Ferguson Regent TV7 Tablet - Red Screem, Freezing, Unresponsive Hard Reset & Wipe Data

Hello,

I have a problem with the above-mentioned tablet.
System does not start, freezes while booting (red screen).
Unfortunately, hard reset (vol + & POWER -> wipe data / factory reset) does not work.
After starting, there is only:

- Wiping data ...
Formating / data ...
and nothing else happens.

I waited about 3 hours (in case it needed that much for this format) but from what I saw it should take about a few seconds. I have tried a dozen times.
What could this mean?

Maybe someone will help me bring him back to life?

You were looking for the firmware manufacturer's website, did you not feel like it?

landar wrote:

Maybe someone will help me bring him back to life?

The subject of the electrode is repeatedly recommended to carefully check the already discussed themes .

Unfortunately, but I wanted to, I have been working on it for the second day.
There is no firmware on the manufacturer's website or I cannot find it.
I read all the topics on the electrode ... they have links to files, but they are out of date.
And yes, the subject has been patted several times, but nothing comes of this patting. All I found out was that I probably need this:

M1701_ferguson-HW.V2.0-2.4-20131024

and i only have one problem - i can't find it

Then try this.

Moderated By nutergsm:

I have uploaded the files again.

Thank you very much for the files
Unfortunately, nothing comes of it. I don't know if I'm doing it right.
I fire up AmlogicBurningTool
File -> Import Upgrade File indicates update.zip from the unpacked Regent TV7 archive
and after about 20 seconds it receives the following message:
"find no update config, please load it manually"
The tablet is turned on (as much as it can) - i.e. it is hanging on the charging screen
My system (Windows10) sees it as 2 USB drives that cannot be entered

landar wrote:

"find no update config, please load it manually"

manually load the configuration file

I could also translate but,
Will it be a big indiscretion on my part if I admit that I don't know what's going on?
:D

I'm trying but I don't know if that's what it is about:
Saving log to: log \ usb_2017-10-28-18-34-24.log
System: xp
Tool version: v1.6.22
----- importConfigFiles ----- filenameC: \ download \ Regent TV7 \ USB-Burning-tool-v1.6.22 \ config_progress_reset.xml
W / Import upgrade file C: \ download \ Regent TV7 \ Regent TV7 \ update.zip
----- importConfigFiles ----- filenameC: \ download \ Regent TV7 \ Regent TV7 \ config_progress.xml
W / Import upgrade file C: \ download \ Regent TV7 \ Regent TV7 \ update.zip
----- importConfigFiles ----- filenameC: \ download \ Regent TV7 \ USB-Burning-tool-v1.6.22 \ config_progress_demo.xml
----- importConfigFiles ----- filenameC: \ download \ Regent TV7 \ USB-Burning-tool-v1.6.22 \ config_progress_erase.xml
----- importConfigFiles ----- filenameC: \ download \ Regent TV7 \ USB-Burning-tool-v1.6.22 \ config_progress_reset.xml
W / Import upgrade file C: \ download \ Regent TV7 \ Regent TV7 \ update.zip

FILE -> Import Config file, enter the folder that appears and select the config_progress.xml file

As you can see above - (sorry I changed the previous post a bit later than you wrote the answer) I did it but unfortunately it does not change anything

landar wrote:

I did it but unfortunately it doesn't change anything

Enter the tablet into bootloader mode so that it detects the tablet as M6-CHIP and then install the drivers from the attachment. After the drivers are installed, the device will appear as WorldCup Device.
I do not know how it will be in your tablet, but try to do so, press the POWER + VOLUME + buttons and hold do not let go, now connect the USB cable and press the reset button on the tablet for 5 seconds. Keep holding these two buttons until the bootloader grabs.

Bootloader won't start for any treasures, I was looking for some other combinations on the net but no effect

in the meantime, I launched the update from the sd card and such effects:

- Install / sdcard ...
Finding update package ...
Opening update package ...
Verifying update package ...
Installing update ...
and after a minute
assert failed:! less_than_int (1381381288. getprop ("ro.build.date.utc"))
Installation aborted


I must admit that I don't know what the hell actually happened. This is not a language known to the average truck driver who tries to fix a tablet with 3 navigations. I don't know if starting the update.zip file from the card had any chance of success. unfortunately it's my first time trying to do anything with Android and I'm completely green on this topic.

I wonder why wipe data / factory reset did not work? Maybe the memory of the tablet is physically damaged and any attempts to fix the software are just a waste of time?

I took the tablet apart, unplugged the battery, and then started it wipe data / factory reset which was successful !!!!
Unfortunately, after restarting the device, nothing has changed, it still stops when loading a wipe data / factory reset not working again.

landar wrote:

I took the tablet apart

Take a picture with no blur as clear from the center of the motherboard.

Added after 55 [minutes]:

Coming back to the program to be sure about the procedure:
1) You connect the tablet to the usb
2) You run ImageBurnTool.exe
3) From the menu select FILE -> Import Upgrade File and from the directory select the update.zip file
4) The update.zip file is loading
5) From the menu, select FILE -> Import Config File and again from the Regent TV7 directory, select the config_progress.xml file

And now do you have these selected elements active as in the picture below?


If so, you can give START, as if there was still a problem, select on the right
Erase old system ...
erase nand

But if you don't see these ticked options, I will instruct you on what to do after uploading the CD photo.

Everything ok until point 3
When I try to load update.zip after about 20 seconds, it pops up:



motherboard pictures:





I don't know if that was it, at least you don't see any overheating or discoloration

Rather, I mean the view from the other side, where you can see the components.


For now, let's try another way - download the file from the Amlogic_SDcardMaker attachment and unpack it.
If you have a micro SD card, plug it into the reader and connect it to the USB and check the drive letter it detected under.

Run BootcardMaker.exe from the extracted file
Choose your micro sd disk (don't make a mistake how wrong you choose it, you can free up the boot partition on the disk). Once selected, select YES, click on open and select the u-boot.bin file and click MAKE.
Close the program and now copy all files from the Regent TV7 directory to the card. Remove the card, put it into the tablet and start it or press the reset button, after some time, the automatic upload should start, a green android people will appear and a progress bar.

I did exactly according to the instructions.
The tablet fired with an animated green android robot with open guts and an animated progress bar and it has been spinning for an hour and a half. I'll wait two more but I think I've given up hope.

In fact, I'm out of time. Unfortunately, work is also needed (maybe not in itself, but its side effect - payment ), maybe when I come back in a week I will try something else.
I am extremely grateful for your help. It didn't work, well, it's hard. Maybe if not for me, then someone else will find your advice and my scribble useful.
Thank you and best regards.

Charge the battery so that it has the 4.20V. Sometimes a low battery condition can cause these problems, but eventually some memory problem. And the last resort is when this green guy shows up to you, check if you hook a tablet to the PC and if the system detects it. If so, the earlier method should work.

All attempts have failed.
It's time to enlarge the pile of electro-waste with it :|

Thank you, greetings and closing