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Huawei p9 lite I can not start my phone via a Google account. He was logged in k

Marecki1033 12543 9
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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
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  • #1 16769202
    Marecki1033
    Level 2  
    Huawei p9 lite I can not start my phone through a Google account because after recovering the phone the police made a hard reset and now I am jumping out to connect to the angle which was registered on the phone. I will add that since the news of the phone did not log on to kato google had to do this temporary user and I do not know how to get around unless you do not get around without a website
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  • #2 16769213
    DejoDejo
    Level 21  
    Since you have a phone from the news, this Google account is yours :) Enter your account details and the phone will fire. Google has introduced anti-theft security, also if you are the first owner of the phone, just enter your data (login / password).
  • #3 16769257
    Marecki1033
    Level 2  
    Since the new one, I did not log in to the Google account on this phone, the phone was stolen and the temporary user logged in to his data. The police, having recovered the tel, made a hard reset without removing the accounts now that I am back in possession of the tel. Pops up for me to log in via the account associated with the phone.
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  • #4 16769263
    DejoDejo
    Level 21  
    Aaaa, does it change the form of things, did you have any additional applications installed before the theft?
  • #5 16769321
    Marecki1033
    Level 2  
    I did not install anything, I did not create any accounts, I did not even use fb.

    Added after 12 [hours] 42 [minutes]:

    Is anyone able to help me?
  • #6 16770496
    DejoDejo
    Level 21  
    Interesting situation, you can take to the authorized service (of course with the bill), let them reprogram the phone to be like new from the shelf, and let the bill be exposed to whoever made the hardreset :)
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  • #7 16770686
    Marecki1033
    Level 2  
    I'm also going to do it on Monday. Thanks for showing interest :) greetings.
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  • #8 16770711
    Krzychu102
    Level 9  
    Well, go to the site.
  • #9 16800085
    Pontikos
    Level 39  
    The service is also proposed to take the protocol of handing over the equipment from the police with the information about the state of the telephone (reset). This should be the basis for claims for reimbursement of repair costs.
    Alone, you do not want to bury yourself, you mix the knox flag and you will lose your guarantee by trying to put the phone on your own feet.
  • #10 16800113
    tino2003
    Admin of GSM Group  
    Pontikos wrote:
    Alone, you do not want to bury yourself, you mix with the knox flag and you will lose your guarantee,


    It's not samsung to get a flag, which does not change the fact that it will not reset the FRP by itself without hardware.
    Authorized service or local who has the equipment will do it without a problem.
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Topic summary

The user is experiencing issues with their Huawei P9 Lite after a hard reset performed by the police following the recovery of a stolen phone. They are unable to start the device as it prompts for the original Google account credentials associated with the phone, which they do not have since a temporary user account was created. Suggestions from other forum members include visiting an authorized service center to reprogram the phone, as well as obtaining documentation from the police regarding the phone's condition post-reset. It is noted that attempting to bypass the Google account lock without proper tools may void warranties or cause further issues.
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