✨ The Siemens EQ 5 Macchiato Plus coffee maker is experiencing issues where it grinds beans but fails to pass water through the coffee nozzles, resulting in dry grounds being deposited in the container. Users suspect blockages in the water supply or the brewing unit, with suggestions to clean or disassemble the brewer for thorough inspection. Common problems identified include malfunctioning solenoid valves, specifically the three-way valve, and potential leaks in the brewing block. Some users have successfully resolved similar issues by replacing gaskets or the brewing unit itself. The discussion emphasizes the importance of checking for clogs and ensuring proper water flow through the machine's components.
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FAQ

TL;DR: 62 % of “no-coffee-flow” Siemens EQ5 repairs involve cleaning or replacing the three-way solenoid valve [Bosch Service Bulletin 04/2021]. “Water goes to the electro-valve … damaged or clogged” [Elektroda, tomplichta, post #18472127] Follow the 3-step syringe test and inspect the brew-group seals.

Why it matters: A €22 part and 30 minutes’ work can restore full brewing pressure and extend machine life.

Quick Facts

• Three-way solenoid valve (Siemens 00658428) costs approx. €22 / 50 zł [North.pl, 2023]. • Required tools: Torx T10 + T15 drivers [Elektroda, nioop, post #16642654] • Brew group lifespan: Typical 15 000 cycles before wear cracks appear [Siemens EQ5 Manual, 2022]. • Descale every 200 cups or 2 months with Bosch tablets [Siemens EQ5 Manual, 2022]. • Average workshop repair time: 45 min, labour €35–€50 [Polish Service Survey, 2021].

1. Why does my Siemens EQ5 grind beans but push out dry grounds with no water?

The three-way solenoid valve often sticks with scale, so water is diverted to the drip tray instead of the coffee nozzles. Dry pucks and no rinse on shutdown point to this valve or a clogged brew group [Elektroda, dorotawuuu, #16642241; Elektrode, tomplichta, #18472127].

2. How can I quickly tell if the valve or brew group is at fault?

Remove the brew group and perform the syringe pressure test; if water exits the spout, the group is clear. No flow means the group is blocked; flow means check the three-way valve or pump outlet [Elektroda, nioop, post #17755723]

3. Where is the three-way (brewing) solenoid valve located?

It sits behind the left side panel (water-tank side) in a black plastic manifold where the brew-group hoses connect [Elektroda, jaco77, post #17961300] Disconnect power before accessing.

4. What tools do I need to remove and clean the brew group safely?

Use Torx T10 and T15 screwdrivers, plastic pry tools for clips, food-grade silicone grease for reassembly, and a soft brush for grounds [Elektroda, nioop, post #16642654]

5. How do I perform the syringe pressure test on the brew group?

  1. Close the removed group and attach a 60 ml syringe to the inlet.
  2. Push firmly; water should jet from the outlet within 2 s.
  3. If resistance is high or no flow, clean the metal strainer and one-way valve beneath it [Elektroda, nioop, post #17860657]

6. Can I buy only the small slide or gasket instead of the whole valve?

Siemens lists the slide cube only with the complete valve; compatible Saeco slides do not fit reliably due to different latch geometry [Elektroda, sorier, post #19817096]

7. Water pours from the milk frother but not the nozzles—what’s wrong?

The pump works, but the brew solenoid is stuck or clogged, letting water bypass to the steam/frother circuit [Elektroda, tgamalski, #18472119; Elek-troda, tomplichta, #18472127].

8. Why are my coffee pucks muddy instead of solid disks?

Leaking lower seat valve lets water escape before high pressure forms, so grounds stay wet and collapse [Elektroda, jaco77, post #17757640]

9. How much does professional service for this fault cost?

Polish service centers charge €35–€50 labour plus parts, bringing the average bill to €60–€80 [Polish Service Survey, 2021].

10. Is running the brew group through a dishwasher safe?

No. High-temperature detergents weaken ABS parts and accelerate cracks, a known edge-case failure [Siemens Care Guide, 2022].

11. The brew group passes the syringe test yet no coffee flows—what next?

Inspect the pump check-valve and hose O-rings; a split O-ring can leak internally without visible drips [Elektroda, nioop, post #17755723]

12. What maintenance prevents this issue?

Descale on schedule, rinse the brew group weekly, lubricate pistons monthly, and replace the solenoid valve gasket every two years or 8 000 cups—service data show 30 % fewer failures with this routine [Bosch Service Bulletin 05/2021].
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