I have a problem with the balcony door. I can not close the handle.
It should be vertically down, but unfortunately I can only turn it that much. You can not get down. The problem would be simpler to solve if it happened with the door closed.
Unfortunately, with the door open, the latch can not be moved. Therefore, the frame is not blocking, but something else.
I would add that the position of the pins in different settings seems to be correct. You can also open the window without a problem.
Do you have any ideas?
Thanks for the help in advance.
It should be vertically down, but unfortunately I can only turn it that much. You can not get down. The problem would be simpler to solve if it happened with the door closed.
Unfortunately, with the door open, the latch can not be moved. Therefore, the frame is not blocking, but something else.
I would add that the position of the pins in different settings seems to be correct. You can also open the window without a problem.
Do you have any ideas?
Thanks for the help in advance.
