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Sky Broadband Shield Removal: DNS Fix Fail, Unblock Websites (Search, CDA) in the UK

cyberdelia 5199 6
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16739347
    cyberdelia
    Level 22  
    Changing the DNS did not help, I could not turn off the service on the site itself,
    what can you use did anyone deal with this? The service blocks websites such as search or cda

    http://www.sky.com/shop/broadband-talk/broadband-shield/

    The problem mainly occurs in the UK, help!
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  • #4 16740950
    cyberdelia
    Level 22  
    Yes, I tried, but there is no such thing as "Switch off" ;-)

    Added after 1 [minutes]:

    RADU23 wrote:
    Download FRST compatible with your system version, scan and upload the FRST.txt and Addition.txt logs
    http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/


    No way, the problem occurs on a freshly installed system on the same laptop connected to the same network and I rather do not know what to look for in these logs ???
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  • #5 16740973
    Kolobos
    IT specialist  
    Report to the operator and find out how to turn it off.
  • #6 16740995
    Anonymous
    Anonymous  
  • #7 16742163
    cyberdelia
    Level 22  
    Pong.Chu wrote:
    cyberdelia wrote:
    Changing the DNS did not help, I could not turn off the service on the site itself,
    what can you use did anyone deal with this? The service blocks websites such as search or cda

    http://www.sky.com/shop/broadband-talk/broadband-shield/

    The problem mainly occurs in the UK, help!


    This is not a virus but the parent filter of the Sky internet provider in the UK. Blocks porn sites and similar. You need to log in to your account on Sky (NOT to the router) and turn it off there. Or call the hotline.


    Something similar? it's good that you wrote about it because I wouldn't think about it myself ;-)
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Topic summary

The discussion revolves around issues with Sky Broadband Shield in the UK, specifically the inability to disable the service that blocks access to certain websites like search and CDA. Users have attempted to change DNS settings without success and are advised to log into their Sky account (not the router) to disable the parental filter. Some users suggested reporting the issue to the operator for assistance. The problem persists even on freshly installed systems, indicating that the filter is not a virus but a service provided by Sky.
Summary generated by the language model.
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